Used 2015 Ford Explorer Consumer Reviews
A very good SUV
Traded my 2006 Trailblazer SS V8 for a 2015 Sport twin turbo V6. Both have equivalent 0-60 times. The twin turbo is refined in normal driving but pulls strong when you put the pedal to the metal. With 1400 miles and 18.6 combined MPG, it's averaging about 3-4 mpg better than the SS. I like the engine but wish the exhaust was more throaty, like the Mustang. I also wish it had a digital speedo incorporated into the analog gauge. I find a digital speedo easier to read. A heads-up display would also be nice. I was pleasantly surprised to find adaptive cruise control to be a very useful feature, as well as blind spot monitoring. Sony audio system is very good. Great interior and amenities.
Hunk of junk!!
I purchased my 2015 Ford Explorer Sport in May 2014 with 33 miles on it. I loved the new sleek body style and all the features it had to offer. It has been by far the most comfortable car I’ve owned to date... with that being said let’s discuss the issues I had over the span of 3 yrs! My first issue was maybe 5 months in my traction control light came on while driving down the road I immediately drove it straight back to the dealership so they could see it for themselves. They kept my car for 5 days and obviously it was covered under warranty. A few short weeks later my car started to steer weird, took it back to the dealership and they kept my car for 8 days because they had to replace the entire steering wheel column. I received a call from the dealership 2 days later asking me to bring the car back that they did put factory parts back on it that they had put aftermarket parts so back to the dealership I go. Another 8 days later I get my car back! No issues for about maybe 6 months then All of a sudden I’m packing into a parking spot and work and my suv start jolting so violently I had to just put it in park and leave it where it was. It starts smoking and smells like gas as if it was leaking from somewhere. I have it towed to the dealership and they tell me it’s something in the engine that was stuck open so it flooded the engine. 2 weeks later I received my car back. My next issues occurred maybe 5 months later and my car wouldn’t go into park. The light for the gear box wouldn’t light up so the car wouldn’t register that the car was in park even though it clearly was. Once again I’m back at the dealership they have to replace the entire gear box so they have my car for another 2 weeks!! The next big issue was finding out the car was leaking carbon monoxide into the cabin!! The issues for this are are never ending, Like seriously this car is a POS! There is no reason for any of these issues to be occurring with a brand new vehicle! The car had never been in an accident or anything that would or should cause any of these problems to even exist! It’s an amazing suv but it’s just not manufactured well! I would highly suggest staying away from the Explorer Sport! Unless you want a car that’s literally in the shop more than your driveway, and you want every person to know you by name and as soon as you walk in ask you what’s wrong now... I will never purchase a Ford again! Please think twice! And my issues were all different and too far apart to be considered as Lemon Law so I had no choice but to trade it in.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- XLT 4dr SUVMSRP: $11,50029 mi away
- Sport 4dr SUVMSRP: $12,99114 mi away
- XLT 4dr SUVMSRP: $16,59031 mi away
Problematic
I bought it used with 59000 miles Explorer Sport 4wd. Water pump started leaking at 77000 so it was going out. They have a metal catch shroud underneath which catches the slow drips. Not sure why they put this on there since it keeps you from seeing this really really important leak starting. It's super important because when the water pump seal starts going out it has the potential to send water into the oil pan if the seals fail a certain way, which appears to be a 50/50 chance. I lucked out that I removed the shroud early in the water pump failure phase and coolant dripped onto me. After research, I discovered that the design genius' /s at Ford have the water pump integrated into the timing chain. You know, b/c the pump is gonna last the lifetime of the engine which appears to 77000 miles in my case. Luckily, it was still under the warranty and I got Bll Uttr Ford in Dnton Tx to fix it. However, I had to take it back 2 more times to get them to fix other problems (bad valve cover gasket and harmonic balancer was touching something) they caused while changing the pump. Changing the pump is evidently about a $1400 job because of the design. Some ytube research indicated that the acidity of oil and coolant over time can cause the inner seals that separate the water pump from the oil system to fail in one way (coolant leak thru weep hole) or a catastrophic way (water enters the oil pan and makes a milkshake of your oil system). The advice I'm going with from online is to change oil every 5k miles with full synthetic (which I've been doing since I got it and they provided maintenance records which appears to have been done by the original owner) and flush the coolant every 30k miles (ridiculous) so that it doesn't