Used 2021 Genesis GV80 Consumer Reviews
Used GV80 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Overall, excellent value lux suv
Easywriter, 06/14/2021
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
152 of 157 people found this review helpful
This is our 5th Genesis vehicle, and offer the following comments for the 2.5t Advanced version: Reason we selected the 4 cylinder over the six cylinder (and price was not an issue): 1. 4 cylinder felt better weighted, without the "floating" feel (probably due to the auto dampening feature on the 6 cylinder vehicle we test drove) and the acceleration lag we noticed of the 6 cylinder was not evident for the 4. The 4 cylinder in comparison felt stable and with smoother acceleration; (tip - top tier 91 oct. gas is the sweet spot for our 4 cylinder in terms of power / acceleration / smoothness, otherwise noticed a huge performance decrease using 87/89 oct. and when test driving, be mindful that the dealers may only have regular fuel in tank, and if this is the case, the engine's performance will not compare favorably to the 6 cylinder model). 2. we needed a tire with some sidewall protection (given prior low aspect tire blow outs with pot holes), while still having an attractive looking / proportional wheel package (given absolutely dismal MI roads, as well as other states - NY for instance). This vehicle has a beefy temp spare - and will probably upgrade the actual tire to one that is rated at 70 mph / 1,000 plus miles, to provide greater flexibility in the even of a flat tire. Pros: 1. extremely quiet interior, easy to spend a good amount of time (one trip was 16 hours with no fatigue), and we turn the engine noise system off; 2. surprising flat handling thru corners at speed; 3. beautiful interior, very attractive exterior (matter of taste) - and very comfortable seats for large and small people alike; 4. good storage and access; 5. very good overall ride; 6. priced very well given the competition, historically very good service (notwithstanding dealership amenities are Hyundai level), free oil changes / service the first three years (including the valet service), and five year bumper to bumper, and ten year / 100k drive train coverage / warranties - which provides significant peace of mind. The other 4 Genesis's we've owned were extremely reliable. Also, for the dealers we've dealt with, the cost of the normal service after the first three years is at Honda / Toyota (or less) prices. 7. highway auto - driving assistance - very good, and reduced significantly the driving stress of long road trips, excellent driver aids, very clear cameras; 8. smooth, and peppy 4 cylinder, and the more we drove the car, the "smaller" it felt given the ease to accelerate and its handling; 9. excellent info system (not the controls, though, mentioned below in the negatives), with a very good sound system; 10. gas mileage is not bad, typically 27 mpg on highway trips driving around 70 mph with some "sport" mode driving, and mixed driving, has been around 22 mpg. 11. in situations where more power / acceleration is needed, using the "sport" mode makes a difference, powering through mountains and thru traffic in busy cities (and makes it more fun to drive in the twisty roads). 12. gas tank is large, the range exceeds 500 miles in our long term trips. Negatives: 1. 4 cylinder engine sometimes whines in very hard acceleration (but no drone), but rarely noticeable unless driven aggressively / hard (and much more so with regular gas); 2. the actual user interface is a big disappointment from our prior G80 sport - which we thought was brilliant. For instance, the GV80's scroll wheel cannot be griped easily, is too far forward, and therefore, is a huge step back from the sport's raised scroll wheel which was next to the arm rest (where you could use the arm rest to steady your arm when using the scroll wheel.) Also, the array of controls is mystifying in their placement, and not intuitive. Finally, the silver center controls are blinding with the sun's reflection and we need to place a rag over same to limit the reflections to the driver (given certain sun/vehicle orientations on long road trips). Overall, the controls look great, and appear par with the segment,( but a disappointment from the prior Genesis G80 sport controls). 3. there is one usb interface which allows you to play back music from a usb drive (and the acceptable formats are decent for higher res music), however, you need to remove the usb drive (in a tight, hard to access location) each time you want to plug in your phone to play music directly at higher res from your phone. It would have been better to have had a second usb drive where you could always have your car music files at the ready / plugged in. 4. bug debris on windshield appears more pronounced after trips than prior cross overs / suvs (and is similar to a land cruiser we had). Overall, no regrets whatsoever in the purchase, and are appreciating it more and more as time is spent driving it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Couldn't be happier — one of the best in its class
New Genesis Fan, 12/28/2021
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
45 of 46 people found this review helpful
I've read all the reviews as of this date (over 18) and wanted to provide mine. I've worked in the automotive industry now for almost 20 years and have worked for numerous manufacturers (at least 6 different ones). I've personally tested and evaluated many cars during this time. With that said, I can say that without a doubt this is easily one of the best vehicles in its class. First, the design is outstanding and is a home run in my opinion. I love how luxurious and unique the GV80 looks. My friends jokingly and affectionately refer to the GV80 as a Korean Bentley, which isn't far from the truth considering the former Bentley Bentayga SUV designer designed this vehicle. The inside also blew me away — the simplicity and beauty in its design and the material quality is far better than what I've seen in any of its competitors (real wood and leather on the dash). This vehicle actually feels special when I sit in it — something no other midsize SUV makes me feel. I've also never had a vehicle turn so many heads and I've had multiple people come up and ask what the vehicle