Used 2020 Buick Encore SUV Consumer Reviews
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Encore GX Select Sport touring
Xin , 11/16/2023
2020 Buick Encore Sport Touring 4dr SUV (1.4L 4cyl Turbo 6A)
3 of 3 people found this review helpful
My first issue was with the brakes, they had me drive it that way for a year before Buick did a recall. My second issue was a purge pump issue, my third was a transmission chip/ solenoid 55 days in the shop, my fourth issue is the shifter. It's been in the shop for 70 days and counting this time. While it's been in the shop, I received a letter from Buick stating there may be another purge pump issue in my future. If it happens within 15 yrs. to 150,000 miles they will repair. But other than all those pesky repair issues, I really like the vehicle. It's easy to maneuver, it has enough room in the boot to fit all my stuff, I think it's a nice-looking car. When stuff isn't breaking down on it I enjoy it. Right now I am at 13k miles, it was brand new when I got it. I just need a nice little SUV to get me to my destination safely. This car is giving me GM PTSD. I guess the CEO's need to quit giving themselves big bonuses and raises and put more money into the parts they are putting on these cars. They are putting cheaper parts on the vehicles and then jacking up the costs. It's ridiculous to have this many issues with a car that is less than 3 yrs owned, gets maintenanced regularly, has approximately 13k. I am also up to my eyeballs in rental fees going on the third month and just received my first months rental fee. This could be financially devastating to some people. It's certainly an unexpected stress. The reason you purchase a new car is for reliability, so you don't have to stressed with repair issues. This one is definitely Lemon title worthy.
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Horrible
CCole, 12/11/2019
2020 Buick Encore Sport Touring 4dr SUV AWD (1.4L 4cyl Turbo 6A)
36 of 56 people found this review helpful
I had one as a dealer loaner while my car was getting repaired. In the 4 days I had the Encore, I drove over 500 miles and continually dreaded getting into it to drive it. Cramped seats and very little legroom for the driver and passenger, the engine was underpowered and the car felt exceptionally sluggish on the highway, at certain points, I did not feel confident changing lanes. The interior felt cheap and the seats were uncomfortable. Despite owning Buicks for years, this is not one that I would consider buying. I have a friend who just bought a Jeep Compass brand new and for the money, I would strongly recommend one of those instead of an Encore.
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Just not well thought out
RB123, 12/29/2019
2020 Buick Encore Essence 4dr SUV AWD (1.4L 4cyl Turbo 6A)
37 of 60 people found this review helpful
Finished a multi week rental and think I can sum this up as that song from Bob's Burgers: "Quarter A**ing". Buick seems to have just given up half way through designing this thing. In fact I'm having trouble trying to determine who this thing is designed for. Cargo hold is non existent, I basically had to fold down back seats when hauling luggage, large items, almost anything. Why does only the driver get an arm rest? Why is the center cargo hold so small and far away? Why is there no real storage for small things in the car? Why do the auto headlights wait until after dark to turn on? Why are the intelligent wipers unintelligent and never adjust or turn on? Why does auto climate control constantly fog up the windows? Why is there permanent two zone climate control with no sync? Why do the power seats power the bottom but not the tilt? Why do the vehicle settings not seem to set things like the heated seat when remote starting (but say they do)? Why is there rear vehicle detection but no other features like lane keep assist, pre coalition, etc? Why is that rear wiper so teeny tiny? Why is there navigation but only if I call and talk to an Onstar person? Who wants to talk to Onstar constantly!?! Why is center display features only accessible from the turn signal stick so that you have to take your hand off the wheel and fiddle with something complex that almost prevents your from using the steering wheel while driving? Why is the radio reception so very bad? It wouldn't pick up stations our ten year old car had no problem locking on to. Why is the gas tank so teeny tiny? It's just an odd non functional mix of features. I will say, it is very quiet on well paved roads. It does have nice bright headlights. It is oddly high riding (which can make it teetery at times) but gives you nice visibility. Acceleration isn't to bad if you really push it. I suspect premium might help this. Luckily CarPlay is available for the infotainment and navigation. It does have a nice cutsy rumble tumble look to it.
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Best Buick Encore
C.W. , 03/15/2022
2020 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
2 of 2 people found this review helpful
Just an excellent car to own& drive! Wonderful handling& just the right size for easy handling& everyday errands. Just an outstanding vehicle to drive!❤️🚗
Way above my Pay Grade!! Lol
Dallas , 06/01/2023
2020 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
2 of 2 people found this review helpful
This little hot rod replaced My Lincoln MKX AWD. One minute I had it.. Next stupid human trick moment it was on the hook. I was used to being surrounded by lotsa bells and whistle's in my Lincoln so when I set out to replace my transportation I saw a car on a dealers website and the second I saw the Buick Encore.. It was instantly Game Over. The style.. and curb appeal you might say blew me away. Nothing about it was show offish. It was just sexy and petite and self assuming. Perfect for simple people with simple needs. I'll never load a couch in it but it offers everything even an active family will ever need. Comfortable on every level and the best thing is the economics of operation were startling. And the Bells and Whistles in buying this car.. I bought even more than I lost! only loss.. Heated seats! All the creature comforts are there. True the cargo space is slightly smaller than most but how much room does a loaf of bread, milk and eggs need?! If you've heard thee expression.. Diamond in the rough.. My friend for mini money you have just put a Diamond in the driveway! I expect my encore will last me many years faithfully and this being my second Buick.. I promise you.. I'll be back.. GM.. This Buick Encore is the best of the rest. Thank You
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