2024 Ford Escape Consumer Reviews
Pricing
Active (Editors' Pick) - $30,840 MSRP
Edmunds suggests you pay
$25,1626 for sale near you
Prices based on sales in NJ thru 7/7/25
Final assembly in USA
- 7 Colors
- 6 Trims
- 6 Packages
We have a limited number of reviews for the 2024 Escape, so we've included reviews for other years of the Escape since its last redesign.
Overheating Engine!
Chris B, 09/15/2024
2024 Ford Escape ST-Line Select 4dr SUV AWD (2.0L 4cyl Turbo 8A)
5 of 5 people found this review helpful
I cant tell you much about our experience with this vehicle. We had it for 2 months before we were getting a warning about the engine overheating while driving on a highway. We brought it in to be repaired and have not had the vehicle back in months. The dealership gives us different information each time we talk to them. Ford Canada calls and the dealership tells them something different.
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Beware of battery issues!!
Terry Chaput , 06/28/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
5 of 5 people found this review helpful
We purchased a new 2023 Ford Escape Hybrid in August 2023. This is a fun vehicle to drive and it gets good fuel economy, especially on short stop and go trios. However, beware of the issues with the battery. My wife drives the vehicle primarily in town and we don't put a lot of miles on it. We have had issues with the dome lights coming on when you open the doors periodically. My wife leaves the house early in the mornings to go workout and many times the dome lights won't come on when she goes in the garage and gets into the vehicle. We have had it in the dealership several times, and they tell me nothing is wrong with the vehicle. They say that this is caused because we don't put enough miles on the vehicle each day. However, even after having the battery charged at the dealership, and a 1500 Mile trip, each time the battery drains enough in a little over a day that the dome lights don't come on when you get into the vehicle. The dealership's only solution for us was for us to purchase a battery charger and plug the car in every night. However, you shouldn't have to plug a new car in every night to keep the battery charged! Other than this issue...it has been a good vehicle so far.
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2024 Ford Escape for sale near you
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Ford quality has decreased significantly
Neecee, 09/10/2023
updated 01/05/2024
2023 Ford Escape Platinum 4dr SUV (2.5L 4cyl gas/electric hybrid EVT)
35 of 46 people found this review helpful
Purchased a 2023 Escape Plug-in Hybrid in June and it’s been at the dealership for service more than it has been in my possession. There are rattling noises in the cabin, the FordPass App is not reliable (not accurate and extremely buggy) and the car feels like it was poorly manufactured. I am extremely disappointed in Ford. I owned a Ford vehicle since 2011 and it was a great vehicle until the interior water pump started leaking which caused me to purchase this 2023 Escape PHEV. This new vehicle is too new to have so many problems even if they are ‘only’ technical. I am looking into the Lemon Law and will be purchasing a different make of vehicle. Ford has lost a long time customer.
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Horrible engine and trnasmission
Michael S., 08/23/2023
2023 Ford Escape 4dr SUV AWD (1.5L 3cyl Turbo 8A)
17 of 22 people found this review helpful
The interior is fine but it is impossible to drive this engine smoothly. I don’t know if it is the transmission or the engine but it not possible to drive it smoothly. Even made my some sick from the jerky ride. I wold stay away from this car.
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Surprisingly efficient and functional
Steph, 12/05/2024
2024 Ford Escape Plug-In Hybrid 4dr SUV (2.5L 4cyl gas/electric plug-in hybrid EVT)
4 of 4 people found this review helpful
We bought our Escape PHEV in June 24 and by November we already had nearly 20,000 km of trouble free driving. In the summer, we got up to 65 km of electric driving on one charge. At -2C, that range drops to 35 km - a bit disappointing but apparently other PHEV have similar drop. About 75% of our driving is on rural highways. Fuel consumption is in the 5 to 6 liter/100 km at 90-110 km an hour. On higher speed highways, we typically get more like 7 liter/100 km at 120 km/hour. That is about 30 to 40% less than our previous similarly-sized SUV. We like the comfy ride, the easy to use display, the various automated driving assistance systems (once you understand them, you appreciate them), the smooth regen braking, the imperceptible transmission, and how quiet the vehicle is under most conditions. Also like the functionalities of the Ford App. Our favorite - you can set a departure time and pre-heat the car. There are a few things that we dislike - the slow charging speed at 240V and the fact that pre-heating the car works well when plugged on a 240V circuit but is barely noticeable on 120V. It is also hard to understand why rear seats are not heated. Overall, with the Federal Gov rebate for PHEV, a Ford discount and a dealer discount, we think we got exceptional value for our money.
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