is. Second, the performance and ride balance is phenomenal. It's not as quick as an X5 nor does it handle as well, but it's only a few ticks off the X5 (X5 = 5.4 seconds GV80 = 5.7 seconds according to Edmunds testing). But it still handles well and the tradeoff is a smooth and serene ride. Did I mention the looks and craftsmanship? (Not a fan of the X5 interior as it looks like a 3 series and every other BMW). Third, technology on the GV80 is phenomenal. I've read some of the other reviews about not liking the technology resulting in low ratings, but Genesis' Highway Driving Assist II system is consistently rated as one of the best — if not the best — on the market by virtually every car magazine and YouTuber. Having personally evaluated other systems from Lexus, Infiniti, Acura etc., I can attest to this. I can see how it might be disconcerting at first to some drivers since the GV80's system actually steers the vehicle. I can understand this as I personally don't like the car steering for me (except for the lane detection system which works great). I just keep the adaptive cruise control on and turn off the steering function. The rest of the technologies are great but could be a little easier to use. Fourth, safety on the Genesis is outstanding. This vehicle no doubt saved Tiger Wood's life (which is partly the reason why we purchased this vehicle). Besides getting the highest rating in IIHS tests, it was later revealed that at the point of impact with a tree, the GV80 was going 75mph with the accelerator fully depressed. And it rolled multiple times. Considering the fact that many people get serious injuries at 40mph and under, this is quite an achievement. Fifth, reliability and warranty. I've read some of the reviews concerning reliability, and waited till we owned our GV80 for a bit (we now have almost 9,000 miles). During this time, we only had one minor glitch with the infotainment system, and nothing else. It's also received a "great" rating in the JD Power IQS survey. Considering this is a brand new car in its first year of production, that's pretty good (this is also not to discount any of the problems other people have had, just stating what JD Power is seeing). For context, both of my Acuras had a good deal of problems (including the oil consumption issue on the 3.7 liter, weld issues, torque converter, steering rack, etc.). That Acura was essentially a lemon. Currently, if you look at the X5 (which has been out for a while), it has the following recalls: Recalls performed on this vehicle • Rearview camera image may malfunction • Right front brake disc may loosen • Loose steering column shaft • NEW! Front axle/right control arm not welded properly • Extra bolt incorrectly attached to starter motor So every car has the potential for problems. Considering the 10yr powertrain warranty, I at least feel a bit better with the GV80. Improvements? Dealer network leaves a lot to be desired. The Hyundai staff are not well-trained on the vehicle yet and getting an appointment can take a while. Genesis customer service also needs better training. That being said, having them pick up the vehicle to service it is a HUGE time saver for us and is much better than having to take in our vehicle like we did with every other car we've owned (Audi, Ford, Honda, etc.) While the GV80 gets rave reviews on the smoothness of the ride and has the adaptive suspension on the V6 models, there's still room for improvement. I believe that Genesis needs to go with a dual damper design for an even smoother ride. And while the body is obviously very stout based on crash tests etc., I think it could still use some stiffening to have the "made from solid granite" feel. I think the first few gear ratios of the transmission should be lowered a bit. That would make it as quick (if not quicker) than the X5 without a huge penalty on fuel economy, which is another area of improvement. While the GV80 gets pretty decent gas mileage for its size and power output, I think that's the one area that could be improved. That being said, I do love how much power the GV80 puts out (absolutely destroys an RX350 AWD in acceleration without much difference in gas mileage). Finally, while the technologies are excellent in this vehicle, I think the user interface could be easier to use and should be rethought. I don't use the dial anymore and just use the touchscreen, but even some of the menu functions are not intuitive at first (it's easy after you get used to the interface). That being said, as the title says, couldn't be happier with our purchase. I honestly drive by other midsize SUV drivers and think to myself they have no idea what they're missing. This is the first vehicle that's ever made me feel that way and I think is what makes this vehicle stand out.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2021 Genesis GV80 for sale near you
Showing 3 of 20 listings
- 3.5T Advanced + 4dr SUVMSRP: $37,00010 mi away
- 2.5T 4dr SUVMSRP: $31,998In-stock online
- 2.5T 4dr SUVMSRP: $35,998In-stock online
See all 20 listings
Comfort plus
New Luxury car in town, 02/06/2021
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
110 of 116 people found this review helpful
First of the Spinal support seats are amazing very comfortable for long drive. Best seats Ive seen yet. Electronic suspension works well. 2.5 T Engine has excellent low end power very quiet 1500- 2500 RPM and yes it pushes this 6000 lbs Vehical with little fan fare driving in city traffic. Push the engine hard and it becomes raspy a little annoying. If you drive your cars hard get the 3.5T Fit and finish is very good/ Solid build. This car takes some getting used too. It grows on you. It even texts you if you leave it unlocked. Lane assist is good.. Adaptive Cruise control and automatic braking EXCELLENT. Cameras are Excellent. Audio system a little hard to use. Navigation accurate. Heated seat and steering wheel warm up fast. A full list of technological features is Very long.. Still learning this thing lol. I looked at some of the OTHER cars in this segment.. but comfort and safety this should be given consideration and just maybe put near the top of the short list.. LONG WARRENTY 10 year 120,000 Miles drive train..three years full maint included..loner dropped off at your HOUSE.. LOL
