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Used 2023 Ford F-150 Lightning Consumer Reviews

4.2 out of 5 stars
40 reviews

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We have a limited number of reviews for the 2023 F-150 Lightning, so we've included reviews for other years of the F-150 Lightning since its last redesign.

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Pros
Cons
5 out of 5 stars

Range anxiety, spacious interior & stupid quick

RealUser, 01/29/2023
2023 Ford F-150 Lightning XLT 4dr SuperCrew 4WD SB (electric DD)
13 of 21 people found this review helpful

XLT 312A Standard Range. The truck fit and finish is great, but electricity costs are cutting into some of the expected savings over gasoline. Range seems very optimistic at 230 miles for the 98kW-hr battery when driving 75% of miles on the freeway at 67mph and only getting 2 miles/kw-hr or much worse at any higher speed, or in colder weather, or towing! Recent "distance to empty" software update seemed to increase Ford's optimism of available range. On top of those concerns, there are too many down DCFC (direct current fast charging) stations, so long distance travel is risky and Ford does not seem to be actively trying to correct that situation. Furthermore, reported just in the F-150 Lightning forums, there have been at least 15 reports of HV (high voltage) battery failure in these first 9 months of production of 15,000 vehicles. So 1 per 1000 vehicles, a 0.1% failure rate that we know about. Is that approximately ~four week repair time acceptable for consumers? That is a lot of total days out of service, somewhat due to many dealers are not up to speed for EVs and low supplies of parts in the Ford network and delivery times. Frunk total space is nice, but oddly shaped and pretty tight for two sets of golf clubs. Good spot in the bottom section to store all the many various 240Vac power adapters that you will need to plug in your "mobile charger" when traveling. The 5.5 foot bed is a touch short while the 2nd row seating has lots of knee space and the seats fold up for a fantastic flat floored room. The cloth seats only come in one color and I question their resistance to dirt; plus the side bolsters do not seem stiff enough. No memory driver's seat for the XLT seems cheap. No rear signature light bar for the XLT is also a miss by Ford as that would point out the Lightning as special for more customers...and the price for the XLT High (312A) is a big jump in price. I had to go for the 312A package to get the Adaptive Cruise Control Assist 2.0, as it really helps in stop and go traffic (or my glancing away) and lane keeping - it should be required safety equipment. BlueCruise seems unnecessary as it will nag you to be looking forward all the time anyway. The 9.6kW Power Onboard is sweet for powering all sorts of things; the 7.2kW, 240Vac/30A plug can be used as a generator back to the house without the fancy and costly Intelligent Power backfeed system. The F-150 PowerBoost Hybrid provides that as well without jumping up to the Lightning; too bad that is not a Plug-In battery for some low cost local range. To scare you away from being a Lightning early adopter, here are some issues reported from the f150lightningforum: Powertrain Malfunction/Reduced Power (HV battery module problem), slight "Click" when starting off either in forward or reverse or metal ‘tink’ sound (axle fix TSB), Sync 4 error, Reduced power with no Fault code, Power reduced to 64%, Humming / Slight Vibration @ 45-48ish or Higher, FordPass App Stopped Working, Recall 22S71 - Windshield wiper motor may become inoperative, Frunk completely dead, Audio off / GPS not functioning after 4.1.1 update, Auto-fold mirrors not working, CarPlay Stereo Issue, No Preconditioning for over a week, Driver window lowering itself after being raised, Safety Issue with Cruise Control Accidentally Engaging, Modem stopped working.....then worked with a weird possible fix, Pro power onboard died on first use! (update: fixed by 12v reboot), Shutter Assembly, Lost my Speedometer screen, Auto-dimming rear/side mirror, Help Interpreting DTC for Powertrain Malfunction/Reduced Power Vehicle Alert, Advice on Frunk Plastic Paint Repair, BlueCruise Driver-Facing camera fault, Heater question during charging...., Where the heck did my power go?, Issues with trucks delivered recently (modem/OTA)?, Ford Service - they can see everything, Phone recognized but CarPlay won't start. I've tried everything I know..., Motor power is reduced from 100% as battery gets lower, Trailer brake module fault, Powertrain Malfunction/Reduced Power (DTC P0AA4:BECM), This just started - tail lights flickering, FordPass Activations for MY2023 Unavailable Until February, Battery and Motor Temperature Dashboard Display Always at Midpoint, ...to give you a few...and on top of these, the Ford Battery EV customer service is getting poor marks. What does a failure rate on an individual part need to be to perhaps only have one failure for the life of a vehicle? And Software is made up of many parts! So, if your truck is working fine, and many must be getting good use, not sure if that is a high enough percentage of satisfied users for the "Truck of the Year" awards. I cannot complain too much about intermittent FordPass App not connecting for a day, or about the user interface software being less than friendly, in my less than 3 months of ownership (<2000 miles) [Ford: please implement the easy software display fixes suggested by many of us! Show the OBD2 data on a screen! Add HV battery % on the Instrument cluster and battery/motor digital temperatures.]. The Ford navigation (3 years free?) with Alexa help without paying for a $10/mo subscription (to get more Amazon music, etc; was free for first 30 days which was not enough to test it out) has been OK enough that I might ignore Android Auto (and Nav can expand to use the whole 12" screen if you want). However, if I decide to use Android Auto for A Better Route Planner App, Waze or Podcast Addict, or for other data heavy functions, I might pay $20/mo for the AT&T Hotspot Wi-Fi and the need to USB-C cable connect the phone to use that. In January 2023, the 15" screen for Lariats and Platinum (as seen in the Mach-E as well) has received some improvements to employ the dial for more functions, like temperature, which makes it more user friendly. The Pro and XLT 12" center screen is liked by many as there are physical buttons and dials for climate and audio. Overall, the cost for a truck can go through the roof if you must have the fancy additions. And the Pro and XLT can be modified to add some higher priced items at a lower cost, especially if you are a DIY'er. Try not to break the bank! Maybe a EV bicycle is all we need? Has global warming reached a tipping point and reducing CO2 (up 33% in 100 years) from fossil fuels must be a priority to save the planet? I think EV use, even with mining all the lithium, is a step in the right direction.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Not just a flash in the pan

