Used 2016 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A) Consumer Reviews
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Great family SUV....Horrible My Ford Touch system!
Tony Capitule, Washington, DC, 03/28/2016
updated 09/28/2018
Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
5 of 6 people found this review helpful
We love everything about our Explorer Sport with the exception of the My Ford Touch Sync System. We originally gone one in Jan of 2016. Two weeks into having it, the the My Ford Touch system stopped working. We couldn't get the audio feature to turn on, including with pushing the power on/off button on the system. We calling the service dept, they had no idea what I was talking about and basically thought I was stupid because I didn't know how to turn the radio on. We needed to do three master resets of the My Ford Touch Sync System before it started working again. NOTE: when it's not working, voice recognition also doesn't work. Two weeks later it happened again. The audio feature generally turns on automatically. If you had the system turned off, you would just hit the power on/off button and the radio, bluetooth, etc would start playing. When it's acting up, nothing works and no buttons help except for doing the master reset multiple times. We brought it back to the dealership where we purchased it and they said they've never seen this happen. Ultimately they gave us a new Explorer replacement. We've just hit approx 850 miles and now this new Explorer is also experiencing the same exact My Ford Touch Sync System issues....sooooo frustrating. The next time it happens, I'm going to bring it back to the dealership while it's malfunctioning so that they can see the problem and hopefully find a resolution as I don't want to swap this one out again. VERY DISAPPOINTED WITH MY FORD TOUCH!!!
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freedom rings out of the tailpipes
evan, Bordentown, NJ, 12/02/2019
Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
3 of 3 people found this review helpful
I had the sport. I added a tuner and crushed bmws m series and other foreign nonsense cars on the road. During winter, the intelligent awd DESTROYED snow. Woke up to 5 feet of snow in upper Michigan, after brushing off the snow and heating up the car, just cruised through lake trails with zero issues. This is as American as you can be. Bald eagles fly out of the tailpipes. Best used car I've ever gotten.
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2016 Ford Explorer for sale near you
3 of 67 listings
- Platinum 4dr SUVMSRP: $12,99042 mi away
- XLT 4dr SUVMSRP: $14,99549 mi away
- Sport 4dr SUVMSRP: $19,80027 mi away
See all 67 listings
Leaking sunroof
Mike, Depew, NY, 03/16/2019
Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
3 of 4 people found this review helpful
Sunroof/moonroof leaks. Water builds up in the headliner and pours out of the dome light. Checked the drains and they are not plugged. Ford service said they fixed leak but it still leaks. Went to have fixed 5 times and unsuccesful. Must be a seal problem but hard to find
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Beware of exhaust leaking into the cabin
Upset and Concerned, Canton, MI, 04/22/2019
Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
3 of 4 people found this review helpful
Bought a used 2016 Explorer Sport from a local dealership. It was a lease return. As soon as cold weather kicked in, I started to smell exhaust inside the car when accelerating or idling for long times with the heat on. I took the car in over four times complaining about same problem. All the dealerships I took it to said the same thing: they can’t replicate the problem, therefore no repair necessary. I purchased a professional carbon monoxide reader and lo and behold, I got readings as high as 32ppm. They sent 2 engineers to drive with me. They both had Ford issued detectors in hand. My detector read 22ppm during that ride, theirs read... you guessed it... zero. Case closed. They dismissed my claim. At this point, I have to sell the car at a loss because I can’t put my kids in there. So, bottom line: nice car, drives beautifully, comfortable BUT exhaust leaks into cabin. I will never trust Ford again. I’m moving on to a foreign product.
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The Thrill of Driving an Explorer Sport
Glenn Porter, Bakersfield, CA, 10/23/2015
Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
4 of 6 people found this review helpful
Wow, I love this car and I love working with my Ford dealership, Jim Burke Ford and Nicole Martinez, who helped me decide on the Sport over the rest of the Explorer lineup. This vehicle has passion for the road, even when there is no road because of the full time AWD and the off road settings, and it is better appointed than my previous Mercedes S class, and the cost of ownership is much lower. The Mercedes tuneup runs in the mid $450 range, the Explorer is $39.95 for its services and it is a lot more fun to drive. I tried out the Land Rover and the Lexus, but none of them have the styling and features this vehicle has, and the others are much more to maintain, and frankly, they are ugly in comparison to the new lines of my 2016.
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