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Used 2020 Dodge Journey Consumer Reviews

4.0 out of 5 stars
49 reviews

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We have a limited number of reviews for the 2020 Journey, so we've included reviews for other years of the Journey since its last redesign.

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Pros
Cons
2 out of 5 stars

Dont buy

Jaytozer, 07/27/2021
2019 Dodge Journey SE 4dr SUV (2.4L 4cyl 4A)
2 of 9 people found this review helpful

It was a nice car in the beginningBrand new off the assembly lineBut I just hit 62 thousand milesNow the warranty is up and everything is starting to go wrong

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Not a fan

Dallen Ormond, 11/24/2021
2020 Dodge Journey Crossroad 4dr SUV (2.4L 4cyl 4A)
1 of 4 people found this review helpful

I was given one as an insurance rental for a month. Because it is a rental it has the 4 cyl engine and base level equipment. Gas mileage is less than 20 mpg city, I feel like I’m going to be ran over attempting to merge into oncoming traffic, the engine shifts as hard as a 16 y.o. Driving a manual for the first time, and it looks like a minivan. Why was this vehicle even made?

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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2020 Dodge Journey for sale near you
3 of 27 listings
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1 out of 5 stars

WORST CAR I HAVE EVER HAD!

DenverMama, 03/07/2025
2019 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
0 of 0 people found this review helpful

I bought this car with low miles (48,000) and within less than a year it spent MONTHS in the dealer repair shop. I was the second owner, there were no issues when I bought it, mostly drove it on the highway, maintained it, frequent oil changes. I had to get an entirely new engine, and a new starter, the check engine light came on often, and then I had to have transmission work done, and oil housing replaced. After all of that, I thought I would be good to go, and I was wrong, leaking transmission fluid on the radiator, causing smoke, and the windshield wiper hoses kept disconnecting to wash both the front and back windshields. This car has been nothing but a problem. Every time I have taken it in to get repaired, auto techs tell me to get rid of it, that they have nothing but problems with this car, and they see people constantly coming in for repairs. As a mom, I do not feel safe driving this car and it is definitely not dependable.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Very nice Journey

Terry Vandermeer , 03/28/2025
2019 Dodge Journey GT 4dr SUV AWD (3.6L 6cyl 6A)
0 of 0 people found this review helpful

Very satisfied with this vehicle. Plenty of room, comfortable seating, good ride and great power. However milage not very good and several battery issues. I would definitely buy this car again.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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