Nmdolphan , 11/19/2022
2022 Ford F-150 Lightning Lariat 4dr SuperCrew 4WD SB (electric DD)
7 of 11 people found this review helpful

Great vehicle, I use this as my daily driver and drive about 80 miles a day and I am able to change overnight without issue. I use a 240 circuit and 24 amps. I don't tow or haul often and if you do this may not be the vehicle for you but for me it is fantastic

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Ford EV Stupidity!!!

Charged Up!, 04/27/2023
2023 Ford F-150 Lightning Platinum 4dr SuperCrew 4WD SB (electric DD)
25 of 45 people found this review helpful

I just purchased my second EV within a year from Ford. Dealership is awesome, no complaints. First vehicle is a Mach-e GT Performance. Great so far (10 months). I just picked up my 2023 F-150 Lightning Platinum 2 weeks ago. Truck is good. ONE HUGE PROBLEM though. I CANT DRIVE IT. Ford has made the wonderous decision to NOT supply chargers with the vehicles. You have to wait until you take delivery and then use your "code" to order a charger. It took 11 days from when I got the truck to the day I got the "code" to order a charger. Then it takes 5-9 business days to process the order, then it ships, then you have to get it installed. RIDICULOUS!!! in the meantime I am left taking taxis because my $125,000.00 truck sits unused through an inability to charge it. I drive it to and from work and take taxis to all else. Yes, I could drive it to a public charger but the nearest public fast charger is 20 mins drive, 30-45 minutes to charge (that adds 40% charge) and 20 mins drive back and I don't have a spare 1 1/2 hours in my days to do that. It is just such a dumb problem and spoils the whole buying experience. Don't worry though, in the most obnoxious and condescending way possible, I was just told that "this time only they will do me a favour and expedite the shipping process to get the charger to me sooner". They went to great lengths to assure me that this is not normally done. They want me to feel special because they are going to allow me to use the vehicle they already accepted $125,000.00 for a day or two quicker than normal. Oh yeah, the mobile charger you say, yep they don't come with the vehicles any more either. They are now a $650.00 option (almost a $1,000.00 item if not spec'd with the truck originally). OR you can go online and order a mobile charger that does not say Ford on it and it will cost you $175-$200. Another nice effort at price gouging just because you can. So there you have it. Ford has kindly decided to increase prices of the EV so that it now costs $125K for a platinum lightning and have also decided that actually using the truck is not important.

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5 out of 5 stars

Great truck

ASPRA Tech Center, 11/01/2024
2023 Ford F-150 Lightning XLT 4dr SuperCrew 4WD SB (electric DD)
2 of 2 people found this review helpful

I bought 23XLT new. I drive 400 -800 miles per week and put 16000+ miles in 7 month. The vehicle handle is wonderful, lane keep assist and range calculations are spot on. I've carried about 1000 lbs on the truck with hardly any loss in range. It gives predictable 300 miles range in summer and 260 mile range in winter. It's comfortable. Updates has improved infotainment. Apple and Google can play integration is flawless. Ford support is excellent when it came to 1 issue when the truck won't start. It was blamed on software update glitch and I had to rent a car outside of Ford coverage. Ford roadside sent debit card to reimburse rental. Overall an amazing experience and I just don't understand why people aren't ditching ICE trucks. The frunk is spacious and useful when the box is full of cargo and additional space is needed for luggage. Can't do that with ICE, with engine in the front. Power outlets are very useful. It is a very useful utility based easy on ride and easy to drive product. I've driven 13 vehicles in 30 years and driven 1.5million miles. This is the most capable vehicle I've enjoyed so far, having driven cadillacs, Lexus and many other American midsized to large vehicles whichbincludes sedans, vans Suv and trucks.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Fits My Needs Perfectly

AlRagu, 09/03/2024
2023 Ford F-150 Lightning XLT 4dr SuperCrew 4WD SB (electric DD)
2 of 2 people found this review helpful

I run a local service business where I rarely drive more than 50 miles a day. I have power tools that I use at the job site and often had to run a noisy gas generator for power. I was able to ditch the generator and use the Pro Power on board that allows me to tap into the vehicles electric power to run my tools. I can run my equipment all day and use about 10 cents or electricity. We received a level 2 charger last year as part of the purchase of my wife's PHEV. that we never had reason to use. Had a 220V outlet installed in the garage and now use it to charge the Lightning. Have had it for well over a month and a half and have used about $35 worth of electricity to charge. No longer spending $250 a month for gas. Will save over $2500 per year on fuel. No longer spending about 8 hours a year pumping gas at a gas station. No engine to maintain. No transmission. No exhaust system to replace (someone stole my daughter's exhaust system, costing $3500 to replace). The Lightning rides like it's on a cloud. Handles curves better than a ICE F150 because of it's low center of gravity. Extremely energy efficient in around.town driving..Less efficient on the highway..I plan on installing a bed cover hearing that it can help with aerodynamics and highway range. Oh, and it has some get up and go. You hit the gas and you swear your driving a sports car. Very fast. The front trunk (frunk) which is storage vacated by the lack of an engine is where I store most all of my gear. Overall, very functional and efficient for my needs. I don't see me ever going back to a ICE truck again.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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