Used 2011 Ford Fiesta Hatchback Consumer Reviews
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good but poor auto transmission
pelach, 12/13/2010
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
45 of 46 people found this review helpful
The build quality seems to be quite good. I like the car except for the automatic transmission... it sometimes does not shift logically and lacks power from a stop; after it gets going it seems to have adequate power. The stereo is quite good and the cabin is very quiet, although i notice others are complaining of noises that develop with more use. Mileage is not as good as hoped for but I do live up in the hills. I'm satisfied except for the automatic transmission goofiness.
LEMON DO NOT BUY
stevienae, 07/01/2013
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
42 of 45 people found this review helpful
I purchased a 2011 Ford Fiesta in August of 2010. It is an automatic, not manual transmission. Within a month it was back at Ford with transmission issues and has continued to have problems despite at least 10 trips to the Ford Shop. I was told by Ford Engineer that it must be the way I was driving it. They felt I was breaking with my left foot with my foot not completely off the gas. I do not break with my left foot. I just had it voluntarily repossessed as I cannot in good conscious sell it to somebody. This was after the New Car Lemon Law process and denied, I offered to walk away from it and have the dealer resell it and laughed at for being upside down when asked to trade it in.
LOVE this little car!
armydoc115, 05/11/2011
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
13 of 13 people found this review helpful
I'm in the Army on Ft Benning, Ga, and I have a roughly 90 mile commute from home to work. My daily driver has been a 2005 Jeep Wrangler with 6" lift and 33" tires. I LOVE my Jeep and won't ever part with it, nor will I ever be without a Jeep, but with 14mpg, gas was killing me. I bought a 2011 Fiesta SE hatch 5 spd, and I have to say, I'm extremely impressed. The European influence is evident in almost every aspect of the car. It's not fast, but it isn't terrbly slow either. It will handle 80mph on the highway like it's a much larger car, and it has plenty of passing power. Gas mileage is wonderful! My average between city/highway is usually 36-38 mpg. It handles great, and sync rocks!
Should be recalled, a real lemon
big_jig, 05/06/2015
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
34 of 37 people found this review helpful
I bought this car 3 months ago used with 39000 miles on it. It has a 6 speed automatic transmission. 2 weeks after I bought it Ford sent me a letter stating the this model was having transmission issues and if it broke they would fix it for free.The transmission went out at 42000 miles and now Ford tells me they have 32000 parts on back order and I won't get it back for at least 12 weeks.This is my first and last Ford I will ever buy. I would like to trade it in but it apparently lost a lot of value in the short time I have owned it due the the transmission issue. What a joke. This car should be recalled and is a true lemon.
Transmission Problems!
Not a Fiesta!, 10/19/2010
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
61 of 69 people found this review helpful
I bought my fiesta at the end of July. I have just over 2,000 miles on my fiesta and it is in the shop as we speak getting a new transmission! I am very disappointed in the car; it has never shifted (automatic) the way you would expect. Failed attempts to reprogram/repair the transmission have left me car-less as I get a new transmission. I spoke to a representative from corporate ford and asked if these transmission problems were common among the new design. He asked me how much I liked the SYNC system, ignored my question and the fact my brand-new car is not worth the money or headache.
Lemon - Repeated Transmission Issues
Elizabeth, 07/27/2018
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
9 of 9 people found this review helpful
We have had this car for 7 years and it has been in for more transmission issues than I care to count. A few times a year, the entire transmission control module needs to be fixed, and this can only be done at a dealership. The dealership does it for free, but we still have to drop it off for the day. So, what do you do when you only have one car for the family, the dealership is not particularly close, and they don't offer a ride to your workplace because they say it is too far away (and it wouldn't help anyway because you have a young child who would need to be dropped off at daycare first)? Every time we take it in, they act annoyed. In fact, the moment we tell them we have a 2011 Ford Fiesta, they start acting frustrated because they are sick of having to deal with this issue. Never once have they let us borrow a car for the day. We have had to get a rental on several occasions, just to take it in. I will not be buying a Ford again - I realize that sometimes there are issues, but the fact that 3 different dealerships have been so unsympathetic to this problem is the real issue here.
