I just bought a 2013 Explorer with a tow package with the intent of occasionally needing to rent a trailer as I had done with my previous vehicle (a 2009 Edge).
I found out after the purchase that U-Haul has black-listed all model years of Explorer and will not rent towable equipment that will towed by any Explorer.
This fact was not know by the dealer.
Purchased vehicle in Fort Myers FL and had accumulated less than 400 miles on same before undertaking our trek to extreme Northern NY... the car performed very well and the mileage improved as we drove.
Ride comfort and seating is superior.
The car has 302a pkg, so all of the toys and features apply...forward facing radar is truly impressive in high speed traffic situations.
The blind spot detection works very well and the lane minder too, had to play some to find out if it worked.
Had one incident with the closing rate detection on the radar as a panic situation occured in front of me, the heads up display and braking assist performed as they were designed, added to my feeling of safety
I bought my car used with 30000 miles on it in perfect condition. I fell in love with it when i saw that it had everything that i needed and more. As a mom this car fit all my needs, and it was way better than my mini van. The My Ford Touch is wonderful! it can find even the hardest of places on the GPS and never fails on me. i have to admit at first i was a little overwhelmed with the touch sensitive buttons and all the buttons on the steering wheel, but i found myself quickly learning and it wasn't that hard. I have had no problems with my Explorer just the usual maintenance. the only thing i have found i do not like is when the third row head rests are up it does make it hard to see out the back but the fix was just not having them up when they were not in use, but that is also why the backup camera is a dream, and the other thing is it is a bit slow when trying to get up and go, but I'm also used to a mini van that had a lot of get up and go power behind it. As i was reading these reviews i started to second guess myself because of all the negative comments people had to say about theirs, but people need to realize that not everything can be perfect and that sometimes parts are defective. There is no perfect car brand they all have the problems. with that i am still in love with my car and everything about it!
We go this car 4 months ago and in that time it has been back to the garage 8 times for them to try and fix the My Ford Touch/SYNC system. It still is not fixed and Ford dont know how to fix it.
The car itself is lovely but if you want the SYNC system to work then dont buy this car.
their solution to the navigation not working was to buy us a Garmin!!!
no buy back, no switch out and no cash compensation - very dissappointed with Ford and their technology that doesn't work
My previous car was a BMW 5 series. We wanted something utilitarian to support our lifestyle with two kids, visiting family, road trips to the mountains, beach etc. Minivan was out of the question. We could have spent $70K+ on a comparability equipped Benz GL or Audi Q7. We netted a fully loaded Explorer for $45K - a great value in my book. We have 5,000 miles on it over 6 month and it's been positive.
The car does not provide a thrilling driver's experience like the 5 series does, but that's not what you get this car for. We will put the $25k we saved over a benz/audi and put it towards a real drivers sports car as our other car.