Skip to main content

Used 2019 Chevrolet Silverado 1500 Crew Cab Consumer Reviews

3.5 out of 5 stars
53 reviews
2...

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
1 out of 5 stars

Huge Disappointment ! 12th Chevy/Gmc Truck owner

RJL, 04/06/2020
updated 04/10/2023
2019 Chevrolet Silverado 1500 LTZ 4dr Crew Cab 6.6 ft. SB (5.3L 8cyl 8A)
12 of 13 people found this review helpful

Bought this truck in April 2019 to use in my construction business, spoiled myself with my last brand new truck before I retire in about 5 years. LT All Star Edition with 5.3 8 spd Trans. Sticker almost 50K with Convenience package #1. Truck drove beautifully when new, great acceleration and fuel economy. At about 4 k miles started noticing a noise inside the cab that increased with mph. Noise was faint at first but grew in intensity with time. Sounds like a siren in the background at speeds above 30 mph. I took it in for 1 st oil change and several recalls in January 2020, I also mentioned this noise. Service writer asked me if it sounded like a rotational whirling noise? I replied that is an excellent way to describe it! After over a week to get the oil change and recall work complete, dealer calls and says truck is ready! I asked what was causing the whirling noise and was told they could not replicate it so I should drive it until it gets worse so maybe they could hear it. Dealer claimed that they have never had a new 2019 body style truck with this problem even though they suggested the description of the sound ! I went to the dealer and got a service manager to take a ride with me, he stopped the test drive before we got out of the parking lot to exit down the street. He heard it immediately! They have had this truck since 1/11/20 and have replaced the center portion of the rear end and at least 1 axle bearing, not fixed. Now they have ordered rear brake rotors thinking that is the cause, time will tell. The service dept never calls with progress updates, so I drive down there every few weeks to meet with them to get updates on the repair progress. Today is 4/6/20, 86 days in the shop with no idea when or if it can be fixed. I was finally given a loaner truck on 2/5/2020. 4/3/2020 dealer wants the truck back even though my truck is still not fixed! A few other severely irritating issues. I own a 15 and 17 Express Vans that costs substantially less that came with 120 v dash mounted electrical outlet and Satellite Radio in an LS type trim level. My 09 Silverado 2500 LT came with factory integrated Brake controller and Satellite Radio as standard. This almost 50K truck came with neither, talked to salesman about adding both during test drive and was told easy things to add. Turns out it is impossible to add because the wiring harness and computers are specific to each trim level and to get these options the truck had to be built with convenience package #2. Update 10/2020. Dealer replaced brake rotors and pads on rear axle. Did not fix the noise. Engineers told the Dealer to swap left and right axles to see if noise relocated with the axles swapped. The noise did move with the axle. Dealer ordered a new axle and assorted other parts and installed them. The truck drives quietly once again. Process took over 3 months to correct the issue. Gm and the dealer worked on the truck intermittently during that time frame. Truck sat in the back lot for over a week, more than once while GM took their sweat time deciding what parts to through at it next. No concern for my loss of use time or the inconvenience of not having the truck necessary to operate my business. If dealers had a dynamometer or found a local shop who had one to use, this noise could have been diagnosed and repaired within a week or two. Service departments do not even contemplate the use of it. When I suggested the use of it, they thought I was crazy. We had a Dyno in high school auto shop in the 70's, very helpful to advanced students building engines and diagnosing a multitude of different issues. Citrus law was invoked in early summer, repurchase was agreed to in September. Gm has 90 days to issues payment and retrieve the truck. As of today, 10/8/20, still waiting without the ability to use the truck. Still no urgency to allow my business to get back to normal. As an essential business, putting in long hours, extremely inconvenient without the normal use of the truck. Worst customer support I have ever had as a very loyal GM business customer since 1980. Update 4/2021. Gm was supposed to finish up paperwork within 90 days after we settled on a repurchase price in 9/2020. Gm did not comply with the 90 day deadline, no penalty in California Lemon Law to force them. On 12/31/20, GM stated deal will be done within 30 to 45 days. On March 4, 2021 , Service manager called to tell me he had my repurchase paperwork and I can bring the truck back to finalize the buyback. I was told that the truck must be washed and clean inside and out, before he could accept it. I told him I would arrive between 5 -6 pm that same day. I arrived at 5:20pm, I was told he was in a meeting and I will have to wait. After waiting 30 minutes, he inspected the truck and accepted the truck. Even on the last day, NO concern for my time ! He said I should buy a 2021 1500, no more issues now. Next day news said 19, 20, 21 all need new 8sp tranny's, No sale !!

