Used 2014 Dodge Journey SUV Consumer Reviews
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DO NOT BUY A DODGE JOURNEY
**BE WARNED** My husband purchased a brand new 2014 Dodge Journey last year as a gift for me. It has turned out to be the biggest nightmare in our automobile purchasing history. The car always had a lag when stepping on the gas, but we were told that the reason was because it was a 4.0 and little power. We accepted that answer and, other then the lag, were happy with the car. When the car was approximately 4 months old the touch screen started going out and would turn black for a little under a minute before turning back on. We took it in and were told the diagnostic check found nothing wrong and there was nothing they could do since they could not tell where the problem was coming from. This started happening more and more often. Then, when the car was between 10 and 11 months old the speedometer went out of wack. The dial was reading correctly showing I was traveling at 65mph while the digital screen was showing I was traveling at 115mph. That night, on my ride home from work, the touch screen went out along with the lights. So, here I was, traveling on a dark highway by myself with no lights. I pulled over to the shoulder of the highway and turned the car off, waited a few minutes and turned it back on. When I turned it back on, it drove as normal and all the lights worked. I filled the tank with gas and continued my drive home. When I turned onto my street, my car began making a very loud knocking noise. When I stepped on the gas the noise grew louder. Luckily, I had picked up my 2 sons on the way home. My boys had to get out and push the car 3 blocks to my house since I was the only one could steer. The next morning, my husband towed the car to the dealership. The mechanics then told my husband that we had put the wrong gas in the car and destroyed the engine. My son had pumped the gas the night before and was certain he used unleaded. The attendant at the gas station was nice enough to pull the tape from the night we were there and my husband watched my son use the correct gas. When he went to the dealership to inform them he was told the mechanic said we used ethanol. My husband pointed out that all gas contains ethanol. The mechanic then stated that it SMELLED like 85% ethanol and that was what destroyed the engine. Smells like 85%? How can a regular human being smell a percentage in a liquid or gas? So, my husband asked if it had been tested. The answer was no. My car was in the shop for almost 3 weeks and I was given a rental car with no 3rd row. Mind you, we have 5 kids. For the time we were in the rental we were unable to go anywhere as a family because Dodge refused to give us a bigger rental. I've had my car back for 2 weeks now and the problems with the lights, the touch screen, and the speedometer have started again. We called corporate and were told the best they could do was 2 years of free oil changes. When we did not accept they asked us to take the car back into the dealership and they would make sure there was a rental with a 3rd row ready for us. On Saturday morning and after a 14 hour shift at work, my husband took the car in. Can anyone guess what happened next? He was told there were no rentals available. Not a single one. When he asked what would happen if the car stopped working during the weekend...he had shoulders shrugged at him and was told to call corporate. So, here we are. Stuck with this awful car because we were obviously sold a lemon and Dodge refuses to correct the situation. Please, DO NOT BUY A DODGE JOURNEY. Save yourself a whole lot of heartache and trouble. But, most importantly, don't buy a dodge journey for the safety of your family. #dontbuyadodge
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Stay Away
Have had this one now since new. 96,000 miles on it. its in the shop at least once a month at this point. Check engine light, dash shuts out often at random times, shifts like crap to the point of wondering if you hit something when it drops into lower gear. Started out as fine vehicle.... enough space with third row as others state... once i hit the 100,000 miles and drivetrain warranty is gone, so is the car. just this week picked up the car after receiving an engine overhaul due to all 4 Camshafts going out along with all lash adjusters in the engine. at least covered under warranty of drivetrain. so goodbye junker and on to another vehicle soon....
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- R/T 4dr SUVMSRP: $4,990167 mi away
- SXT 4dr SUVMSRP: $4,99970 mi away
- SXT 4dr SUVMSRP: $3,995170 mi away
Quirky
The cloth interior is adequate. If you can get leather it's worth it. Traction in wet weather is really bad with the stock sumitomo tires. Go to a better tire. Peel off the black plastic applique on the window pillows. It looks cheap. There is paint underneath. Buy the navigation radio with back up camera. it's worth it. The 3.6L is great. Battery problems and electrical issues you will have. I am tall and the drivers seat gives me room. CHANGE the headlights to LED because the stock halogens don't light up the road enough.
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Overall decent value but go for the v6
I bought this vehicle new in 2014. I bought the SE model because of the price and fuel mileage. The reliability has been great and the comfort is good. The only down sides are the fuel mileage is no better than the v6 and it's slightly under powered for a vehicle this size. Also when the 3rd row seat is up the cargo room is very small. Overall am happy with my journey. I would buy one again but would step up to the next package with the v6 and the upgraded systems.
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I love my journey!
Not sure why there are low ratings. I am a 5ft 1in female, with two children. The hight of the seats make it very easy to put the children in. The door open a full 90 degrees. I keep it as a five passager vehicle with the back row down. But love I can add two seats when needed. My car has the words, nav, heated stirring, heated seats, blue tooth, and so much more. There are four hidden compartments from stowing drinks under the floor by the middle row as a cooler, to under the front passager seat for confidential items you want out of site. All seats but the dricers fold flat for largw items .Like I said I'm in love! The only thing my car doesn't have that I'd like is an automatic life gate. Other than that I have no complaints. My husband fits more than comfortably in the back, he even love my vehicle.
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8 month review, 1st road trip to FL, update
V6 plenty of power front seats ok rear seats not suitable for older adults for long periods. Averaged 21.5 mpg doing between 75 and 90. Will focus on seat comfort with next vehicle, still very happy with purchase, just finding all the faults now. Vehicle just over 5 years old no problems so far and for the money we paid for a 2 year old vehicle I couldn't be more satisfied.
