Used 2010 Ford Escape Consumer Reviews
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Hero to Zero
Felicia, 03/20/2018
updated 05/18/2020
2010 Ford Escape XLT 4dr SUV (2.5L 4cyl 6A)
32 of 36 people found this review helpful
UPDATE: AC is broken AGAIN! I keep getting it fixed and it keeps going out. I bought my 2010 Escape brand new. Loved the interior space, the way the rear seats fold total flat with no gaps between the fold when seats are down against the front seats. The controls and gadgets are aesthetically pleasing and well thought out. It's been so much fun driving it and done countless moves with it and we're always impressed with how much it can store. However, in 2014, we started having issues that are not everyday maintenance. I have since replaced the entire air conditioning system because of the filter bag inside the AC dryer burst causing a total clog of parts. No recall and when I spoke with Ford, they said that they would have to run a full diagnostic on it to know what the problem is. I had done my research and knew what the problem was. They informed me that they couldn't just check what I thought was wrong and would charge me to start from square one until they discovered the problem. I took it to a small mechanic who upon checking the suspected issue, found total clogs. I was right, imagine that. After that, my brake pedal went "soft" AKA FAILED while driving. Sometimes it worked well and other times I could stomp on the pedal with little to no stopping. Took some researching and we replaced the brake pads, rotors and master cylinder. Now I'm dealing with "Power Steering Assist Fault." My power steering is gone and the wheel is locked up. My car is currently un-driveable. When I called the actual Ford company, they told me that my care doesn't qualify for the recall 14S05 "Steering Torque Sensor." They suggested that I take it into my local dealership, pay for the full diagnostics and repair, keep my receipts and pray that my VIN eventually falls under a recall. I can't afford to throw money at Ford so they can apply the KISS method when I know what's wrong. So we're going to the small town mechanic and hopefully they can fix it. I don't believe in Ford, the company, the product, or the people who are supposedly there to stand behind the product. I try to support American made but then they have customer service that is obviously foreign and difficult to understand. My family believed in Ford for decades and has even worked for them but I will NEVER waste my money on their product again!
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Help Please
nmcrae, 12/15/2010
2010 Ford Escape XLT 4dr SUV (2.5L 4cyl 6A)
14 of 16 people found this review helpful
After 6000 miles I say this is a very good vehicle. Good visibility, easy driving, satisfactory fuel economy. Just one aggravating problem: too little heat from the floor vent. In this northern climate, good heating is important; upper vents work fine, feet are blocks of ice.
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Run Away!
mel1898, 04/20/2013
2010 Ford Escape Limited 4dr SUV AWD (2.5L 4cyl 6A)
42 of 52 people found this review helpful
When I turned on the AC for the first time this year it made a loud grinding noise for a few seconds, then never cooled. Took it in to the dealership to check and for regular 45,000 mile maintenance. Dealer called and gave the following description of the problem ..."in the AC dryer there is a filter bag with "little blue balls" of dessicant. It seems that it is a very common problem that these filter bags burst and flood the entire AC system with the balls (aka "debris") which causes all the parts to fail and or clog. Many of the parts can't be effectively flushed so the have to be replaced." The cost to replace the entire AC system (all valves, tubes, hoses, evaporator, compressor, condens
wish i never bought one :(
usedtobeford, 04/09/2014
2010 Ford Escape XLT 4dr SUV (2.5L 4cyl 6A)
20 of 24 people found this review helpful
purchased new in 2010. Brake issues at 40,000 km cost me $1000. Had to replace hatch latch as door wouldnt open $420. Now have hard shifts, clunking underneath. Brakes shot again. Dealer wants to replace lower control arms as well, says cant advise if transmission problems until control arms are changed. Grand total of $1600+ Tax. For real!? might have to trade it in for a real car... guess I'm going to hyundai for a santa fe
Another Problem
jrgleason2003, 08/09/2011
2010 Ford Escape Limited 4dr SUV (2.5L 4cyl 6A)
5 of 5 people found this review helpful
So I posted earlier about the cylinder heads needing to be replaced. That took 2 full weeks. After that, I noticed my engine was leaking oil. I took it to the Ford dealership and said it was a cracked something or other. Again, they fixed it for free, so no problem there, but dang...how about some quality control? I am starting not to trust this vehicle. This will be my last Ford (or domestic for that matter). I wouldn't run from the car if given the opportunity, but definitely get it checked out by a mechanic before you purchase (I failed to do so and am seeing my mistake).