Used 2021 Chrysler Pacifica Minivan Consumer Reviews
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So many repairs!
Jennifer, 03/02/2022
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
17 of 17 people found this review helpful
I tried to fight FCA and get a new minivan because this one has had nothing but problems and glitchy software at the first few hundred miles but no luck! They are promising some magical software update that I’ve been waiting on for now 6 months and the crickets are still chirping, nothing! I’ve had this car in the shop 7 times now. Trunk failed to close (recall), uconnect problems, AC control problems, back up camera stopped working (I’m now staring at a blue screen), steering wheel lights/controls stopped working, radio controls stop working at times, and much more. How this car wasn’t classified as a lemon, I don’t know. But I will continue to document and fight FCA because this vehicle should never have made it to the shelves. I go out of the way to tell all my mom friends not to purchase this Minivan, especially since they want to be [non-permissible content removed] and not refund me. They need to do the right thing and refund the lemons! Yes, it’s covered under warranty, but is it HIGHLY inconvenient to continually bring it to the shop and trade our car seats…also yes. It makes me so furious that I have to deal with this while my husband is deployed, nothing but added stress. Zero stars if I could. I would love the van if it worked.
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Dog rated A+!
PacificaDog, 03/27/2022
2021 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
17 of 19 people found this review helpful
We have a 2018 FWD Pacifica and a 2021 AWD Pacfica. Love them both. Perfect for our two large dogs and their kennels. Bought 2021 after three years of excellent service from the '18 which had two episodes of warranty work, both successfully resolved. Decided to avoid hybrid model. Too many problems with those and Chrysler dealers still don't have enough technicians to service them. Moreover, the Hybrids don't have Sto 'n Go (and neither does the Pinnacle trim). Great road trip vehicles with comfortable quiet ride, adaptive cruise control, and decent power to navigate over the Rockies. The 2018 gets 30-31 mpg highway; 2021 gets 28-29, but it has AWD system. Subtract 7-8 mpg for city driving, but you can manage it with skillful starts and stops. Engine stop/start works fine (it can be deactivated each time you startup), but need to keep eye on charge of batteries, especially the smaller auxiliary one that can deplete the main battery, so it’s a good idea to have and use a battery tender if your Pacifica hasn't been driven for a while. Failing batteries is a common problem with many new cars these days, and when they get low they can throw all sorts of weird codes. AWD models sit about an inch higher. I do oil changes on both of our Pacificas. Oil filter is on top of engine, and I use one of those vacuum oil extractors that removes old oil through the dipstick, so no need to crawl under. The 2018 does not use any oil between changes, so I expect the same from '21. The best ownership experience goes to those who invest the time to read the owner's manual. Some complained about harsh transmission shifts, but I broke in both vehicles by driving them sensibly (slow starts and gradual stops) in the first 200 miles for the transmissions to "adapt." These are technically complicated machines than can be expensive to repair after the manufacturer's warranty expires, so I also have genuine Chrysler extended warranties for each one. Pros: Sto n' Go, comfortable and quiet, lots of great standard features, decent highway gas mileage, easy maintenance schedule. Cons: Can't manually navigate through gears on transmission, front 12-volt receptacle is on floor of center console down by feet (which is ok in my case because I use it for the dash cam, but others may find it irritating).
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2021 Chrysler Pacifica for sale near you
Showing 3 of 101 listings
- Touring L Passenger MinivanMSRP: $28,9812 mi away
- Limited Passenger MinivanMSRP: $34,80038 mi away
- Hybrid Touring L Plug-In Hybrid Passenger MinivanMSRP: $20,99024 mi away
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Stow and go seats sell this vehicle!
Newfie Mom, 04/19/2021
2021 Chrysler Pacifica Touring L 4dr Minivan AWD (3.6L 6cyl 9A)
21 of 24 people found this review helpful
We have very large dogs. We need lots of open floor space, easy entry, easy maintenance interior. We drove everything that could fold flat or nearly flat the 2nd and 3rd row seats. The Himalayan climb Into some of the vehicles when the seats are down is not reasonable or practical. Other vehicles leave big gaps when the seats are down.. The new power forward 2nd row seats that tilt are also not particularly useful to us. We really wanted all the technology and leather seats for the front with a clean, comfortable rear area with ceiling air. The Pacifica was the most logical choice. It handles well, is a comfortable ride, has every technology feature we would have gotten in a Volvo, Toyota, Benz or GMC and at a fraction of the price. The real rubber is going to hit the road when we see how the quality is over time. We keep our vehicles for up to 10 years. I have no doubt the resale won't hold up as well as some of our other vehicles based on what I saw for used pacifica's but I didn't pay as much up front either. We looked seriously at everything from the GMC Tahoe, Benz GLS, Volvo 90, Toyota 4Runner, Sequoia, Sienna and Highlander and Honda Odyssey. Stow and go seats are the number 1 selling feature. Floor lays low and flat with seats stowed. 3rd row can stay up and you still have a trunk. Tons of space. Leather heated power seats and steering wheel. Giant power moonroof. If it runs and the electronics hold up you can't beat it. Oh and 28 MPG. Fingers crossed it is the gem it should be. I might actually be able to survive the minivan stigma.
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Great Multipurpose Vehicle
Jared, 05/08/2021
2021 Chrysler Pacifica Limited 4dr Minivan AWD (3.6L 6cyl 9A)
7 of 8 people found this review helpful
This vehicle has been great so far. It is very quiet inside the vehicle and is very smooth. There is plenty of storage space, especially with all the seats stowed. The new, large screen for Uconnect and all the available services (Apple CarPlay, Navigation, SiriusXM, etc) is easy to read and easily accessed. The 360 degree Surround View Camera provides great situational awareness. Overall, I have been very happy with the Chrysler Pacifica so far.
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Great Family Vehicle
KibbyP, 01/22/2021
2021 Chrysler Pacifica Touring 4dr Minivan (3.6L 6cyl 9A)
12 of 15 people found this review helpful
For the price, you get a lot with this vehicle, from the stow and go seats that gives more cargo space when needed, to cool safety features like blind spot monitor, park assist, lane departure, to name a few. This is the ride to buy. And now it comes with all-wheel drive, what's not to love.
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