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Used 2020 Buick Encore SUV Consumer Reviews

3.2 out of 5 stars
18 reviews

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Pros
Cons
1 out of 5 stars

Dissatisfied

Jerry , 03/14/2023
2020 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
11 of 12 people found this review helpful

We hit a deer 5 months ago it caused the seat belt to malfunction on the drivers side. GMC cannot get us a seat belt and has no clue when one will become available. In the meantime the dealership won't release the car because of the safety aspect. GMC gas taken no incentive to help us get on either. Been a customer if GMC for years but after this they lost our business.

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5 out of 5 stars

Excellent Car

Mark M, 05/20/2023
2020 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
4 of 4 people found this review helpful

I leased two 2020 Encore Preferred models—one for me, the other for my college-aged daughter. Sadly, she crashed hers within two years, rendering it a total loss. The accident was severe; she escaped with a fractured nose from the airbag deployment. That card has 21K miles and was flawless and never in the shop. I'm still driving mine, although the lease is almost up; I have 43K miles and an excellent vehicle with no issues. I loved the spunky engine; the mpg is in the high 30s and gives a surprisingly smooth ride. I have ZERO complaints about this car and would buy another one, except I'm now in the market for a pickup. These are genuinely great cars, and I highly recommend them.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

No. Just NO

Barb F, 08/12/2023
2020 Buick Encore Essence 4dr SUV AWD (1.4L 4cyl Turbo 6A)
6 of 7 people found this review helpful

I traded in my old CVR and purchased a Buick Encore. One week after I brought it home it started having problems - little things like the stereo cracking, and a little trouble accelerating. I thought maybe once I drove it awhile these little bugs would work themselves out. WRONG! It has been one thing after another with this car. The timing belt, the AC, the stereo, the rear camera, the alternator - they have all needed repairs. Please do yourself a favor and avoid Buick. I'd rather thumb a ride with a serial killer than buy another Buick.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Nice but unruly!

Crabbypappy, 11/15/2020
2020 Buick Encore 1SV 4dr SUV (1.4L 4cyl Turbo 6A)
9 of 12 people found this review helpful

Pretty, nice price(20k), nice colors, a bit of a noisy set of tires, steering is extremely sensitive at 65, view of instruments and road took a lot of seat and steering adjustments to get it right, steering wheel then blocked view of speedometer, all the niceties were offset by the not-so-niceties. I liked the seat height, but am not into the sub compact reality.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Not as cute as it looks

Lovy Swayne, 07/27/2020
2020 Buick Encore Preferred 4dr SUV (1.4L 4cyl Turbo 6A)
46 of 69 people found this review helpful

I had one of these as a rental when my car had to be repaired after an accident. I would see the encores souping down the road and thought they were so cute and possibly fun. So when the rental company offered me one I didn’t turn them down. The front seems kinda luxurious until you notice the interior at a close look is cheap plastic on the dash and doors. I loved the big touch screen and the features it came with. The front seats are narrow. I was packing my things in the back to go to work one day and sat in the back to sort them so they wouldn’t fall over. Well... sitting back there it’s cramped very cramped and I’m a little short person and felt claustrophobic back there, also the materials back there are even cheaper. I would hate to ride back there on a long trip. The trunk very tiny! So then I end up driving all day one of the days while I had it because I had to go see clients...it was so uncomfortable driving. This wasn’t worth the price they charge for them. Keep in mind I’m a short and little person and I gelt cramped. I was not impressed and was glad to get my car back. This thing is cheaply made and not as luxurious or fine as advertised.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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