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Rear differential transmission
Flj, 07/31/2022
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
55 of 58 people found this review helpful
Issues with rear differential, rear end needed to be aligned and tires were cupped. Left head light has a dead spot when illuminated at night so part of the road is not illuminated. Genesis dealership in West palm beach, repaired rear differential and aligned rear end but refused to replace rear tires. We contacted Genesis they refused to replace tires. They said they replaced Head light but it still has a dead spot. When we switch to sport mode the transmission takes a while to shift and whines
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Top notch mid-size SUV
PhD, 08/23/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
44 of 47 people found this review helpful
I came from Lexus RX, Mercedes GLE, E class, and Toyota Sienna. After doing a lot of researches, GV80 seems to be the best choice for the money since all Youtube reviews and written reviews praised it like a new king in town (except some reviews with "harsh ride"). I initially traded in my Mercedes for the GV80 3.5T with Advanced package. Because this car got noise and vibration issues, I complained the dealer and they finally allow me to trade the advanced package in for the Prestige package with a little cost. Yep, if you are about to buy a GV80, the prestige package is worth every penny. Noise active cancellation feature works absolutely amazing. At 80mph, the road noise is so low. Compared to the Advanced package, the road noise wont be different at under 40mph speed, but it is a huge difference at above 60mph speed. The 12.3in cluster is much better than the 8in cluster in every aspect. Genesis actually added a lot of features in the prestige package, therefore the prestige ride quality is more comfort than the Advanced. One downside of the prestige is 22in wheels. IMO, the wheels are too big for a luxury SUV. Although big wheels improve handling, braking functionalities, you will feel bumpy if driving on defect roads. Under normal road, the car runs smooth like on the glass. In sum, a GV80 with prestige is the best. It comes with an elegant design with all features loaded. With same configuration, GV80 is cheaper than X5 and GLE at least 10k. If you dont care the brand, GV80 is an excellent to choose.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Not so great luxury SUV
Becky Banti , 01/14/2022
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
43 of 46 people found this review helpful
Bought the GV80 in May of 2021 and 3-3 months in, started hearing a whirring noise coming from the engine or back when accelerating at certain speed like 30-45miles/hr. The steering wheel control valve was also not working as well as other annoying glitches with the connect services. With the engine noise, at first I thought it was a truck driving near me or something or just simply dismissed it but it wasn’t. I hear it every time I drive at at certain speed. I contacted Genesis where I bought the vehicle and was given service time of almost 2 months to turn in the car for diagnosis. I finally turned the car in Late October 2021 and it is now Mid January 2022 which is almost three months and they can’t find what’s wrong with the Vehicle. They have gone thru several diagnosis with which each time they tell me it’s been fixed and even claimed to have test driven it but every time I go to check out the vehicle, the noise is still there. At first it was the rear wheel bearing then it was comparing it with other GV80, then they said it was the rear differential for which it would take another weeks to order and trial. They have given me a loaner (g80) but even that they’re asking for it back and trying to get me to take my faulty vehicle back while they figure out what the issue is. I just can’t believe I paid almost 60g for a luxury SUV I thought was really nice but is already experiencing issues with only a few months in.
Real Looker, Advanced Technology, Minor Annoyances
Jayp, 08/15/2021
updated 08/18/2022
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
72 of 79 people found this review helpful
Purchased GV80 Advanced Prestige Package, 2 Row seating in December 2020. Now have about 4000 miles on it. Installed an after-market Class 3 tow hitch. Gorgeous design receives significant number of unsolicited positive comments from bystanders. Power is adequate, but gas mileage at 18mpg is awful. Premium fuel is recommended, but I’ve been using regular octane without problems. Cargo storage capacity with rear seats down is fantastic. Drive is comfortable, but with the 20” wheels, it is not as soft as it probably would be otherwise. Although fairly quiet, there is still come outside noise (my Lexus is more quiet). Reaching the onboard screen from the driver’s seat can be challenging, but if you learn the voice command system, which is accessed from the steering wheel, some of that can be avoided. Navigation is exceptionally easy to set via voice command, as are some of the other controls. Safety features are simply amazing, and the GPS is visually captivating. Cameras located everywhere help you navigate lane changes, backing up and turning with ease. Cruise control feature is highly advanced. However, using some of the controls and voice commands are not intuitive, and require some study or consistent application to remember. I own and have owned most of the other luxury brands (Mercedes, BMW, Jaguar, Lexus) and the fit, finish and execution of function for this vehicle is easily on par with the others, and it is a much better value for the money. The dealership experience leaves something to be desired, but with complimentary valet service, we’ve only visited the dealer once to purchase the car – all other maintenance and service issues were resolved with a phone call, since the car was retrieved and picked up, having been left with a loaner for the day. Would purchase again. Addendum at 8/17/22, now have about 10K miles. Have experienced no problems of any kind. Have learned to use some additional features, like hands free parking, and still love the car as much as I did the day that we bought it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Wineing noise, the car not me!!
