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Used 2020 Cadillac Escalade ESV Consumer Reviews

3.2 out of 5 stars
32 reviews

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We have a limited number of reviews for the 2020 Escalade ESV, so we've included reviews for other years of the Escalade ESV since its last redesign.

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Pros
Cons
3 out of 5 stars

Defective products not covered?!*

dgroenew, 08/13/2018
2016 Cadillac Escalade ESV Premium 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 4 people found this review helpful

We have owned our 2016 Caddi Escalade ESV for about 8 months. It was used w/less than 20k miles on it and still has less than 30k miles. Within the short time frame we've owned it, the info/CUE screen/system blanked out several times, had to take in twice and seems to be fixed now but? When it goes out, of course so does your air. More importantly however the brake pads (on the front end) are defective. Not just worn/general use issues, but pretty much disintegrating and need to be replaced. Since this is considered a 'maintenance' issue, it is not covered under warranty. So a 2 year old vehicle w/less than 30k miles and paying for new brake pads OOP. Other issues like shifting when taking off or stepping on it to get going after slowing down are regular occurrences. The ride itself is noticeably better than the 2017 Tahoe we had before and so far the rest of the bells and whistles are functioning nicely. Just wish Cadillac would stand by it's product better.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

The best Luxury SUV on the market

patrick, 10/19/2020
2019 Cadillac Escalade ESV Platinum 4dr SUV (6.2L 8cyl 10A)
3 of 4 people found this review helpful

We have owned Infinity QX 80-too small and horrible long haul driver. Owned Mercedes GL but again too small for a family. The 2019 Escalade ESV is our 4th and will not be our last. Despite the critics, it is an extremely smooth ride, very comfortable for our family of 6 and all our luggage. Platinum is worth the money. We get 21-23 mpg on highway fully loaded! It handles very well and is easy to park. It looks like a Luxury car. No other luxury SUV demonstrates Luxury like an Escalade!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2020 Cadillac Escalade ESV for sale near you
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5 out of 5 stars

the best car out

Patricia, 10/22/2018
2019 Cadillac Escalade ESV Platinum 4dr SUV 4WD (6.2L 8cyl 10A)
2 of 3 people found this review helpful

This is an awesome vehicle. It is safe and easy to handle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

what am suv

amir aqeel, 08/09/2016
2016 Cadillac Escalade ESV Premium 4dr SUV (6.2L 8cyl 8A)
3 of 8 people found this review helpful

For a big size family, a perfect suv. I traded infiniti qx56.. because I don't like car based platform on suv . I am happy with look, comfort, MPG, and over all value.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Rented one for crossing America twice.

Evander, 02/29/2016
updated 08/29/2016
2016 Cadillac Escalade ESV Standard 4dr SUV (6.2L 8cyl 8A)
3 of 8 people found this review helpful

This doesn't handle like your old Escalde. It handles mountain curves like never before. The well-sorted suspension and commanding view out make the vehicle seem to shrink when pressed hard. The magnetic shocks do a remarkable job of calming all but the worst rhythmic undulations. Fast, quiet, and comfortable. What more could you want out of a Cadillac?

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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