Love the truck! Drove from Savannah, GA to Bangor, ME and back during recent blizzard to pick up a motorcycle trailer. LIKES: Awesome 4x4 shifting on the fly, great torque in mountains, love the "engine braking" when going downhill to help brakes, very good electric trailer brake controller, love the mirror cameras and front grill camera. COMPLAINTS: Can't figure out how to operate cabin/bed camera, bought OEM trailer TPMS & trailer camera package. Now FORD expects ME to install non-standard bumper plugs... not very professional! Worried about fighting if my work fails. QUIBBLES: Cruise Control buttons should have additional, tactile bits to better operate without looking down at steering wheel. Not so safe a interstate speeds, with trailer, at night, with a lot of other traffic!
Our 2017 F250 diesel had right at 16,000 miles and was just 1 year old when the steering started to shake so bad it was not drivable over 30 mph. After 3 visits to service department and no satisfaction we traded it off for a Dodge. We have driven Fords for 50 years and have never been told that we did not know what we were talking about. The service manager even told us the truck was unsafe to drive but would not fix it. He claimed factory reps that looked at it could find nothing wrong.
Every time I sit in it, makes me happy. I bought my 2017 diesel platinum (not sure why the menu above won't let me select the 6.7L diesel) in september. Its awesome. Pulling a horse trailer...is like driving with nothing behind it. Its an absolute joy to drive. Everything on it is great, but would recommend against the ford floor mats; they suck. I should have paid the extra 80 bucks and bought weather tech mats.
Service is the worst I have ever seen, i screwed up my truck I will take ownership of that but its now been 2 weeks and they not only can't get parts to fit it, they can't even tell me when I will get the parts 2 weeks or 2 months no clue when it will be fixed. They won't take parts from new build trucks that will sit on the lot to fix a truck thats used daily to make a living. Worst service yet of any car I ever bought over the last 35 years. New cars have to have parts to be fixed- every car I have owned can fix New models , benz great, chevy great, Porsche great , ford ridiculous bad