Dan, 06/14/2022
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
28 of 30 people found this review helpful
There is a wineing noise which sounds like a wheel bearing that the dealer says is "normal". There is nothing normal about it. Great car except when you need gas! The gas door won't open!!. Parts have to come from Korea so be prepared to wait for everything. Hope it isn't important like having to put gas in it. Dealer service is limited on these high end cars and forget about the consierge service, non existant when you really need it. Be prepared to take it in yourself, and even if they are able to provide you with a loaner, it won't be what you would expect. A lot of hype with little to show for it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Quality issues and subpar service department
M. Tan, 03/23/2022
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
25 of 27 people found this review helpful
After owning my GV80 Advance+V6T-AWD since 6/2021, it spends most of the time in the dealership for repairs, from 1 week to 3+ months intervals. I have many issues on the GV80, from lane departure, front sensing, frontal collision, engine light on and other system errors, while it’s less than 4,000 miles. As of 3/2022, the Genesis Navigation fails to route to anywhere, unless it’s offline! One would expect a decent dealership experience since Genesis is a fairly new luxury brand. Not a chance, they treat us like we have a $25k Hyundai, while it costs almost $75k (included markup on chip shortage). It’s surprising that even my daily driver, Honda, and the Honda dealership has better services. I will never get another Genesis until they are serious about their customer experiences, reliability, and invest in a separate dealership, not the currently Hyundai/Genesis setup. BTW, I have less issues with my 20-30+ weekend classic cars in of term of reliability! Also, the advertised Genesis Valet Service (sales gimmick) is a joke, their schedule is always several weeks away and mostly show up with a lower model vehicle as a loaner if you use it. Hence, they always recommended us to drop the vehicle ourselves to the dealership.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
You get what you pay for.
Shane Britt, 06/14/2022
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
23 of 25 people found this review helpful
Car is everything they say, luxury, great handling, power ect… Service is non existent. If you have a service problem they don’t have enough Genisis service centers to handle the needs. Our G80 air conditioner went out , middle of June, the dealer can’t get us in until middle of July,yes that’s over a month with no air conditioning. Our car has 30k miles on it, I regret not paying more for the BMW or Mercedes, more expensive however more service facilities. So Genisis is a great car with no service available.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
GV80 2.5 T 2021 advanced
Tom Tampa, 04/13/2021
updated 11/15/2021
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
80 of 91 people found this review helpful
I purchased this vehicle in April 2021. Car was running great for the first two months. Then it start displaying some intermittent messages on the central cluster with a triangle warning that said "Check lane change assist function" . 20 to 30 seconds later it will reboot the navigation screen. Reported this in September to Genesis and their recommendation was to upgrade the map software. Updating the software including the down load and install took about one hour. By the way there is no OTA update on this model that I know of. Updating the software made everything worse. Now the one connect stop working. No remote function works, like door lock, engine start etc. I cannot even reset the software to the factory setup since that require Connect one service. GPS doesn't function either. I think without connect one it can't find navigation information. After opening 3 tickets and two visit to local dealership Genesis opened a 4th ticket to assign the case to headquarters in CA. To make the long story short CA is working with their engineers for more than two weeks and as of now no resolution. Genesis is trying to fix this problem for almost 3 months. I am just wondering that anyone else has this problem. The car otherwise is great and I love to drive it. I would like to give this car a 4 star. But this annoying problem drives me crazy so I am giving the car only two stars. I will update this when they find a resolution to this problem. Update: Genesis headquarters called back and guided me through a hard reset on the system. That corrected many problems including the connect one issues except for lane change function message. Genesis told me that they are about to release a software by mid December to fix many of the known problems including the lane change assist warning that I am having. I should say that they are doing a good job. With this I am changing my rating to 4 star.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Terrible car even worse service
POS GV80 POS Service, 11/09/2021
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
79 of 92 people found this review helpful
I purchased a GV80 2.5 Advanced. As soon as I hit 1200 miles, the car started making a whirring noise. Had to wait 3 weeks to get a service appointment and they said they may not be able to pick up because I was nearly 1 hour away. Told them I confirmed when I purchased the car and it was delivered to me (55min away) that I would in fact get concierge pick up service. They sent the salesman to pick up my car and left Genesis G70 loaner. They couldn’t find anything wrong with the car nor replicate the sound. Mind you they were in the lift NOT driving the car! I told them not to return it until they figured out what was wrong. The service director got involved, took the car for a ride and called me while testing it and finally heard the noise. They decided that it was the rear wheel bearing. Not surprising, it was going to take about a month for the part to come in. Two weeks later as I’m driving my car it had a loud screeching noise in the front left region. I called them and within two hours they came to pick my car up and left me with a Hyundai Elantra loaner! Magically the wheel bearing came in so they supposedly replaced it. The car still made the same noise so they performed the rear differential service. The car still makes the same noise. They contacted Genesis and were told that this “a normal condition and a characteristic of the vehicle”! The noise literally gets worse by the day and the radio volume is set on 10 to drown out the noise! NOT NORMAL! I contacted Genesis National, where I now have a case filed. I was to bring my car to another dealer which Genesis National called to CONFIRM my appointment. When I showed up at the dealership, they did not have me scheduled for a drop off, rather a pick up but the Genesis service guy was out sick so they weren’t going to be picking my car up after all! Oh! and by the way they didn’t have any service loaners available. I chose to drop off because I was able to schedule an appointment 2 weeks sooner. I got home contacted Genesis National again. They have a call into the dealership to see what went on with my appointment. To date, a week and a half later they still have not heard back from the service manager at that dealership. In the meantime, the original dealer was supposed to called me last week to schedule an appointment for an oil change and to take another look at my car with the Genesis engineers. This might not surprise you, but of course, I have not heard from them. I have never ever in 14 cars that I have owned over the years had such horrendous customer service. When somebody from Genesis National calls and they do not respond to their phone calls how is a customer supposed to get anywhere? So, here I am with my loud car not being able to get an appointment! They can’t lemon law because I can’t get an appointment. The “I’m sorry‘s” are beyond getting old at this point. Keep away from this car and this company because clearly they do not stand behind the product that they sell. It’s easy to slap a 10 year 100,000 mile warranty on a vehicle when you’re not willing to service it. Since I’m reviewing it, the seats are NOT comfortable on long rides, the wheel jerks to keep you in the lane, the doors are very unpredictable when locking and unlocking and many times, I have to take the key fob out to manually lock or unlock. Not advisable to purchase 1st model year of a car. While I write this review, I think that it’s only fair to point out that clearly I got a lemon. It’s also important to stress the fact that Genesis is literally doing nothing to remedy the problem or to at the very least, go out of their way to provide exceptional customer service. The Genesis GV80 is nothing but a glorified Hyundai with the service to remind you of just that. Extremely frustrated and disappointed in this so called luxury vehicle with not so luxury and experience.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
250 miles and already BROKEN
Kathryn , 04/05/2021
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
127 of 153 people found this review helpful
I’m giving it one start right now because I’m pissed. I bought the car a week ago. First problem we noticed but wasn’t sure if it was normal was the RPM would rev when driving- second issue was I kept getting warning notifications in regards to the the park/drive dial while driving. Now- my car won’t start. The battery works as the electronics are turning on. It’s also saying it cannot detect the both key fobs. Brand new car.. and we can’t even turn the damn thing on.. Hopefully Genesis replaces it. I don’t want to spend money and continue to drive a car that is already unreliable for it to be bandaid.
