Used 2015 BMW X5 SUV Consumer Reviews
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CRS X5 5.0
Excellent all around vehicle if your looking for utility and performance
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Buyer Beware of problematic Air Conditioner
I had to bring my car to the dealership twice for repair on the AC on 2015 BMW X5 with less than 10k miles. Essentially, this is the first summer using the AC on long highway distance at speed. Dealership had to contact BMW in order to come up with a modification to the (transistor???) as a solution, yet to be tested. My understanding is this does happen on other BMW models as well. Buyer be aware of this as we learned the hard way on a brand new $60K SUV with problematic AC.
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GOOD-BYE Traffic information (read to the end)
The sole issue driving the 1 star rating is that this model uses the 3G cell system to receive traffic information and the 3G system is going away in February 2022, a foreseeable change. BMW doesn't deem these older vehicles worth updating. Otherwise, I'd have given this vehicle 4 stars at 75k miles. After 60k of one-driver mixed city and highway miles in the northern Midwest, I have not had any mechanical failures! In fact, I am only now replacing my tires because the OEM rears have hit the wear bars. Not to say the car is without quirks and some questionable design choices, but these minor items are noticeable because all the major ones were addressed well. Now at 75k, I've had the rear air shocks and brake pad & rotors changed, there is some power steering noise, a tear in the driver's seat, and paint is peeling at a front corner. The thin sheet metal gauge is subject to minor dents.
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Smooth Quiet Ride
Beautiful car, great ride, although you do feel bumps to a degree. Not as plush a ride as Lexus or Lincoln. Car not made for short people who are 5'1", but I can work around it. Car is my husband's car, and fits him well. Hard for me to see over high dash on driver's side, hard to get out of car without bruising back of calves (but salesman showed me the trick on how short people can get out more easily), back of front seat cushion makes seat uncomfortable for short people, as the cushion pushes my back out. It hits the right place of the back on regular-height and tall people. If I sit on a pillow, the back of the front-seat cushion fits my back fine, but I shouldn't have to do this in an expensive car like this. Car handles beautifully, quiet inside, high-quality materials. Hard for me to see blind spot when I turn around due to my height. Biggest complaint is difficulty of using the features, changing a radio station, finding what you want on the screen. There are some buttons, but most features accessed by a mouse-type wheel on the console. Very dangerous to find what you want while you're driving. Mercedes is much more intuitive and easier to use. No current weather outside is displayed for the passenger - it only shows for the driver! This should be standard in all cars. Also, was told by salesman that the rear-view mirror would display the direction you're headed with an "N," "NE," etc., but it doesn't. Also, you cannot use Maximum A/C or Heat on the floor only. Being short, this is important to me, as the middle vents always blow in my face and eyes. However, happily and surprisingly, the BMW vents can be directed so it doesn't blow in my face, unlike the Mercedes. Storage space is adequate; nice, extra storage compartment under floor in very back if you do not use it for a spare tire, which you shouldn't need with the run-flat tires. Glove compartment is small for size of car - the manual takes up the whole glove compartment. My husband absolutely loves the car. It is fun to drive, even for short people! And I love how quiet it is inside.
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Great SUV
Very practical with very nice technology and performance. Fit and finish is very nice with high quality materials. Super cargo capacity. Spirited performance with the turbo! Front seats could be a bit more comfortable, but I did not pay for the upgraded seats. 98,000 trouble-free miles at this point.
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