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Used 2020 Cadillac XT5 SUV Consumer Reviews

4.2 out of 5 stars
27 reviews

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3 out of 5 stars

Prefer my SRX

Vic, 07/04/2024
2020 Cadillac XT5 Sport 4dr SUV AWD (3.6L 6cyl 9A)
5 of 5 people found this review helpful

I just recently bought a 2020 Cadillac xt5 premium luxury. Say the least I am very disappointed when I compare it to my 2010 SRX. To me they put unnecessary add-ons in the car and took away luxury. I don't think many young people by Cadillacs. I prefer more simplistic over too much technology. I find the car to be more sporty than I do luxury...very disappointed!!! I wished I had test driven some other models before choosing this Cadillac.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
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3 out of 5 stars

Two test rides, too much road noise.

Juannito, 07/16/2020
2020 Cadillac XT5 Sport 4dr SUV AWD (3.6L 6cyl 9A)
29 of 37 people found this review helpful

I have to say that I really liked the styling both inside and out. The comfort and convenience were acceptable. I still find it hard to get used to not having a multi-disk CD player to enjoy when on the road. I cant believe that they use the "new tech" excuse for no longer offering a CD player as an option, But not offer a "Dash Camera" as standard which would be considered "New Tech". The road noise was the primary reason I did not buy a new XT-5. I tried all verities of pavement but still the noise was there. I thought that a door, window, or tailgate was opened or ajar; Very disappointed! Its not a mystery why customers are moving to foreign vehicle brands. The prices keep going up, but the quality seems to be going down of late. I was told that a "trailer towing package" is no longer an option as well. If the Cadillac brand is the best that GM can offer then I'm looking elsewhere.

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5 out of 5 stars

better than expected

Joe Driver, 08/21/2024
2020 Cadillac XT5 Sport 4dr SUV AWD (3.6L 6cyl 9A)
4 of 4 people found this review helpful

I've owned many premium cars and suv's...mostly foreign, but this Caddy over time has really grown on me. I thought of trading it last year...but now I don't think so because I look forward to driving it. Comfort, V6power, Reliability, Style, and Value. Thinking of trading a new Volvo in for another Caddy.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Nice interior and exterior, but that is all !

Cadillac XT5 Platinum, 06/07/2021
updated 12/19/2022
2020 Cadillac XT5 Luxury 4dr SUV (2.0L 4cyl Turbo 9A)
14 of 20 people found this review helpful

I bought a Cadillac XT5 PLATINUM. I expected luxury and convenience. I got the luxury, but the comfort is zero! Seats like a stone. Soft is terribly stupid. I can't see the average fuel consumption just instantaneous or 39l to 100miles. And "Magnetic Ride" my 2011 VW TOUAREG driving much better. So if you want comfort buy Mercedes-Benz or Volvo, but not a Cadillac. Because the Cadillac has got luxury, zero comfort.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Cadillac XT-5

Chester Cosby, 11/29/2023
2020 Cadillac XT5 Sport 4dr SUV AWD (3.6L 6cyl 9A)
2 of 2 people found this review helpful

One of the nicest one's I have owned. Handles, rides and drives outstanding, peppy and yet great gas mileage for an SUV.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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