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Powershift Automatic Transmission Failed
Arizona SunDevil, 10/04/2010
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
9 of 9 people found this review helpful
Lime Squeeze Green color is attention getting. Automatic transmission failed at 660 miles while on a road trip from Arizona to California. Transmission apparently is brand-new to Ford in the USA and Ford dealer in Riverside, CA didn't know how to fix it properly. Called Ford Zone Customer Service and filed complaint. A brand new vehicle should not required a complete transmission replacement at 660 total miles.
No Complaints after 6500 miles
derickd81, 07/28/2011
2011 Ford Fiesta SE 4dr Hatchback (1.6L 4cyl 5M)
14 of 15 people found this review helpful
Contemplated many cars before going with the Fiesta. Honda's Fit was a close second, but the Fiesta was much quieter at highway speed and gets better mileage. Took the Fiesta on a roadtrip from VA to ME last week, 2500 miles total mixed driving and got 39.3 mpg overall, A/C was almost always on too! Great mileage on backroads were I have gotten close to 50mpg! Front seats are comfortable even on 16hr trips! Back seats are fine for an hour or two, I'm 6'1" and don't mind. The auto trans is weird at slow speeds, but it is really a manual trans and shifts better than most people can shift a manual at low speeds, so with that perspective in mind it is fine, can't expect a slushbox-like shift!
Dual Clutch Auto Transmission Failure!!
talismanPHL, 09/27/2010
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
8 of 8 people found this review helpful
The PowerShift dual-clutch automatic transmission failed at 530 miles. The selling dealership (Camelback Ford in Phoenix) has no idea how to fix it - took it to another Ford dealer who said "the technicians haven't been trained on how to troubleshoot the problem, so Ford has authorized a new transmission installation. I do not want this car if the transmission failed at 530 miles - we drive long distances to Salt Lake City two or three times a month. Want my 2007 Nissan Sentra back - had no problems with that car outside of maintenance! Never buy from Camelback Ford - they're unhelpful and don't care about after-sale service. Sales Mgr tried to rip us off with added extras we didn't want!
Nothing but problems with my Fiesta
Erin, 05/24/2016
2011 Ford Fiesta SES 4dr Hatchback (1.6L 4cyl 5M)
13 of 14 people found this review helpful
I feel completely duped by the dealer and Ford. I bought my 2012 Ford Fiesta (auto transmission) in April of 2014. It was fine for the first 6 months or so, but started developing an increasingly apparent shudder of the transmission when I would start moving from a stopped position. I eventually took it in and they adjusted the computer. It was good for a while, but the shudder came back, so I took it in again and they adjusted some air seal which again made the shudder stop. A few months later it was back, and worse than ever. My father (retired certified auto mechanic) told me he didn't want me driving it; he was worried about my safety. I took my Fiesta in AGAIN, in November; this was about a year and a half after I bought it, and they replaced the clutch. Again, the shudder went away, and again, 6 months later it's back. Now I've had a wrench light come on and a message pops up on my display that says "Engine Failure, Service Now". So again, today I've dropped off this car for service. I've had this car for two years, and it's been nothing but trouble. I shouldn't feel like my 4 year old car is unreliable, but I do. I worry about long distance trips. Like another person said, I can't sell this car. I can't put another person through what I've gone through. I feel like I'm stuck with this unreliable POS until my load is paid off and I can trade it in for something better. Most likely a Honda. Ford has provided a very poor product to consumers and has done almost nothing but put bandaids on the problem, there is no real solution. So all of us suckers who bought these Fiestas are just out of luck. I will most likely never buy a Ford again. I don't even get a loaner vehicle from my dealer when my car is in the shop because they only give out loaners to people who bought NEW cars from them. Because I bought it used I don't deserve the same level of treatment.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
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