Beautiful, luxurious ride!
Laura B, 09/17/2021
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
7 of 7 people found this review helpful
You will be in awe when you first sit in this car. The beauty, style and all the amazing features this car has to offer will suck you right in. The drive is so smooth and quiet. I’m in love with my GV 80!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The perfect SUV prestige 3.5l
Mabruteam, 09/30/2022
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
7 of 7 people found this review helpful
The looks, the fit and finish, the interior details are excellent, but the autopilot is out of this world!! Valet Service is outstanding, excellent, extraordinaire.. 4WD great, suspension great, brakes great, rims brake dust: none!! My rims were not getting black, cleaning them was so easy.. massage seats great, leather quality great, engine great, MPG good. Paint quality excellent. Best car I ever own for every day, I got almost my investment back after 17000 miles, traded for a Tesla X plaid..
Only my 1st month
alanbones, 03/29/2021
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
65 of 80 people found this review helpful
The ride i would give a "4+" though it is semi-scary when you veer slightly out of lane and it pulls you back, one may feel temporarily out of control for that millisecond. I am 67yo (was in software for 20 yrs) and easily frustrated by the logic flow of the advanced technology inside (i even got a text my window was open and i went down and no windows were open??) CALLED CONNECTED SERVICES 5X FOR 5 SEPARATE ISSUES AND NO ONE KNEW ANY ANSWERS and did not elevate me to someone who may know...SO SUPPORT IS A "ZERO"
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Paint falls off
Bill W., 06/25/2022
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
14 of 16 people found this review helpful
8 months old. Paint is falling off all around the wheel wells and rust coming from behind chrome trim on all doors
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Smooth ride, wonderful cabin, neck turning looks
GV80, magnificent, 07/21/2021
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
10 of 11 people found this review helpful
I cant be any more satisfied with purchase. I got the v6 drivetrain with AWDfor my wife. Ride quality is gloriously magnificent, does not lose to any other luxury brands in this category, feels as if I am riding through clouds instead of hard asphalt road. Inside cabin is simple and yet refined and elegant - I much prefer this over some other makers' cluttered panels. Lastly, I notice many people doing double takes of this car. I am mightily pleased with the design - those on the design team (interior as well as exterior), along with the chassis and drivetrain team definitely nailed this one. I am also looking to purchase gv70 for myself as I prefer smaller vehicle when it comes out.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Really well executed design - great fit and finish
Tech God, 11/20/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
10 of 11 people found this review helpful
I haven't had my 2021 3.5T Prestige for long and it isn't perfect, but it is a real luxury SUV that doesn't force me to deal with the local Teutonic service crowd. The engine is smooth and powerful, and interesting enough the manufacturer specifies any grade of unleaded fuel - the only proviso in the manual being that you get a bit more power when running 'premium'. Lots of tech in this vehicle and the manual doesn't really make the process of understanding where everything is as simple as I'd like - a bit of searching on YouTube and I came across a well made consumer's video that walked me through it all and now it is pretty much second nature. All is not, however perfect in GV80-land. My vehicle's sound system (by Lexicon) sounds very nice, however the sub-woofers don't work and one of the tweeters doesn't tweet. The dealer will look at it next week when it goes in to have the atrociously expensive winter wheel package installed (I went for the 19" wheels, because I find the 22" summer wheels to give the vehicle a harsh ride over bad roads). Two other issues with the sound system are that the Bluetooth media channel and the AM radio have poor quality sound - the good news is that the AM radio station I listen to happens to be available on an HD radio channel and if I want to, I can tune it in on the Iheartradio app - though the latter probably would use the substandard Bluetooth connection. I will try it at some point And people at headquarters, if you are going to supply Android Auto and Apple Carplay, which, in their wired configurations require special Gen 3.2 USB cables, provide the cables with the vehicle. For my part I am waiting to receive a wireless adapter that I've ordered which obviates the need for the cable and makes the inductive