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Used 2020 Buick Enclave Consumer Reviews

3.7 out of 5 stars
27 reviews

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5 out of 5 stars

Great decision

ChrisV, 08/28/2020
2020 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
6 of 6 people found this review helpful

I've had this 2020 Enclave Essence for over a week and the experience has been nothing but great so far. I replaced a 2016 Enclave and the improvement in this new version is noticeable. More comfortable ride, very spacious, way more technologically advanced, more gas efficient, more powerful engine. Basically there is nothing relevant I miss from the 2016. The finish and materials used in the interior are very nice and seem even better than some competitor's options I checked before deciding on getting another Enclave. It is too soon to speak about reliability, but I assume it is same or better than the 2016's which in my case was great since I did not have any issue for 4 years and almost 60K miles. If you want an attractive, spacious and comfortable 7-passenger ride, you should consider the Enclave.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Transmission failure after 6k miles

Miguel , 01/28/2021
2020 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
14 of 17 people found this review helpful

My brother bought a 2020 enclave with 5,000 miles on it. Don't know how that qualifies as new vehicle but he bought it as new. After driving it for a month, my brother and I when to Los Angeles to pick up some family members. on our way back the transmission failed!! Could not drive at all! Very dangerous situation to happen on the freeway!! We were very lucky that we didn't get hit. I truck barely missed us we pulled over to the right. It's been a week in the dealership and the only update is that it's waiting for transmission replacement. Also, my brother called GM for a buy back due the horrible experience his family had. And the lady was really rude and literally yelling at him. Was up with that? I only buy America made cars but after this, not anymore.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

It's always a comfortable ride.

Michelle Hattemer , 06/24/2020
2020 Buick Enclave Premium 4dr SUV AWD (3.6L 6cyl 9A)
10 of 12 people found this review helpful

This is my fourth Buick Enclave and i don't believe I will ever have any other model! I feel very safe while driving a Buick!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2020 Enclave

ibisno1, 07/08/2021
2020 Buick Enclave Essence 4dr SUV (3.6L 6cyl 9A)
7 of 8 people found this review helpful

My 2020 Buick Enclave now has 20,000 miles on it. It has been back to the selling dealer 3 times for oil changes only. I have not had any issues so far. I have not been real happy with the way the transmission (9 speed) shifts, but can live with it.

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1 out of 5 stars

Wish I hadn't

Tom, 01/26/2021
2020 Buick Enclave Preferred 4dr SUV (3.6L 6cyl 9A)
8 of 10 people found this review helpful

Garage door transmitters didn't work properly when brand new. Driver's electronic information system failed on 4th day. Going to dealer for second time next week and expect more repair visits before fixes are made.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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