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Reliable family vehicle
We have had the car for 4 years and never had any problems. Engine is really underpowered but the car provides a comfortable and silent ride. Space for the kids and luggage. Entertainment system is OK for the price, same with materials. Dodge dealership is pretty bad, unfortunately this seams to be a common trend with car sellers.
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Worth every penny
This car saved my family's life. Its worth every penny. We ended up on 2 wheels and immediately went back on to 4 instead of flipping. Someone went to do a u-turn and did not look back to see if anyone was coming up on them. They turned out in front of us and we had to correct and quickly. We heard the skidding of our tires as the passenger side came up but nothing more than that thank goodness! I strongly believe our children and ourselves are ok thanks to our dodge journey!
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Good SUV for the Money
Have had an SE for 26 months. The Good: Great Storage options, nice interior, useful third row, Bluetooth controls. The OK: Fuel mileage ( after 16,000 miles my avg MPG is 23.5). The Bad: 4 cylinder is a little underpowered, no daytime running lights standard Update (9/2019). Have had the Journey for 5 years at 77000 miles. The good. No brake problems, alignment has been good. The bad: seven recalls for various things ( none of which affected operation. ReAr hatch won’t unlock. Mileage got slightly worse at 22. 8
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Ok...
Things I don't like: Performance is weak. Interior is full of cheap, shiny black plastic. It's not badly designed on the inside, it's just you can tell they cut corners on the materials. Seat belts look like something from the 80s - weirdly thin and insubstantial. Odd noise coming from the engine compartment on cold start at 32k miles. Truly horrible visibility from the inside with blind spots a-plenty. Things I like: Individualistic exterior design (love it or loathe it, it's different). The seats are comfortable. Some neat storage solutions for all your family's stuff. The seven seat feature is awesome in car of this size and price range, making this car good value.
Horrible, horrible, horrible!!!!
The absolute worst car I have ever owned. Major engine repairs starting at less than 50,000 miles. The dealership attempted to repair the vehicle 10+ times for 2 major problems with no long term success, and when we attempted to lemon law the vehicle Chrysler denied there was anything wrong. After 3 years of ownership the rear main seal was replaced 3 times, and still leaking when traded in, had lifter/cam issues 4 times and the car still made a horrible ticking noise (the dealership insisted it was normal). At 100,000 miles fuel injectors and spark plugs were replaced. At trade in 104,000 miles the transmission had began to have issues as well. This is a horrible vehicle, and Chrysler doesn't value customer service and make things right!
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Awesome
Great car for big family
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6 cylinder is the only way to make it last
We are second owner of car. It has over 100,00 miles and not too many issues. We paid 14k at the time with 24k miles. Love the heated steering wheel for winter driving. More room than the Chrysler pacific we had. Great driving in the winter time. We just put in new struts. Updated per email. Still like the car. But now that grandkids are getting older. The third row seats are hard to get into and out. But still good car and great value. Also great awd in Minnesota winters. Third update by email account. Still running good. Has over 190,000 miles. Replaced the alternator. Blue tooth doesn’t work now. But just bought a cheap device to plug in for the phone to work. Now I hear they aren’t making this model anymore. Shame.
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Stay Away! Hunk of Junk! Hated this vehicle.
Make sure it was not a Rental first! Less than 3 years old and already total brake system failure. Back seat structural failure cost $1700 to replace from Dodge. Transmission jerky between gears. Generally just a terrible vehicle. UNSAFE! Headlights fool you by coming on independent of the control setting when entering the car. Then turning off when started. You'll end up driving out of a well lit parking lot at night with headlights off.
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Run away and don't look back
Transmission is known to fail like clockwork after 4-5 years, electrical malfunctions, tires are crap, transmission can't handle V6 and gets stuck around 3-4 gear if you have to pull out fast. Power windows have a mind of their own, high beams turn on by themselves and have to pull over to shut the vehicle off and on a few times to turn them off, NO room in 3rd row even for car seats, radiator and coolant hoses and pumps failed at the 4-5 year mark and total cost was over $5000, fob fails or the journey doesn't recognize it most times, alarm system goes off by itself.
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Clunks!!
It CLUNKS when shifting into gears. Dealership says it is normal, it is just air in the lines. Has anyone else heard this? Not very happy at all with this vehicle. Ready to trade it in on a Toyota.
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battery behind left front wheel!
great car other than battery location. you can jump start from top ,but to change battery remove left front wheel and inner fender. crap engineering
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Don't Even try
I been owning thid truck for about 7 months ando I already spent 5k un repairs . They ac went out ando I haf yo replace they whole ac system. Plus my battery went out and my car won't start . I can't wait to trade in
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Don’t buy
My transmission went out at 75,000 miles and then out at 79,000 miles!!!!
2014 DODGE JOURNEY / DODGES SUV SECRET
We bought this car after trying to buy the Jeep Cherokee when it 1 st came out. no 1 would deal on the jeep. After doing some reserch i found out the journey was available in awd. we paid less then the jeep and got a bigger better vehichle. I would get 29 mpg on the highway and 20-24 in the city. No complaints i wish they still made it.
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absolute junk
my 2014 Dodge Journey recently started misfiring randomly so far the dealership as well as Mufflerman have not been able to figure out what is causing it.
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Uncomfortable
I regret buying this vehicle. It’s not comfortable to travel in for long distances, and not worth what’s owed on it. I can honestly say I can’t wait to get into a more comfortable SUV that’s easier on the price.
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