charging actually useful. Certain things do bother me; No tech is perfect and that applies to the GV80 as much as anything else. As far as I can determine there is no way to disable to crash mitigation system and twice the vehicle mistook shadows on the street for vehicles and initiated the 'imminent crash' protocol, beeping loudly, tightening the seat belts and mashing the brakes. The good news it that no one was tailgating me either time. The manufacturer has chosen to use HD radio for their live traffic service. Unfortunately there is no HD data were I live, so I don't get to see active traffic on the native navigation app. Separately, the navigator doesn't display the names of upcoming cross streets - the former could have been dealt with by using SiriusXM for traffic the way Chrysler and Ford do and the latter . . . . well, there is simply no excuse. I am located in Canada, so we have fewer variations of the vehicle available and I chose the 3.5 Prestige to get the electronic speedometer and all of the other accoutrements. The vehicle sells in Canada for $85K Canadian and that the middle row seat isn't power (it is ventilated) and the vehicle doesn't come with smart card support or NFC locks the way it does in the US is simply wrong, but for that I can't fault the vehicle, it was a marketing decision. Another complaint is that there simply isn't much in the way of storage space - my last SUV had lots of places to stuff things into - this one doesn't even have a decent organiser for the console storage. I have a background in human factors engineering - there are things that could be done a bit more intuitively and features which should be improved - nothing fatal - but software is easily modified, so why not be the best that it can be? To date I've only had little 'nits' - the self parking is a neat gadget, but is somewhat slow to execute (I can park it quicker) and the cameras and lane keeping tech is pretty good, if perhaps mainly gadgetry, since the adaptive cruise suffers the universal problem of speeding up when the car ahead of you enters a curve and on curves it can simply lose the line - no climbing into the back seat for me!! Would I buy it again? (I purchased, rather than leasing.) It might have been better to lease and then purchase the electric version when it comes out - the resale value is going to be miserable unless there's a major lithium shortage over the next few years. But it is a REALLY nice vehicle to drive in and the Cardiff Green exterior (which reminds me of the color of my old 1972 Datsun 240Z) with its Green/Brown interior and suede roof lining cradles me in luxury.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Value
Yes High Tech but with software glitches
Bob, 04/13/2022
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
9 of 10 people found this review helpful
Software issues with navigation…Apple CarPlay…lane change assist…cameras for collision avoidance system with only 6000 miles…Genesis luxury service is substandard compared to other luxury brands…Genesis needs to step up and improve their image and convince car buyers with their retail & service repair…this is my 2nd Genesis and I’m not impressed but disappointed with the new GV80 with advance/prestige package
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great car, terrible “service”
Snowskier68, 05/24/2022
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
9 of 10 people found this review helpful
2021 GV80 2.5t Prestige. Wonderful car with a couple little minor annoyances which I’ve not bothered with yet. Have had this car one year so it’s time for its first service appt (6k miles now). Schedule service/valet through the app (all the tech was one major reason for purchasing). Got confirmation text. Service appt time came and went with no valet. Called dealership and they’d never even heard of me. (I bought the car out of state but during the purchase they asked which dealer would be servicing it.) Gave them all the info that they should have already had. Then, said first available appt with valet service isn’t for another month. REALLY?? So now I’m driving my car myself to the dealer (an hour away). No big deal EXCEPT that the service valet is supposed to be part of the “luxury ownership experience” and I’m paying for that. Monthly. A lot. Called the next closest dealer to my home. This was fun! Asked the guy when their first valet service appt would be available and I got, and no, I’m not making this up, “Do we service Genesis? Do we even sell those?” I’m not joking. I’m furious. Love that beautiful car sitting out in my garage but my god, this is not the experience I was hoping for. (Sold a Dodge Durango Citadel for this and had a MUCH better service experience the 10 years I owned it.) You’ll love the car. You’ll HATE the “service.”
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Mine’s been great!