become the least bit acidic. This car is such shop candy. Next issue, squirrels got into my engine compartment and chewed up the wires on the harness that feed the spark plugs. Not the car's fault and my insurance agrees to pay to fix it. The dealership mentioned above opts to repair instead of replace the harness. Fine, but then they call and say that the steering rack and pinion need replacing ( this is at 70k prior to the water pump failure mentioned above) and the warranty covers that. This is the car's fault. How does this stuff fail so early in the car's life? The dealership above then doesn't bolt down the carriage platform for my battery which eventually ruins the battery although they did fasten the battery to the carriage. So, eventually the car is sluggish to start as the cells start to fail and other weird issues. Just adding this to showcase Ford dealership crappiness. pretty sad Next issue, since I've owned the car it leaks water into the interior due to clogged weep tubes that channel water away from the sunroof. It shorted out the 2 mini motors that power the sunroof and shade. I unclogged the tubes using a can of compressed air (search youtube). I thought this worked and I ran a water hose for 20 minutes to ensure it was draining properly. However, it's doing it again. I located the leak behind the glove box after removing a cover and it's coming from a black plastic fan housing looking device. After more research as to why this could be happening, it appears that there are some drain spouts behind the fender wheel well so those have to be cleared otherwise they can backflow into the area behind the glove box (such a stupid design). I go to remove the wheel well and Ford has used the dumbest type of clips with a Philips head screw but it just turns and doesn't back out. Every one of them I tried had this problem. I will have to snip them and replace them, just aggravating all the way around. I've never had problems removing fastener clips on other cars I've owned and I've removed a lot of clips. At 85k miles, I'm getting about 18mpg driving it on the highway politely. Turns out since I have twin turbo edition, it requires some sort of walnut shell blasting to clean the coke buildup. You can't use other types of cleaning methods or they'll ruin the turbo. I haven't researched this maybe it's a common turbo direct inject type of issue, but seems like yet another eggshell to tippy toe around with this car. I will say this 3.5 twin turbo does haul butt. It has a lot of power and I do enjoy driving the car. It handles better than any other SUV I've owned. I wish I had more confidence in the longevity of the engine but time will tell. Who knows what the previous owner dealt with that made them trade it in at 59k miles. I find the spare tire assembly with the jack to be frustratingly difficult to reassemble back into the car after use. It's a poor design. The lugnut removal tool already broke on me (the extending part after only 1 use).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Trim parts fly off windshield
Ford is aware of this problem on the 2015 ford explorer and has not done a recall. The trim pieces on each side of the windshield warp and fly off the car while driving. The dealer says the roof racks also lose parts on a regular basis. It sounds miniscule till you find out it will cost over $800. to replace the trim with the same type of trim that flew off. Thank goodness for super glue and black duct tape! That's right. I have duct tape holding on one side of my passenger side windshield trim. Unfortunately the drivers side flew away on the highway. Not covered under warranty, not a recall, pull out the old wallet. That's right. Pay 50,000. plus for your new explorer, and expect your trim to warp and fly away. Either pay $800. to replace it or use glue and duct tape on your $50 000. SUV. The other problem is with the front wheel drive. There is a tremendous pull to the right when braking on wet roads. It does it on dry roads too. Front end has been aligned twice and radial pull has been accounted for so tire rotation is done front to back on each rotation. Instead of the swap side front to back. The pull is there on wet roads and can be so strong that is wrenches the steering wheel out of my hands. That is not safe at any speed. I'm not sure that I will buy another explorer if this is what to expect. Updating, now the rubber gasket around the door is falling off.
- Safety
- Technology
- Interior
- Comfort
- Reliability
- Value
Love my Explorer!
Own a 2015 Ford Explorer XLT 4WD. It has the leather/heated seats, fog lights, roof rack, trailer package, touch screen, voice command, climate control, rearview camera, etc. Wow I love driving this car, you are nice and high up and it feels very sturdy. I have 3 young children so we leave the 2 seats in the 3rd row up all the time. Our 2 older kids sit in the 3rd row and the baby sits in the second row. I love that both back rows have air vents and lights. The third row seats each have their own cup holders and trays. We leave the third row up and there is still plenty of room in the back for groceries or a stroller etc. So happy with the Explorer and love the look of it!