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Used 2016 Ford Explorer Consumer Reviews

3.5 out of 5 stars
148 reviews

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4 out of 5 stars

Another Throttle Body Bites the Dust

Concerned Explorer Owner, 08/05/2016
2016 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
14 of 15 people found this review helpful

This time in Methuen, MA at 10K miles on my 2016 Ford Explorer XLT. Fortunately, I was travelling on back roads with no traffic. Throttle has been repaired already, however, after reading about repeat failures of the same, I am VERY concerned with when it might next fail. Come on Ford, [non-permissible content removed] before I or some member of my family, or any other unfortunate Explorer owner becomes a fatality.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

We rolled one and literally walked away

CJ, 11/27/2018
2016 Ford Explorer Sport 4dr SUV AWD (3.5L 6cyl Turbo 6A)
8 of 8 people found this review helpful

We bought a 2016 Explorer Sport for my wife when she was pregnant with our third child. The only things that were a bit disappointing is that the second row seat on the driver’s side can get a little tight for the littles when they are riding in car seats, the front seats felt a little short when we first bought it, and we felt like there should have been a few other features standard, such as a universal garage remote for a $40k+ car, and the Bluetooth connectivity was a little wonky sometimes (I think this may have been fixed with a new radio that Ford released later in 2016). Otherwise, we loved the look of it inside and out, the power, handling, ride, and almost everything else about it. We were recently in a pretty serious car accident where we got hit from the side by a full-size pickup. We flipped a few times and ended up on our side in a ditch. This was a terrifying experience, but it is hard to explain the relief I experienced when my wife, my 18, 5, and 2-year-old children, and I were able to literally walk away from the accident with nothing more than a few minor bruises and scrapes. I cannot put into words how grateful I am for this vehicle’s safety systems, and now I have even more reason to tell friends and family how great that car was.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Another Throttle Body Issue - VERY Dangerous

Explorer29, 06/28/2016
updated 12/29/2016
2016 Ford Explorer Limited 4dr SUV AWD (3.5L 6cyl 6A)
13 of 14 people found this review helpful

My 2016 Explorer only has 7,300 miles and hasn't even had its first oil change yet. Last week, while driving on a major highway at 70mph in the center lane, it just shut off. I'm so lucky that I didn't cause an accident. Finally got it working again and was able to get home. The dealer scheduled it for service but didn't seem concerned and it would be a week before they could see it. The next day, it did it again on another major road 4 TIMES. I barely made it home and then called a tow truck. It's been at the dealer now for 6 days. The Throttle Body Sensor is on backorder (probably from so many cases) and they have no idea when it will be in. They would not offer a rental car because I didn't pay for the extended warranty. So not only was this VERY dangerous, I'm now without a vehicle for almost a week or more b/c of this. Ford should at least offer a rental car. Update on 12-29-16 with 11,000 miles. Ever since the throttle bottle sensor was replaced, I've had several issues with this Explorer. The computer doesn't work right: Memory seats don't always work (once it moved my seat all the way forward while sitting in it), the volume on the blue tooth and navigation change on their own, the lane change assist doesn't work right, the side mirrors get stuck in the closed position, there is a delay in the acceleration and several other issues. Took it in for service and they couldn't find anything wrong because they said the computer didn't show any problems. Hello? The computer isn't working right!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Throttle body died, keep away from this car

JY, 05/25/2016
2016 Ford Explorer XLT 4dr SUV AWD (3.5L 6cyl 6A)
22 of 25 people found this review helpful

My 2016 explorer throttle body just died today on a busy highway. Car speed dropped suddenly from 60 to 20 mph. It was so dangerous. The car has only been driven for about 7,700 miles. Tolled to a dealer and was told there are almost three weeks of backorder for the part. I guess there are a lot of cars that have the same problem. No loaner car was given and I had to pay for my rental car.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

$50k SUV worth $35K

Chris, 09/01/2016
updated 09/11/2017
2016 Ford Explorer Limited 4dr SUV (3.5L 6cyl 6A)
16 of 18 people found this review helpful

So the truck is 4 months old with 5700 miles. 2 weeks ago I took it for a long road trip up to Michigan's UP, I was actually pretty happy with the truck's performance and overall comfort of passengers and cargo space. However, there are a few things that are popping up and are annoying me. MPG is low but then again I didn't expect it to be great ( it is a big and heavy vehicle) I average 18MPG in combine driving and 21 on the HWY. Not too bad considering Chicago's traffic and me driving a bit on an aggressive side. Interior driver's side floor sill trim is coming loose at the corner. Leather steering wheel starts to peel at the top which is crazy considering the car is only 4 months old. Looks as others had similar complaints. SYNC crashed 3 times ( other then that it really isn't all that bad as people complained about) Front seats suck.... they are too narrow and with stupid bolster so close it digs into my leg driving me crazy. I'm 5'11 about 190lbs. At the end of the day $50k paid for something that really looks as it belongs on $35k cars. Wanted to go back to FORD but now I'm starting to regret it. Update, the truck now has almost 14K miles and it's used a lot. Ford replaced my peeling steering wheel and loose trim. Today, i still hear some creaks and noises from back door panel area that are not consistent so i can't pin point where it's coming from. MFT crashed once but for the most part i actually like it better than the SYNC 3 i have played with. Graphics on SYNC 3 look boring and basic. The seats still suck, my hope was that after a year the side bolsters would give in a bit making it more comfortable, not the case. They are still stiff. The 2015 explorers had more comfortable seats. Mechanically the truck is fine and that's the most important thing to me. 21K update, i truly hate these f....... seats. Front seats are narrow and bolster too high digs into my leg. I think i'll try to peel the leather and cut the foam down to be flat. Why they even use bolsters on SUV???? they are not sport cars fricking moron engineers. Mechanics are still good, but battery is corroding and looks as it has a defect from factory as i can see a dent by positive terminal so i'm sure that's where the acid is leaking out. Seeing a dealer for that on wednesday.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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