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Used 2017 Ford Escape Consumer Reviews

3.5 out of 5 stars
198 reviews

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5 out of 5 stars

2017 Escape Titanium AWD 2.0 Rocks!

Fred Flintstone, 04/02/2017
2017 Ford Escape Titanium 4dr SUV AWD (1.5L 4cyl Turbo 6A)
10 of 12 people found this review helpful

Try to use a buying service like Costco or True Car or X-Plan. With rebates this vehicle gets cheaper than a comparable CRV. I love the stellar performance of 2.0 engine with quick acceleration. Great braking too. I'm not looking for 34 mpg, so I turn off the start-stop feature and get 21 mpg. That's fine for me. I've been driving this Escape for over a month now with zero problems or complaints. My favorite feature is Sync 3, along with Ford Pass, and Apple Play. I'm afraid some people may not understand all the technology that comes with this vehicle but it's awesome. Sync 3 reads my incoming texts to me plus I can easily respond by voice. Remote start either through key fob or phone app. Plenty of storage, if I'd needed more I would have bought an Edge. I love the back up camera and cross traffic alerts. Blind spot warning is great too. My last car was from 2007, so this was a major tech upgrade. All around it's fun to drive and easy to get used to all these features. Love the Sony 350 watt premium sound with subwoofer, no need for aftermarket upgrade. Memory seat means spouse and I can now easily share car with seat and mirror settings. OH, and the ambient lighting is really cool! Great job Ford!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Just a few changes.

Robert Reese, 11/02/2016
2017 Ford Escape Titanium 4dr SUV (1.5L 4cyl Turbo 6A)
7 of 8 people found this review helpful

I would prefer the Front defroster button and the AC button be switched. As a driver I keep hitting the defrost button and finally realize its on the other side. Also the Manuqal stinks. It took me a long time to get Apps syncing with my iPhone. I just wish I could load more Apps as I prefer Waze over Maps for Navigation. Otherwise, I love the car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Another Ford Fail.

Jimmy, 05/22/2017
updated 11/22/2017
2017 Ford Escape S 4dr SUV (2.5L 4cyl 6A)
28 of 37 people found this review helpful

This vehicle should be classified as a small van. Handles like one too! I have 300 miles on mine and it's been in the shop 3'xs. I've had an ongoing throttle body issue and the power window switch has been replaced. The quality of the vehicle is very poor. Interior plastic is cheap, carpet is flimsy, and the body dents very easily. Finally after 6 attempts the vehicle was a casualty of the Lemon law.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Modify your driving style, or you may end up dead!

Rob and Kim, 02/25/2017
2017 Ford Escape SE 4dr SUV AWD (1.5L 4cyl Turbo 6A)
25 of 33 people found this review helpful

