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Used 2010 Ford Fusion Consumer Reviews

4.3 out of 5 stars
300 reviews

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2.75 out of 5 stars

'limp' mode

fisheye3, 12/14/2014
2010 Ford Fusion SPORT 4dr Sedan (3.5L 6cyl 6A)
11 of 13 people found this review helpful

I did not learn that the engine powering this car is well-documernted for going into limp mode. This means you suddenly have no throttle response, just steering and brakes to get you to the side of the road. Ford dealer replaced the throttle body-3 days later, same problem. The service advisor informed that that nothing more would be done, since they couldn't 'replicate' the condition, despite having found codes (they didn't say what codes). Bottim line-I have to pay off this car and buy another. Hopefully, I won't get screwed again.

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1 out of 5 stars

Transmission problems!

daveglo, 11/14/2011
2010 Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
35 of 45 people found this review helpful

Buyers beware! This model year of Ford Fusion has had many, many transmission problems, and I can not recommend this vehicle. I'm a lifelong Ford owner, and would normally stand up for them, but this machine has been extremely disappointing. The dealership has done the repairs as recommended by Ford, but it's never going to be enough until they re-design the transmission. The transmission started slipping before 20K miles, and would slip bad enough to drop a gear when accelerating at highway speed. It completely disengaged once while at normal highway speeds, and had to coast to the shoulder and "re-boot" the car (it's all electronic controls) to get it back to shop. Do not buy!

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2.75 out of 5 stars

Bad BAD customer service!!!

driveon9, 04/22/2011
2010 Ford Fusion SEL 4dr Sedan (2.5L 4cyl 6A)
7 of 8 people found this review helpful

Bought a new 2010 Fusion with a 6 sp auto trans. Nothing but problems with this trans. Had enough and sold the junk. Stay away from this model and Ford.

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3.13 out of 5 stars

Disappointed owner

jeanne morrison, 03/24/2010
2010 Ford Fusion SE 4dr Sedan (2.5L 4cyl 6M)
7 of 8 people found this review helpful

I fell in love with Fusion and at first the car delivered style and a great ride. However, after only 4 months the transmission was a problem and I was told the car was not safe to drive. It has been out of commission and on the dealers lot for over 2 weeks with no return date. In all fairness, Ford Motor Co. has been trying to be helpful, but this is a disappointing experience. I bought a new car to have a safe and reliable vehicle and this car wasn't.

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5 out of 5 stars

2018 still the most reliable car I've owned

jorge, 11/17/2015
updated 04/19/2018
2010 Ford Fusion S 4dr Sedan (2.5L 4cyl 6M)
36 of 48 people found this review helpful

2018 update** at 191,000 miles and reliably passed inspection as expected. No problems to report my goal is 250,000 Miles. Fusion is my daily driver. I Bought my 2010 Ford fusion in 2011 with 12K. Oil changes every 7,000 miles (save $) spark plugs not required to be changed until 90K miles (saved $) break pads not changed until 130K yes! 130,000 miles still had plenty of life to them only changed them because I had bought everything already. Getting 29 avg mpg and 32 on the highway. Not all is perfect 1 tire air pressure sensor went out at 80k chose not to fix it. Valve cover seal replaced at 120k cost me $60 and 45 minutes of my time. 87 octane fuel (cheapest $) my Ford fusion is what I need. I also drained&filled transmission fluid at 100K &150k. A/C still perfectly cold for this Texas heat. I forgot to mention the "check fuel inlet" message common problem fixed it by cleaning area and placing a $15 gasoline locking cap. I constantly take it on several trips 700 each way without problems or hesitation. I changed the coolant fluid and thermostat at 168,000 (drain and fill, 1st distilled water no thermostat 2nd time actual coolant/antifreeze/thermostat), I once more changed the transmission fluid at 175,000 (drain and fill x2) I had the "limp mode" a red wrench warning light come on at 171,000 miles ( loss of power while driving, pulled over stopped,turn vehicle of, back on, vehicle back to normal and drove it home. I was aware of the recall and new what it was immediately. I called dealerships and scheduled the recall for the throttle body. I was saving the recall mail in the glovebox and took it to dealer to get it fixed ( throttle body replaced ) $0 cost to me :). MPG has gone down to 27 mpg highway combined 25, so I changed spark plugs. I also replace the cabin air filter every 30k miles. At 178K one of the 2 rear license plate light bulbs went out I replaced both. Car has never been garaged and sits outside all day/night in texas heat paint has been fading/clear coat peeling on hood. I still believe this is the best car I have owned and that I got my moneys worth. Engine not smoking, a/c really cold, I've never done an alignment (drives straight) I drive it about 300-400 miles a week. Preventive Maintenance! Preventive Maintenance!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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