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Used 2012 FIAT 500 Hatchback Consumer Reviews

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$7,990 - $16,990

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Cons
3.13 out of 5 stars

Open Body Seams During Manufacture

jchasp59, 03/01/2012
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
110 of 112 people found this review helpful

I bought my new, 2012 Fiat 500 Pop on 12/22/2011. Three days after purchase, I noticed an interior water leak and returned the car to the dealer. The dealer found that the cause of the leaks were, "body seams that were left open, unwelded and unpainted during manufacture." Got the car back after 23 days in the shop. That day, I noticed electrical problems and that the leak wasn't repaired. Returned it to the shop More open body seams were found around the windshield. I requested a replacement. Fiat agreed. The dealership acquired my replacement on 02/10/2012, but has yet to get it to me (03/01). My Fiat Case Manager is Kathy Nelson, but I have no way to contact her. I regret my purchase.

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2 out of 5 stars

Can't Wait To Get Rid Of It!

CG13, 08/04/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
31 of 31 people found this review helpful

I've had this car for three years and have put 20,000 miles on it. Bought it because it was adorable, inexpensive, and great for my city-street/low-speed commute (which is now a freeway commute). Here is my take on the car: The GOOD: Cute as heck. Verde Chiaro color still turns heads. Good little car for putting around town (grocery-getter) on city streets. Brakes are responsive. Storage space in the car is about what you expect - not a lot of room but with a little bit of tetris skills you can fit a lot. Decent gas mileage (I expected better for a car so small). The BAD: I fear for my life on the freeway - no joke - and I am a very good driver who has never had an accident. Blind spots galore! Acceleration is extremely unreliable - sometimes you give it gas and it reluctantly goes slowly, other times the engine revs but it sits there... So if you need to make an evasive maneuver that requires accelerating, hit the gas and hope for the best. Engine noise gives me a headache. Interior shows scratches easily. My tire pressure monitor sensor stopped working at 15k (I haven't the time during the week to have it taken care of since the dealer won't do anything other than oil changes on Saturdays). My boyfriend said it's like a beer can on wheels and worries about my safety every day. Must use 91 octane or better gas for best performance. Doesn't always start on the first turn (Fiat said this is normal for this engine - ???). I foolishly accepted a lease term longer than I wanted and am almost done but am seriously considering eating the penalties for turning it in early. Especially since it looks like it is prone to having more mechanical issues that I would be responsible for.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Clutch broke at 53,000km

Dragos Paraschivescu, 12/14/2015
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
46 of 47 people found this review helpful

Clutch broke at 53,000km, 4 months after the end of 3 year warranty. Cost of repair was CAD 1,800. Called Fiat Canada customer support, they did not want to reimburse.

Safety
2 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.25 out of 5 stars

Too many repairs - clutch failure not warrantied

pandacar, 04/09/2015
2012 FIAT 500 Sport 2dr Hatchback (1.4L 4cyl 5M)
59 of 61 people found this review helpful

I want to love this car, but one of the main reasons I bought it was for its affordability and I haven't even had it 2 years and I'm already paying 10% of the original cost in repairs! I bought it one year used with 11,000 miles on it. It's now 28,000 at miles and it's had problems with everything from cosmetic issues like peeling paint, to an air bag sensor failure, to a very serious no-warning clutch failure (which was not covered under warranty after 15,000 miles). The clutch replacement at a FIAT dealer has taken 10 days so far and is costing a small fortune. It's a fun car but just not holding up! I always drove a Subaru or Toyota before and I think it may be time to go back.

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3 out of 5 stars

I'm not sure if my story will have a happy ending

N.L., 11/29/2015
2012 FIAT 500 Pop 2dr Hatchback (1.4L 4cyl 5M)
72 of 75 people found this review helpful

As I write this, my car currently has just over 52,000 miles on it and just recently came off of warranty. It's a 2012 Pop 500, which is now three years old. Last January, I got in it to go to work one morning, and could not get it into gear. This baffled me, as it was perfectly fine the day before. Turns out, I had to have it towed to the dealership and they claimed that a bearing wore out in the clutch kit and an entirely new clutch kit had to be installed. At that time, the car was two - I've NEVER heard of such a thing and was horrified! The service manager was vary vague in answering any questions. Fast forward to this Holiday weekend...my daughter and I were headed out for breakfast in honor of my Birthday, when suddenly, the 'new' clutch blows in the middle of a busy city street, leaving us stranded with people honking and waving their arms madly behind us. This time, the car was stuck in first gear, the clutch would not engage and I was in a panic. We finally managed to push it out of traffic to a safe spot to wait for the tow truck. The kicker this time is that my beloved dealership, where I bought the car and have had it faithfully serviced for three years is closing it's doors on Monday!!! This left me having my car towed 15 miles south to a huge dealership that I've never dealt with before, whose online reviews for service are nothing short of appalling. Let me recap by saying that I thought I selected my car very carefully. I have absolutely loved an adored it, even though I've replaced both headlights (they are not cheap!) and tail lights and more hubcaps than I can count by now. I can live with those petty annoyances, but what really concerns me is that I have 16 months left to pay on this car, and the THIRD clutch is being installed this week. For the record, I baby my car, and most certainly do not beat up on my clutch. In fact, I'm hoping how someone can explain how a bearing gets sheared off, resulting in a brand new kit being installed, then the clutch plate gives way in the brand new kit, 10 months later. Looks like I'll be trading in my car as soon as it's paid off! I lack the words to express how incredibly disappointed I am. The WHOLE reason I bought a brand new car was so that I did not have to deal with maintenance problems like this. VERY, VERY POORLY DONE, FIAT!

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
5 out of 5 stars
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