JSSNC, 05/17/2021
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
19 of 23 people found this review helpful
I’ve waited a while before posting, especially after reading some less than stellar reviews, but after about 5K miles I could not be happier! My experience thus far has been trouble free. I think the GV80 rides and handles well. Acceleration is more than adequate even without upgrading to the 3.5. There is a bit of a learning curve on the tech, but it functions well once mastered. So far I am completely satisfied with my purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Exceeded all Expectations
Leo, 08/30/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
5 of 5 people found this review helpful
The ride is Exceptionally smooth. Technology is beyond belief. The safety features are absolutely amazing.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Superbly crafted
H, 06/26/2021
updated 01/02/2024
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
8 of 9 people found this review helpful
Leased new GV80 2.5L Turbo and after 1k miles, this vehicle is so smooth and easy to drive. I've read some concerning issues other owners experienced but so far, no issues to report. I suspect Genesis all over resolving these issues. GV80 is superbly built and every surface area and control is top notch. This vehicle is large but handles like a smaller vehicle. Mileage so far, 28 Highway, 23 city.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
GV80 Prestige Package 3.5T
David Young, 09/13/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
7 of 8 people found this review helpful
I love this vehicle, every aspect. I read the other 18 reviews and I have had none of their issues. I purchased my vehicle in April 2021 and have driven it over 11k miles in a little over 5 months. The only negative I’ve seen is getting an appointment for service. I live near multiple Genesis dealerships and they all are booked solid. I found this to be true for my Nissan vehicles must be an industry issue during the pandemic. I have gotten dozens of positive unsolicited comments concerning this vehicle. I have never experienced that with the other vehicles I have owned from Lexus, Mercedes, and BMW. My vehicle is loaded with all the upgraded features which makes my ride fantastic. The stereo system is out of this world. The interior is very luxurious. I drove from St. Louis to Myrtle Beach in one day and I did not feel beat up. My gas mileage on the highway averages around 28 miles per gallon. Locally I get about 17 to 19 miles per gallon using the cheap gas. The safety features are top notch. I highly recommend this vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Support from genesis of america
Michael McAllister, 09/10/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
41 of 55 people found this review helpful
Do not buy this suv! Within two weeks of buying the 2021 gv80 it developed a high pressure rule line leak. Within 250 miles I returned the gv80 to dealership and was informed that it did have a failed high pressure rule line. They have informed me that a replacement part is on back order with no eta. It’s been three weeks with no joy. Avoid this suv! Do not buy!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Good Grief
RCDoss, 03/15/2023
updated 09/16/2024
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
12 of 15 people found this review helpful
I bought a 2021 GV80 Advanced 4 weeks ago.22K miles. Nav wouldn't work.Updated and immediately went out again. Dealer couldn't get electrical system to talk to key device. Radio doing weird things. Took it back and traded for 2021 GV80 Prestige. Have had it a week and have had to jump start it twice. Absolutely love the car but having a 60K car that you have to carry a portable jumper battery is a little disheartening.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Pretty and sleek but overrated
AWG1971, 06/27/2021
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
30 of 41 people found this review helpful
This may just be a regional issue, but both Genesis Dealerships I’ve been to were awful. Very unprofessional as a whole. Their customer support is the worst aspect of the GV80. If you have issues, better hope you have an above average general manager at the facility or else don’t bother getting a Genesis. The infotainment is ridiculously complicated even for someone who has a decent technology grasp. The entire menu is more like the old school outline English papers where you have categories with bullet points, etc. Very hard to remember where each subcategory falls. The GV80 is a gas guzzler, that’s all there is to it and it requires premium gas. Probably not the best time to be purchasing such a vehicle with the fuel prices as they are. I’m not crazy about the crystal rotating gear changer. If you have arthritic hands, look for another vehicle. While the GV80 is classy, and very much a luxury SUV, it lacks in several things. There is very little storage capacity in the cabin. The console is deep but narrow, making you have to rummage for what you put in there. The door storage is all but non existent. It will hold a man’s wallet or a hand sanitizer bottle and that’s about it. The room between the front and backseats is very much above average. My husband is 6ft and has zero complaints about leg room. My car has issues with the A/C turning off and my steering wheel heating up without being prompted. The backseat air vents had so much condensation on them, water was trucking down into the storage compartment below then onto the floor. The air vents for the front drive me insane. My windshield is forever fogging up b/c of where the vents are placed. And the touch screen is difficult to manage while driving. Learning the toggle is a whole other issue. All in all, pretty vehicle. Very luxurious, but I wouldn’t buy another one.
Love it!
Dpak Gupta, 07/16/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
11 of 14 people found this review helpful
Looks gorgeous, one of the best looking suv. Has enough power, drives beautifully - enough power punch, smooth, quiet, comfortable. Luxurious, quiet and tech enabled inside.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Buy a Mercedes
Confused, 09/08/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
18 of 24 people found this review helpful
I purchased the Prestige two months ago. It’s electronics and the operators hand book are a nightmare. If I want to use any of the cars functions I go to YouTube. Last year we purchased a Mercedes 450 GLE it is a much superior vehicle. It’s a nice car to drive, but can be awful to operate. The car comes with a bunch of manuals that just not user friendly. If anyone wants to buy one make sure you get a through briefing from your sales person. The car is better supported on YouTube than by the handbooks that come with it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Genesis GV80 towing
David Farley, 04/30/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
72 of 103 people found this review helpful
Before you buy a GV80 towing is not available at this time. I purchased one on April 6th, I purchased the towing package. The dealer was able to get the hitch but the harness is not available. Genesis has told me there is no ETA for the harness. It's been a month I spent $70K for a tow vehicle that cant tow. The dealer is trying to help. Genesis has done nothing!!! Buyer beware Genesis customer service is useless, very disappointed may need to take legal action.
Lots of tinker toy bells and whistles. Good ride.