I experienced an almost fatal incident with the Autostop. I was deciding whether to make a left turn across the path of a large truck that had just turned the corner 300 Ft away. The truck was lumbering along, so I made the decision to pull out across its path. Apparently, the truck hit its peak Torque at that time and suddenly sped up, just as I pulled out! At this moment, the engine had decided to shut itself off! I pressed the gas and nothing happened! Not knowing WHAT to do, I pressed it to the floor, the engine started up and rolled slowly into the path of the oncoming truck!!! I was like a deer in headlights! I kept the gas buried in the floor, by some miracle, the engine finally revved into Turbo range. ALL 4 WHEELS started spinning and it suddenly slingshot me across the skinny 2 lane road. I almost lost control and ended up in the ditch. Fortunately, the road was dry and the AWD and steering were responsive, allowing me to hop into the correct lane, within a hair's breath of disaster! Not what you want to happen the first week in your new vehicle. I STRONLGY advise against engaging the Auto-Off feature unless you will either glean tremendous savings in gas OR modify your driving style to emulate driving a Yugo. Otherwise, you may end up more than disappointed, you may end up Dead. -*-*-*-* Escape Pros (Feb 2017) When the turbo hits it's stride, there is an amazing thrust of power. But it is slingshot-like. Ride and handling are great. Leather wrap Steering wheel has a nice feel even in the SE trim level. Reliability. Hope I'm not disappointed. My opinion is that, based on the little I know about engine friction, the auto-stop feature must be putting a huge strain on the engine at every restart. Has a 6 speed automatic instead of a frustrating CVT. Our shopping options were severly limited due to this requirement. Bonus, No keyless ignition on the SE. Most first level upgrades delete the ignition key. Bonus, Knobs located on the radio instead of somewhere else. Escape complaints I hit my head (at 6ft1) getting in and out, due to the dramatically raked windshield. It looks great, but is it practical? The seats need more side bolster to really hug you and make you feel safe. I much prefer the 2008 Mazda3 seats in my other vehicle. Tiny, TINY back seat. I'll have to double check if the CX-5 was this cramped. (I had to trim the back seat runner down to about 5 inches where it meets the console. ) The fan speed control uses a cumbersome layout of 2 buttons on opposite sides of the control panel. Had to check the owners manual to find the control. Dealer gave us the WRONG code for the keypad entry. Spent a half hour there while their computer connected to the car, wifi, internet and Ford MoCo just to pop up the correct code. Shift paddles require both hands in an awkward and uncomfortable position on the steering wheel, and the delay makes them useless even when they happen to decide to work. Much prefer Mazda sport shift. I got Cold Weather Pkg - NO heated steering wheel !!!???? That's an upgrade?? WTFrak?? Too many Sharp edges - door outer edge. Door hand grip inside, almost cut my hand! Engine often runs at 1000RPM around 40MPH and you feel the engine gagging, far below it's torque range. Why?? I personally believe that this actually HURTS gas mileage but I don't have data to back that up. Not a good feeling, causes needless vibration. NannyKey seems crazy to me. But I don't have kids. They SHOULD call it NANNY-key, not MyKey so it's purpose is more obvious. I prefer volume controls on left side of steering wheel...Escape has them on the right. Many more buttons for cruise cotrol than necessary. Gas filler on Passenger side. This should ALWAYS be on Driver side in left-hand-drive countries, IMHO. The trip computer keeps showing me 18.3 avg MPG with engine-stop ENGAGED! My CX-9 with a big V6 gets BETTER mileage around town. I cannot imagine it could get much worse with the engine not shutting off. I think there must be a point of diminishing returns with this feature. All this said, would I buy it again? With the deep discount I negotiated.......YES! If they gave you the same price vs. another brand, I would seriously consider the other brand, especially if you can live with a CVT and keyless ignition. I share this vehicle with seniors, who are even less accommodating to change than I am! I think that the perfect vehicle in this class would be an Escape with a V6 and slightly more back-seat leg room.

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5 out of 5 stars

Let me give a more balanced review

Scott S., 06/15/2017
2017 Ford Escape SE 4dr SUV AWD (1.5L 4cyl Turbo 6A)
12 of 15 people found this review helpful

For those who complain about acceleration or fuel tank size, I'd ask did you do any test drives or research before you purchased your vehicle? I have a basic SE model - cold weather package and AWD. For what it is, it's a very good value. This was for my daughter but I've spent a fair amount of time driving it. My other car is an Infiniti Q50 AWD Hybrid (awesome car BTW). I know what to expect from both cars. With that said, let's talk about the Escape. It's true the MPG on this will probably not equal what you can get from Honda or Mazda. I also know that with this turbo you don't have to mash the accelerator to get up and go - and if you do mash the pedal you are going to see pretty poor fuel economy. But I've been able to drive around town, get up to speed and drive perfectly normal and get rated or slightly better than rated MPG by watching how you drive. You can see instantaneous MPG on the instrument dash. The Escape has a firm, tight ride. I had a 2013 Fusion and I'd compare it to that although they are different platforms. A quick test drive will tell you if it's right for you or not. To me, it's very responsive. I like it. The interior is well done but I'd prefer a touch screen to the variety of buttons - but again I'm not going to complain as I realize that's what I bought! Ford incentives made this a no-brainer for me. I was able to buy it for less money than a used CRV/CX5/Rogue - all those were 2016s with 20,000+ miles on them. Only the CX-5 had a nicer interior with a touch screen but my daughter didn't like the ride (even though many say the Escape and CX-5 are comparable ride-wise). We have the basic Sync 3 system (no touchscreen) but it's very responsive and phone integration is very good. My 2013 Fusion had the older Sync and frankly that's why I didn't lease another (Sync 3 was not out yet). I've had quite a few Fords in my life and for the most part have had good luck with them. Time will tell. But don't count out the Escape. (but get an SE or Titanium trim if possible)!

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Value
5 out of 5 stars
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