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
Report Abuse

4 out of 5 stars

So far so good

Chevy all the way, 11/03/2019
2019 Chevrolet Silverado 1500 LT 4dr Crew Cab 4WD 5.8 ft. SB (2.7L 4cyl Turbo 8A)
6 of 6 people found this review helpful

After nearly 17 years with my 03 Tahoe which im still using. I didn't bother looking at the other full size trucks being a brand loyalist to Chevy. I finally pulled the trigger on the new 19 Silverado with the 5.3L 8 SP transmission . I've had the truck for a month now and really enjoy it. I read some negative comments about the transmission, ride quality and dated interior but coming from a dinosaur this truck looks and drives great! I do notice the slight jerkiness when coming to a slow stop and its a bit weird but im getting use to it. Time will tell how it holds up.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse
1 out of 5 stars

Bad transmission Dealer won't fix

Gregory Congdon , 10/27/2021
2019 Chevrolet Silverado 1500 Custom Trail Boss 4dr Crew Cab 4WD 6.6 ft. SB (4.3L 6cyl 6A)
5 of 5 people found this review helpful

Going on my 5th visit. Transmission slips bad, especially at lower speeds. Lurches than slams into gear. Stay away from gm

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse
Advertisement
Also Consider
Build Your 2024 Silverado 1500
At a Glance:
  • 10 Colors
  • 1 Trim
  • 5 Packages
  • $36,800starting MSRP
Build & PriceChevrolet.com
*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges. Dealer sets the final price.

4 out of 5 stars

Had 2014 now 2019

Tdogg, 04/21/2019
2019 Chevrolet Silverado 1500 Custom 4dr Crew Cab 4WD 6.6 ft. SB (4.3L 6cyl 6A)
15 of 19 people found this review helpful

LT Z71 2014 vs LT Z71 2019 crew cabs. This truck has been updated in every area. It sits as high and level as my ‘14 with a Rough Country leveling kit. They get more out of the engine with the new transmission. The crew cab cabin is noticeably longer now. Big upgrade.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Properly engineered, Modern, and Efficient

Karl Y, 05/20/2019
2019 Chevrolet Silverado 1500 RST 4dr Crew Cab 4WD 5.8 ft. SB (2.7L 4cyl Turbo 8A)
38 of 51 people found this review helpful

I had a 2019 Ram 1500 for 6 months before I traded it for a new 2019 Silverado RST Z71. The interior might not be as pretty, but I'm not making multiple trips to the dealer every month for electrical glitches and engine problems. My RST is averaging 23 to 24 MPG highway where the 2019 Ram was only averaging 18 MPG. I found out later that the Ram is using an very outdated engine that's very inefficient. My RST's 5.3 liter V8 is just as fast as the Ram was while getting better fuel economy. The 8 speeds in both feel about the same once the truck is warmed up. Very happy with it. The handling is excellent and cornering confidence is fantastic. Much better than older GM trucks I've driven (owned F-150s most of my life). The ride is firmer than the Ram but that's mainly because the Silverado has a more traditional and proven leaf spring rear suspension. The chassis is very tight and stable over rough surfaces. Probably one of the tightest 1/2-ton trucks I've driven to date. The RST interior is well laid out, the buttons are laid out in a logical way, and NO MORE MINIVAN SHIFT KNOB. Just a column shifter like a real truck. The MyLink system works 100 times better than the Ram's glitchy uConnect system which was one of the major problems I had with the 2019 Ram. I also appreciate the MyLink system's basic menus and design. No busy backgrounds that make the screen way too busy. The Uconnect display background almost looked like a cheesy early 2000's Winamp skin with the cowhide leather background. Even the gauge cluster was busy and borderline cheesy. At the time I thought it looked great but as time went on I grew tired of it very fast. The truck has a 1900 lb payload rating which is a lot for a crew cab short box. The Ram's suspension felt overloaded with just over 1000 lbs in the back. I also love having over a dozen tie down points between the standard ones and the movable tie-downs I added later. The bedliner is very well done and I love the bumper steps. Looking back at it, I bought the Ram because it felt like a big car but between the terrible reliability and a lack of features and capabilities that make a truck a useful truck, the Silverado wins this time. I think the problem with the professional reviewers that love the Ram and hate the F-150 and Silverado, they're testing the trucks as cars, which the Ram excels at. They don't know what makes a truck good or bad, they just like that the Ram is like a big truck shaped car. Glad I got rid of the car and finally got a real truck.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2...
Items per page:
5