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Used 2013 Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M) Consumer Reviews

2.4 out of 5 stars
37 reviews

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2 out of 5 stars

very disappointed

indyguy13, Indianapolis, IN, 07/28/2014
updated 01/30/2017
Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
15 of 17 people found this review helpful

I've had a 2013 Fiesta SE sedan with the PowerShift automatic transmission for a little over a year. At 6,500 miles it needed substantial transmission repairs. It's still noisy like a coffee grinder, very poor acceleration, with a long - and dangerous - hesitation when needing to accelerate quickly. A few times it has shifted into the wrong gear which is pretty jolting. At first the dealer agreed there was something wrong and did the repairs. Now that it's doing the same thing, suddenly everything is operating 'normally.' Yeah, right. Maybe it's what I get for buying a Mexican car. Ford has lost this customer. Update (1-28-17): By the time this car had 16,000 miles on it, the transmission had been torn apart and 'fixed' three times by two different Ford dealerships. Now it has about 22,000 miles on it and it's still not working right. I don't trust it to take it on a long trip. I've hired an attorney to see if I can get some sort of compensation from Ford for all the trouble I have had. I waited too long and gave Ford too many chances and now the Lemon Law doesn't apply. If I can get compensated, I will probably take the money, get rid of the car, and - hopefully - find something more reliable. It won't be a Ford.

Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Don't buy this car.

Steve Haering, Pacific, MO, 10/18/2015
Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
13 of 15 people found this review helpful

Acceleration - dismal at best, I wouldn't want to be in front of a semi-truck when the light turns green. Bluetooth - in theory it's fine. But to turn it on, you have to use the voice activation and say "Bluetooth audio" whenever you start the car. It gets old after 50,000 miles. Braking - Substandard. I feel like I'm driving a Mustang. Good luck braking on anything but dry pavement Cargo / Storage - Good enough to put someone in the trunk. The back seat could use space. Climate control - The spray seems a bit uneven in places Comfort - Only one arm rest and no center console. Awesome Dealership Support - Yeah, that's funny. Every time I take it in for transmission grinding "Oh, we'll recalibrate it. Wait three days". Electronics - Somehow they have a crappy Microsoft radio that only supports USB connections via an Apple device. Explain that one. Entertainnment - what entertainment? Performance - see above. Fuel Economy - It gets a great 40mpg when you're cruising on flat land at 55mph. Headlights - dismal, can't see anything. The brights are like my Camaro's regular beams. Navigation - None Noise and Vibration - the tranny is constantly shuddering. Makes me feel really good about driving it, let me tell you. Purchase cost - I could have bought a bottom of the line Camaro for three thousand more. Reliability - little to none due to the Tranny issue. Resale value - abysmal. Okay. Anyway. Let me actually go into detail a little bit. This car is fine, until you hit the transmission issues. It shudders, it clicks, it whines, and it makes you feel like you aren't actually going to shift, instead it's going to stall out. It's an AUTOMATIC and it feels like it's going to stall. Awesome, right? I've had it into the dealership five times for the same issue, they keep recalibrating the transmission, and absolutely nothing happens. Someone explain that one to me. Trying to get rid of this car is like trying to get rid of herpies - it's impossible. Probably because everyone knows that it's a horrible car.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

RUN AWAY FROM THIS CAR

Cbyers6300, Wichita, KS, 01/31/2018
Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
5 of 5 people found this review helpful

I have a 2013 Ford Fiesta. In the 12 months I've owned the car we've continuously had electrical and transmission issues. It shifts hard or not at all, the lights go out with the heater is on, the heater goes off when the radio is on, the car turns off while stopped at red lights, etc. A ford dealership finally changed out the transmission last month after I had it in multiple times but only did so when I told them I knew it was under recall. They did not offer this recall to me. They blamed the electrical issues on the transmission. They finally changed out the transmission in Jan 2018. The problems came back three weeks later and the dealership blamed it on the alternator this time. We paid the $500 to have the alternator changed and the car is still shifting hard, running at 4000 rpms in 1st, 2nd, 3rd gear, dying at red lights, etc. How do I solve these problems once and for all you ask? Sell the lemon and move on with my life. Or at least that is my plan. Ford has not been helpful at all in solving this problem once and for all.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Great car so far.

Matt, Yakima, WA, 09/06/2015
updated 03/08/2016
Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
8 of 9 people found this review helpful

The thing about the transmission; this is not your typical automatic transmission. If you let off the gas at low speeds in between gears, it will shift. Once you get past 2nd gear, it acts more like an automatic. Keep this in mind when you buy this car. Treat it like a you would a manual with no clutch petal at low speeds because that is what this is. It took some getting used to but I am willing to deal with it for awesome fuel economy that it gets. Comfort is great up front. Gadgets are really nice to have. Steering is like second nature. Maybe Ford should explain that the transmission is brand new technology and there is a technique to making it shift more smoothly at lower speeds. Update: it needed updated parts but it was all done for free and the warranty extended. I think I got lucky with this car. The symptoms in the first review ^^ were because it had the faulty parts. Glad it was under warranty or I'd be joining the "sue Ford" band wagon.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

8 Years Later, Still Love This Car

jkbaca, Woodland, CA, 05/19/2021
Ford Fiesta SE 4dr Sedan (1.6L 4cyl 5M)
4 of 4 people found this review helpful

I bout my 2013 Fiesta SE (manual transmission) in 2013 - had 8 miles on it. Eight years later, it has a whopping 142k miles, and the only major work I've had done to it in that time is a new water pump and a hiccup with the sound system. That's it, other than regular maintenance. This thing goes and goes and goes. It's small, yes, but I put a roof rack on it, and I move all kinds of things with it. I have now moved to a rural area where it snows regularly. It's time to get something with a little more substance. But I am keeping my Fiesta for my long commute. I love this car. Best car I've ever owned.

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