Used 2018 Cadillac Escalade ESV Consumer Reviews
Used Escalade ESV for sale
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We have a limited number of reviews for the 2018 Escalade ESV, so we've included reviews for other years of the Escalade ESV since its last redesign.
love it but confused
James, 01/13/2019
2016 Cadillac Escalade ESV Premium 4dr SUV (6.2L 8cyl 8A)
10 of 12 people found this review helpful
Before buying the Escalade take it out for a test drive for a day or two! We traded in our 2018 Traverse and bought our 2016 Escalade used. We thought we needed something bigger because we have four girls and one of them is one and a half year old. Needed luggage room so we purchased it. A week later we heard a ticking sound in the engine so we went back to the dealer and they told us that it was normal and they went ahead and change the oil and we didn't hear it anymore. The next morning my wife called me on her way to work and she that said she hears the ticking noise again and I told her well just keep driving it will probably go away. The next day the ticking noise gotten louder to a clunking noise. We took it back to the dealership then they told us that we needed a new engine and it's covered under warranty. We were shocked because the vehicle had ouly 38,000 miles on it. They went ahead and fixed it and replace the engine and they also went ahead and fix the recall that it had. Drove it for a couple weeks and had more power than it had before and then transmission started slipping it seems like. Brought it back they said that it's normal the computer is probably trying to interact with the new engine. We took it again for the 2nd time for the transmission and they cannot find anything. Sometime it will jump back or skip! To make a long story start I went ahead and bought a Mercedes GLC for my wife so she can go to work with and yes we still have the Escalade but it's sits because I travel for work so it really doesn't drive that often unless I'm home. That was the biggest investment we ever made in our life and we are trying to figure out what to do with it. Its is a beautiful truck don't get me wrong that's why I am so upset it's a shame!! 😠Cadillac need to get their stuff together and treat their customers right and build a good quality vehicle.
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2016 ESV JUNK! now transm problem
James Hilbrant, 12/19/2018
updated 12/21/2020
2016 Cadillac Escalade ESV Luxury 4dr SUV 4WD (6.2L 8cyl 8A)
5 of 6 people found this review helpful
Here is my update on the second 2016 ESV. The one that replaced the first lemon, the second is still a lemon pile of junk. At just over 40K in miles highway at that, the transmission gave up the ghost. In shop now to replace and guess what the 2019 loaner is the same pile. You can hear the transmission starting to whine at 2800 miles. If you need to spend your money, go with something else non GM. You want to just spend money?? then hide it in savings or a cd until something else comes along. This POS is the biggest waste of my money ever in my life.
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$91,000.00 dollar boat anchor
Scott, 08/28/2019
2016 Cadillac Escalade ESV Platinum 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 3 people found this review helpful
Leased a brand new 2016 Escalade and fast realized that GM is 10 years behind the competition. The info system the Que might be the worst piece of tech ever put in a vehicle. The transmission starting piping out of gear after 20k miles and the engine idle feels as if the engine wants to stall out as it shakes the car. Service techs laugh and say welcome to the Escalade problems. For the money I would suggest any luxury car but the Cadillac brand.
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The Cadillac of Escalades.
kennedyjack2003, 12/20/2015
2015 Cadillac Escalade ESV 4dr SUV w/ Prod. End 10/14 (6.2L 8cyl 6A)
7 of 10 people found this review helpful
I love this thing! It is beautiful and fast! Its v8 is awesome!! However, the CUE system is awful. Sometimes it won't come on until a few streets down from our house. No radio, no climate control, the only thing that works is the speedometer. CUE IS BAD. The rest of the car is incredible. I LOVE IT. HIGHLY RECOMMEND IT!
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Defective products not covered?!*
dgroenew, 08/13/2018
2016 Cadillac Escalade ESV Premium 4dr SUV 4WD (6.2L 8cyl 8A)
3 of 4 people found this review helpful
We have owned our 2016 Caddi Escalade ESV for about 8 months. It was used w/less than 20k miles on it and still has less than 30k miles. Within the short time frame we've owned it, the info/CUE screen/system blanked out several times, had to take in twice and seems to be fixed now but? When it goes out, of course so does your air. More importantly however the brake pads (on the front end) are defective. Not just worn/general use issues, but pretty much disintegrating and need to be replaced. Since this is considered a 'maintenance' issue, it is not covered under warranty. So a 2 year old vehicle w/less than 30k miles and paying for new brake pads OOP. Other issues like shifting when taking off or stepping on it to get going after slowing down are regular occurrences. The ride itself is noticeably better than the 2017 Tahoe we had before and so far the rest of the bells and whistles are functioning nicely. Just wish Cadillac would stand by it's product better.
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