I bought my new, 2012 Fiat 500 Pop on 12/22/2011. Three days after purchase, I noticed an interior water leak and returned the car to the dealer. The dealer found that the cause of the leaks were, "body seams that were left open, unwelded and unpainted during manufacture." Got the car back after 23 days in the shop. That day, I noticed electrical problems and that the leak wasn't repaired. Returned it to the shop More open body seams were found around the windshield. I requested a replacement. Fiat agreed. The dealership acquired my replacement on 02/10/2012, but has yet to get it to me (03/01). My Fiat Case Manager is Kathy Nelson, but I have no way to contact her. I regret my purchase.
Our household has two 2012 Fiat 500 Pops, 20 serial numbers apart. Both vehicles have around 2000 miles on them. On one vehicle the oxygen sensor has failed. On the other vehicle the glove box is out of alignment. We bought these Fiats because they are cute, easy to get in and out of, easy to park, and had low initial purchase prices. Considering the standard features there wasn't another car in that size range that offered as much.
Love the car, but hate the quality - and depreciation. Purchased new for HS graduate in May 2012. Rear bumper reflector just dropped off randomly - covered under warranty. Shift knob top broke off - covered under warranty. Steering clunk - tightened but not replaced with correct new intermediate shaft under warranty - clunk is back, but now 2 thousand miles out of warranty. Arm rest broke - cushion fell off - fixed my self with gorilla glue. Sun roof does not work - and pealed paint on strip in front of sun roof ( for over 20 months ) - but out of warranty - as I had no access to car since daughter had it at college. I am deathly afraid the clutch will die per other reviews - we have 54000 miles on the car. I do my own oil and filter changes as dealership service shop is only open during week and my daughter only comes home on weekends. Having said all that - the car is fun to drive with great brakes and decent enough acceleration for a guy who grew up in a time when zero to 60 in 10 seconds was considered fast. I asked dealership to make me an offer for trade in to purchase a used car off the lot ( Korean or Japanese ) - and even they don't want the car. NO offer. Paid 21K for it and now worth less than 7 K I expect for trade in. The Bose stereo is awesome. Gas mileage driving highway is above 38 mpg at 75 mph, so decent - but bigger cars get that now days. Would I buy again - no - way - ... will I keep it - probably will take it over and keep as 3rd car. I'm 6 foot 2 and just barely stay under the (broken) sunroof - so I can live with it - driving position is strange, but I am used to it. I like the car - I hate the quality and/or lack of responsibility by Fiat / Chrysler for standing behind the product for the following issues - Steering rack clunk / Paint peeling / arm rest - can't comment on the Sun Roof other than I read it was glued in from the interior and there is no way I'm paying for that repair.
As I write this, my car currently has just over 52,000 miles on it and just recently came off of warranty. It's a 2012 Pop 500, which is now three years old. Last January, I got in it to go to work one morning, and could not get it into gear. This baffled me, as it was perfectly fine the day before. Turns out, I had to have it towed to the dealership and they claimed that a bearing wore out in the clutch kit and an entirely new clutch kit had to be installed. At that time, the car was two - I've NEVER heard of such a thing and was horrified! The service manager was vary vague in answering any questions. Fast forward to this Holiday weekend...my daughter and I were headed out for breakfast in honor of my Birthday, when suddenly, the 'new' clutch blows in the middle of a busy city street, leaving us stranded with people honking and waving their arms madly behind us. This time, the car was stuck in first gear, the clutch would not engage and I was in a panic. We finally managed to push it out of traffic to a safe spot to wait for the tow truck. The kicker this time is that my beloved dealership, where I bought the car and have had it faithfully serviced for three years is closing it's doors on Monday!!! This left me having my car towed 15 miles south to a huge dealership that I've never dealt with before, whose online reviews for service are nothing short of appalling. Let me recap by saying that I thought I selected my car very carefully. I have absolutely loved an adored it, even though I've replaced both headlights (they are not cheap!) and tail lights and more hubcaps than I can count by now. I can live with those petty annoyances, but what really concerns me is that I have 16 months left to pay on this car, and the THIRD clutch is being installed this week. For the record, I baby my car, and most certainly do not beat up on my clutch. In fact, I'm hoping how someone can explain how a bearing gets sheared off, resulting in a brand new kit being installed, then the clutch plate gives way in the brand new kit, 10 months later. Looks like I'll be trading in my car as soon as it's paid off! I lack the words to express how incredibly disappointed I am. The WHOLE reason I bought a brand new car was so that I did not have to deal with maintenance problems like this. VERY, VERY POORLY DONE, FIAT!
My first impression was to laugh at this car, it was tiny and looked 'different'. I never thought that I would Love driving it! The 6-speed Italian made tip-tronic automatic is a brilliant transmission! Shifts when you want it to & gives you a great power band. It's 101hp, so your not going to win any drag races... but you can throw this car into any corner, on ramp or off ramp almost at any speed and it will just go exactly where you point it! I was baffled by how amazing this car handled! In the sport mode, you will notice a difference in throttle response, shift points and steering feel. The Bose radio is amazing, the overall quality of the car is unparrelled in this price range!