first time in my 46 years bought a brand new vehicle. I was getting to tired of lying on my back in my driveway on my day off working on one of my old trucks. I wanted reliability. I've also owned "many" ford trucks in the past. I was a longtime self employed landscaper. anyway I bought this as a personel daily driver vehicle and drove off the lot and truck was great, a few hundred miles or so and the transmission starts banging. I go to the dealer and they tell me its a "self learning transmission" and should adjust to your driving style to enhance shifting and longevity. 5000 miles later and three trips to the dealer and they say "that's how its suppose to operate" and can't do anything...great, now I got a $40,000 truck that shifts worse than my 1979 ford fairmount that i owned....also had problem with two loose pins in two different wire connectors resulting in two additional dealership visits....the truck is 9 months old....i'm not happy and there's nothing I can do about it but write this review.............great!
Built Ford Tough? Purchased my first Ford (F150 Limited) less than 6 months ago (9500 miles). Took it in for service about 3 weeks ago for what I thought to be a simple issue (heated seats did not work) Three weeks later truck is still in the shop (with no end in sight) all interior components have been removed (twice), including the dash board. Apparently, some kind of defective weld that allowed water (standing water 1 inch deep) to get into the vehicle and destroy all of the electronics. In addition, while this issue was being worked, the shop discovered the rear window also had a leak and truck had to be broken down again. My patience finally ran out and I sought support from for Ford customer service. Very well trained individuals on the other end - with every statement they made was followed by a legal disclaimer of any responsibility and that no assurance can be given as to the ultimate outcome of this matter. I respect and appreciate the men and women at Ford building these vehicles but what is frustrating is the lack of owning up to the issue and taking responsibility. From time to time bad things happen (I get that) but I would expect that Ford would stand behind their brand and product and accept responsibility and make things right, quickly. My last discussion with Ford Customer Service was we will get back to you in 10 days of course that was followed by the legal disclaimers no assurance ? blah blah blah.
Just Wow. Never bought a Ford truck before. $10,000 in rebates knocked down the 2016 F150 to 40,000. Nice Tacomas are $34-39,000. Just yuck for a small truck. And I love Tacomas. This Ruby red, ELT, 4x4, high end tow package, Nav, power/heated seats, 4 wheel discs, 3.5 TWIN TURBO, 365HP, 410 FPT, is just an amazing, beautiful truck. I call her "Big Sexy." The brand-new, huge, Clarksville TN dealership is unreal and they don't play. Always want to make a deal and make the customer happy. Bought it Saturday and have zero regrets. I did not want the leather, center console (I can seat six), or sunroof. The cloth seats are thick and firm with lumbar. It still came with a locker and the crazy Ford trailer backup feature. I only added on the flipping modular tonneau cover which locks into the rails, comes with drain tubes so your stuff doesn't get wet, and is secure for your cargo because the tailgate in this baby locks. It was $1100. I looked it up online and suppliers sell a similar one for 1800-2000. My wife and daughter both easily drove it because it came with running boards, the seats can move WAY up, and the pedals can also move electronically front or back.
I just purchased a new 2016 F150 truck and overall it's a good truck. Some of my concerns are as follows. 1.) I wish Ford would put more technology and engineering into the suspension. I know it is a truck, but can't a truck be engineered accommodate different driving conditions? Say two settings; one for hauling and one for general driving. Do I have to get beat up all the time just so I can have a truck for occasional hauling and towing? 2.) The transmission seams to shift too soon most of the time. I've read where the transmission will adapt to a driver, but overall it drops into second gear too soon, and is a little slow to downshift when necessary. Currently I have 500 miles on the truck and I hope to get 100,000. Time will tell. If you consider getting the 2.7L Ecoboost engine know that it has an auto shut off. In other words the engine will automatically shut off at stops. It can be turned off but you will need to turn it off each time you start the engine. Another thought is to make sure you buy from a knowledgeable sales person. There are so many options when it comes to towing and hauling you better do your homework.
King Ranch 4dr SuperCrew 4WD 5.5 ft. SB (5.0L 8cyl 6A)
After purchasing a new 2016 F-150 King Ranch with the 3.5L V6 EcoBoost, I should be loving the new truck feeling, but instead I am disappointed and frustrated with Ford?s lack of customer appreciation and quality. At only 3000 miles, the truck?s brakes failed due to brake fluid leaking from the master cylinder into the brake booster. This is a very dangerous defect ? the brake pedal just goes to floor and virtually all ability to stop the truck is instantly gone. Unfortunately, Ford has known about this problem for 4 years and in fact recalled 2013 and 2014 models in May 2016 for the exact same issue. The problem is also being reported in 2015 models. I had my truck repaired under warranty ? it was at the dealership for 3 weeks ? but there is no excuse for Ford allowing such a dangerous defect to persist for so long. As if Ford?s lack of quality isn?t bad enough ? I also had defects with the interior console, chrome grille and excessive wind noise ? their lack of customer appreciation is even more disappointing. Ford says in their Warranty guide that ?customer satisfaction is their no. 1 goal?, as it should be for a $60,000 truck, but it is all talk because when you try and get warranty service performed they force the dealership to go through a prior approval process where someone sitting in Ford?s corporate offices looks for every way possible to deny a warranty claim. Even worse, the dealer has no recourse when a warranty claim is denied except to pay for the repair out of their own pocket. The customer also has no recourse ? when calling their Customer Relationship Center, you speak with an unknowledgeable representative who can do nothing to help you except say they are sorry. My truck has a defect in the plastic chrome grille that I noticed when washing the truck the first time ? about 2-3 weeks after delivery. Even though the dealer agreed it looked like it should be covered ? they even ordered the replacement grille ? when they submitted the claim for prior approval, it was denied with the Ford corporate reviewer saying the damage was caused by a solvent and had to be noted at time of delivery or submitted within 1 week to be covered. Being a chrome surface on a large truck, the defect is not obvious on cursory inspection so I never really noticed it until the first wash and just assumed it would be covered by warranty when I brought the truck in for its first service. Bad assumption on my part but you would think Ford would give the customer a little more consideration on a $60,000 purchase. Clearly, customer satisfaction is below corporate profits on their priority list. I have purchased many new vehicles in my lifetime ? GM, Honda, Acura, Volkswagen, Isuzu ? and have never received such poor treatment with regard to warranty service. This my first Ford and it will likely be my last unless my experience with this truck improves dramatically. Save yourself the disappointment and get a Sierra or Silverado ? they are about $3,000 - $5,000 less for a comparably equipped SLT or LTZ and I bet you get treated more like an appreciated customer.