Used X5 for sale
Charging System Failed after 5 years
Bal Samrai, 09/27/2022
updated 10/05/2023
2017 BMW X5 xDrive40e iPerformance 4dr SUV AWD (2.0L 4cyl Turbo gas/electric hybrid 8A)
8 of 9 people found this review helpful
I think BMW has terrible customer service. I bought a brand new x5 e40 hybrid. The charging system totally failed after 5 years as well as the air suspension. Very poor quality in my opinion. If a tesla charging system failed after 5 years there would be an uproar. They simply told me they can't do anything and charged me over $8000 to fix charging system and the air suspension which didn't even last the minimum 50000 miles. I would not have expected such a short dry answer from BMW. Even cheaper low end vehicles perform better than this. Terrible customer service.
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Love this car
Steve S, 11/22/2020
2017 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 8A)
6 of 7 people found this review helpful
Purchased a 2017 X5 x35d CPO. It has the cold weather package and upgraded seats. It is incredibly comfortable. Love the diesel torque and mileage. I get close to 30 mpg average. Great handling, although I prefer the old hydraulic steering. As to be expected, the summer run flats are terrible, but the suspension does mostly a good job absorbing the issue, except on poorly made concrete freeways (like the 23 and 118 in the valley, in CA). I am going to put on non-run flats when these wear out. I wish BMW would bring back the diesel in their new models. It's a fantastic engine. One issue is that the car is so air tight, you get a pressure buildup in the cabin. You have to crack the windows to relieve the pressure. Not sure why they designed the car that way. That's the only thing that would prevent me from keeping this car until the wheels fall off.
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Not reliable, too expensive to fix,
Farzana, 05/23/2023
2017 BMW X5 xDrive40e iPerformance 4dr SUV AWD (2.0L 4cyl Turbo gas/electric hybrid 8A)
8 of 10 people found this review helpful
After 5 years of driving this car, we started to have problems. First we noticed a suspension chassis problem. We took it to the dealer and they told us that there is a chassis malfunction and there is air fluid leakage and it would cost $2000 to fix it. We paid the money and got it fixed. About four months later we started to get the light saying there is chassis malfunction. We took the car to the dealer and they told us we needed to fix several things which would cost about $2000 and they said the problem is different and not covered by the last job warranty, we got those issues fixed and paid the money. A few months later again the car was sagging, and the chassis malfunction light was on again, we took the car to the dealer and they told us that it would cost us another $2200 to fix it . When we told them that it should be covered under one-year warranty, they told us that the problem is different every time and it’s not covered since it’s not the same problem even though every time the light said chassis malfunction. We are so tired that we are planning to sell our car and for sure we’re not buying a BMW. We bought this car for peace of mind but for last 1 year there is no peace of mind. We have paid over $6000 in the last nine months and there is no guarantee that the problem would not happen again. The only thing good you will notice is sweet talk by BMW dealers and free soda and snacks but it would cost you thousands of dollars.
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BEWARE...X5 Self destructs after bad fuel
Nancy, 11/26/2018
2017 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 8A)
54 of 78 people found this review helpful
I have had many BMW's and was a fan until my latest incident with my X5. I have a 2017 X5 35D with 25k miles, and loved this car until I purchased diesel at a local Shell station. A few miles up the highway, my car began to run rough and then went into limp mode. Luckily I was close to an exit and was able to get off the freeway. 2 hours later I was towed to a BMW dealership. I soon learned that my problem was bad fuel and I needed a whole new fuel system. I was quoted 13k and this would not be covered under warranty. I was advised to call my auto insurance since this should be covered under the comprehensive clause. My insurance carrier advised the dealership to run an engine compression test and they also found that I had a cracked piston and a scored cylinder wall. Needless to say my insurance company totaled the car. After more research I found that the Shell station sells 800-1200 gallons of fuel per day which means that approximately 35-40 other customers purchased diesel fuel that day with no other reports of bad fuel. This leads to a conclusion that the BMW diesel fuel filter system is not adequately designed to handle anything but perfect diesel fuel. Most diesel autos have a multi stage filtering system that would prevent contaminants from reaching the engine causing catastrophic failure. Even though my insurance company paid me FMV for a 1 year old vehicle I am still out 20k for the depreciation that was deducted from the value of the vehicle. To anyone considering a BMW diesel, I recommend you steer clear of any BMW with a diesel engine.
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Big D
Pnut Man!!~, 07/10/2020
updated 01/17/2023
2017 BMW X5 xDrive35d 4dr SUV AWD (3.0L 6cyl Turbodiesel 8A)
5 of 6 people found this review helpful
If you've never driven/owned a X5 xDrive 35d You've really missed out. Same power and ride but even at 78/80 mph you have a 650 mile range...or further.
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