Used 2013 Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A) Consumer Reviews
Used ATS for sale
Issues with ATS Local GM service excellent
Kris, Wilkesboro, NC, 03/08/2017
updated 09/14/2020
Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
5 of 5 people found this review helpful
I have owned my 2013 Cadillac ATS less than two months, yet have had a couple of issues with the car. With that being said, I have never received better service than my local GM service department has shown me. The history of the car was a one owner (3 year lease) 32,000 miles. The day I purchased the car and drove it home I smelled burning oil. Noticed the next day there was oil on my garage floor. I took to a GM service center, and they found the positive crankcase vent tube broken, replaced broken parts and installed two valves, yet after this was done there was oil dripping onto my garage floor. Took to another GM service department closer to my home and they found oil leaking from the lower oil pan. They resealed the oil pan and fixed the oil issue. Two weeks later the car started shuttering when I accelerated between 25 to 40 miles per hour. Took to my local GM service center, diagnosed issue as a torque converter chatter. The service center replaced the torque converter. The technician found a coolant leak while this work was being done and replaced the hose leaking. All the work was covered under the existing bumper to bumper warranty. My local GM dealership was awesome. Their entire service department is a class act. They went above and beyond to fix the issues with my car. **Update 6 months later.... No other issues with the car. The work (repair and replacements) the local GM dealership completed on my car fixed all issues. It's a fun car to drive, I have lots of compliments on this car.
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ATS MAJOR PROBLEMS READ THIS !
kd1007, Palatine, IL, 02/08/2013
Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
19 of 28 people found this review helpful
If unresponsiveness in Cadillac's CUE infotainment system has been a personal point of frustration, relief is on the way: an update to smooth things over is being worked on. CUE Design Manager Jeff Massimilla told Wired Magazine that the firm's received feedback regarding responsiveness, and they're working on "a modification that will be released sometime later this year." DONT BUY OR LEASE TILL ITS FIXED ! With the upgrade, the infotainment system will be more responsive and the touchscreen and capacitive buttons will provide haptic feedback more quickly. The Cadillac XTS and ATS are set to score the update, but there's still no exact date penciled in for the patch's arrival. DONT BUY OR LEASE TILL ITS FIXED ! Though vehicles could suck down the update with a built-in data connection, the software will need to be installed by a Cadillac dealership instead. Not a fan of having lost knobs and dials to a touchscreen in the first place? According to Cadillac VP of Marketing Don Butler, we'll see the likes of such analog controls complement the screen interface in the future. WHICH MEANS SOOOO MANY CUSTOMERS ARE COMPLAINING THEY ARE GOING TO PUT KNOBS FOR HEATING/AC AND RADIO BACK IN THE CAR IF THEY DONT NO BUYERS AND LOTS OF UNHAPPY NEW CUSTOMERS LIKE ME CANT WAIT FOR THEM TO FIX POOR RADIO RECEPTION BAD ANTENNA SYSTEM AND COME CLEAN ON THE TERRIBLE MPG PROBLEM ON TURBO ATS K.D.
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+ and - of the ATS
bullzeye, Miami, FL, 03/08/2013
Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
7 of 10 people found this review helpful
Fun car to drive, fast & great brakes. Clean ext design.Cue is nice but somewhat difficult & sometimes frustrating. They really forgot about leg room when designing back seats, Boo. Gas, Not really all that great 16.8mpg which is somewhat of a drag & that is driving calm, if u push it will be under 16 mpg's forsure I recommend 91 or even 93octane that ur best chance of having best MPG. My best has been 17.4 using 93 oct. Car tends to flutter when idle esp if 89 or lower octane gas. Overall like my car, yeah CUE update would be nice overall Good car.1st yr model always need tweeks Love my Bose speakers & the ride come on its a Caddy....and Pow is nice esp mid range no top end yet let u know.
Not as great as you might think
Greg Meyer, Redwood City, CA, 10/12/2017
Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
9 of 14 people found this review helpful
I have only 38k miles. My camshaft sensor went out in July of 2017, it took the shop two days to replace it and they never called me to say that they needed to keep my car another day. The techs at Putnam Cadillac don't like to talk to customers so they don't call them to inform them of pending repairs. A month after it was in the shop my Cue touch screen started dying and in two weeks was dead. I told them the Cue screen was dead when I dropped the car off yesterday. Today they finally called me after I called them for info. They said the Cue screen was dead, I said I knew that and had told them that yesterday. What's happening with it? The rep, Leo Yi, said he has the parts but he can't do anything until he speaks to his warranty administrator and she does not get in until tomorrow. Does that mean that every warranty job at Putnam Cadillac in Burlingame has to wait for this administrator to confirm the work can be done? Every job in the place must be backed up! The ATS is a fast car. The transmission is very slow to shift even in sport mode. The 3rd to 4th gear shift takes forever and often slips. This is common with most ATS's. It is Very small inside. If you are taller than 5'10", don't buy one. You will have a hard time getting into it. The very tiny trunk is only big enough for a gym bag or two. The CUE touchscreen system is terrible. Due to that particular issue, I cannot recommend this car. The touchscreen works sometimes and fails sometimes. You cannot turn on the A/C without the touchscreen. If you look at the Cadillac forums, you will see the frozen or dead Cue Touchscreen is a very very common problem. Why they are not recalling the cars is beyond me. Consumer Reports needs to look into it. It is nice looking car inside and out. Good paint. It handles well. But the poor touchscreen, poor dealer service, and getting in and out of the car without banging my head are reasons I would never own another.
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STUCK WITH A LEMON
rzuff77, Trabuco Canyon, CA, 04/07/2015
Cadillac ATS Standard 4dr Sedan (2.0L 4cyl Turbo 6A)
10 of 16 people found this review helpful
This car has been a lemon since about 5k miles and very disappointed with my purchase. Around 10k miles performance was awful 0-60 in about 15 seconds and I kept taking it back and finally they decided to replace the turbo at 15k miles. Still has the same problem but also shift rough and has a hesitation issue no one at the dealer can replicate. I currently own 5 GM vehicles but it maybe time to thin out my stable or at least dump GM. The dealership has been downright rude and awful and 800 Cadillac service is joke. Never calls you back and wastes your time.