A S K, 12/29/2021
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
7 of 10 people found this review helpful
Gives a nice ride. Controls are frustratingly. Time, weather temp, compass, blue tooth all are very difficult while driving. The screen is big but info limited and dangerous to access while driving. One must stop and pullover to get what’s readily available on other vehicles. Blue tooth “ I do not understand” for the simplest request. Map is slow and gives lines one must choose, while driving. Gas mileage is very low. Bentley has mangy tell tale features in the design, as Bentley people are now employed. I actually mistook a Bentley, in the same color at first as the Genesis. It is roomy, and quick get up and go. However, it automatically slows down which can’t be bypassed, which potentially could cause an accident. Also, it has a light on the dash sayin one of the tires, it is not specific, is low, causing one to have to check ALL tires for pressure. It is inaccurate. Light can suddenly go off like it went on. 80.000 to Korea one would expect more.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Perfect thus far
Larry from Clearwater Fl, 06/26/2021
2021 Genesis GV80 3.5T 4dr SUV AWD (3.5L 6cyl Turbo 8A)
7 of 11 people found this review helpful
Our GV80 3.5 Liter AWD 3.5T Prestige has been without problems/defects for our first 30 days of ownership. We have put a combo of city and highway miles with no issues and have had lots of driving pleasure. Highly recommend the GENSIS; we traded in a 2017 G-90 that was superb during the 4.5 years we had it.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Not so good
Suman, 05/31/2021
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
26 of 48 people found this review helpful
I went for a test ride after seeing good Deto tic reviews. Car overall looks good and also spacious from inside.features are there but if you compare with marcedes the difference in quality is evident. Driving experience is not even close to driving a glb or glc ,leave aside gle. Now in terms of pricing :genesis is not offering any discount and want to sell their car on msrp and that’s the reason not many are buying it .go for a glc with similar feature with lesser price or pay a bit more and opt for gle. Also their sales person do not know much about genesis features and benefits. People in their right mind will not pay such high price without the proper driving and purchasing experience
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Superb build
H, 09/08/2021
updated 09/12/2022
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
10 of 24 people found this review helpful
Vault like cabin, high end interior materials, the entire vehicle so smooth down to the thud when closing the doors.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Perfect ride
Steve G , 05/20/2023
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
1 of 1 people found this review helpful
It wasn't fully loaded like I wanted it to but it was an advantage. It had everything I needed except for a few things but it's the color that I love fabulous
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great car paint not so much
Dean T, 08/17/2023
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
1 of 1 people found this review helpful
All the amenities that this car offers for the price in comparison to its competitors it is a good value. The SUV seems to dent fairly easily meaning thin metal, and the paint quality is subpar. It’s easy to drive it’s very comfortable. The technology works well and the styling is fantastic.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Poor customer service
Di001, 10/10/2023
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
1 of 1 people found this review helpful
I used to have only good things to say about Genesis, the GV80 is my second card from the brand…until something breaks and you have to take it to the dealership. The AC evaporator broke (surprisingly after 21K miles ). The dealership (Lehman Genesis in Miami) doesn’t have loaners and suggested to call Genesis to get an allowance for a rental (after approval from Genesis). I did that, open a case, they assigned a case manager. Today is the 20th day my car is at the dealership, after calling every day to customer service I have not been able to reach out to the case manager. Surprisingly customer service tells me the case manager is scheduled to call me today…every time I call. I asked the case to be escalated to a surpervisor…well yesterday I was told the supervisor is scheduled to call me on the 5th (fyi yesterday was the 9th!). Oh…before I forget, I had to take an Uber (1 hour away from home) to the dealership to find out the evaporator (nor the dealership or Genesis could call) is in back order and they couldn’t provide an ETA as of when they will have it. Can’t wait to get my car back so I can get rid of it….we’ll done Genesis.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Expectations Confirmed
Phil, 04/16/2024
updated 10/21/2024
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
1 of 1 people found this review helpful
This past 3 years of ownership of the 2021 GV80 2WD has been trouble free for me. I can't understand the negative reviews being published by industry watchdogs like Consumer Reports. This turbo 4 cylinder SUV has surprisingly adequate power, good handling, and a smooth quiet ride. And it looks beautiful.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love my Gv80 SUV
Monia Miramar, 06/26/2023
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
0 of 0 people found this review helpful
I love my GV80, I have it now for 2 years. It was a birthday gift from my Husband. I enjoy driving it, and I love all the latest technology it has. The purchasing experience was great.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Best midsize luxury SUV hands down!
Jack R, 10/02/2023
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
0 of 0 people found this review helpful
Great fit, finish and acceleration. For the money , it has no rivals. Hits it out of the park!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
GV80 Genesis 3.5 Twin turbo Bought new 2021
Mary O, 08/09/2024
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
0 of 0 people found this review helpful
Strike 3 for me. AC defect during 2024. Couldn’t get into dealer bec of all recalls on seatbelts. 100+ degree weather. Next gas door would not open - actuator failed. And this Aug had to be towed in for failed fuel injector. While replacing fuel injector they noticed pink coolant in one of cylinders. Waiting to hear what they found. 16,700 miles now.
Classy
Mitch, 05/01/2025
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
0 of 0 people found this review helpful
Bought a used 2021 GV80 August of 2024. 78000 kilometres. Ride and handling excellent. Have had problems with electronics, not very good on fuel, which can be expected with luxury. Probably should not have purchased a first model year vehicle. The dealer in London, Ontario has been excellent.
Smooth
Keffer, 03/02/2023
updated 03/11/2024
2021 Genesis GV80 2.5T 4dr SUV AWD (2.5L 4cyl Turbo 8A)
0 of 2 people found this review helpful
Great ride, classy interior and excellent exterior look, I get a lot of comments about how sharp the car looks, good warranty
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Dreamy
Keffer, 03/02/2023
updated 09/06/2023
2021 Genesis GV80 3.5T Advanced + 4dr SUV AWD (3.5L 6cyl Turbo 8A)
0 of 3 people found this review helpful
Excellent car, drives and looks excellent, I get a lot of compliments
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Genesis
Mike A, 11/27/2022
2021 Genesis GV80 2.5T 4dr SUV (2.5L 4cyl Turbo 8A)
0 of 7 people found this review helpful
Like everything
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value