Used 2019 Acura RDX Consumer Reviews
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One month in wish I could get my money back
I purchased the Acura RDX AWD Advanced Package after looking for a new vehicle for several months. I was driving a 2012 BMW X3 that I customer ordered and purchasing in the fall of 2011. I was cautious going from a V6 to an inline 4 turbo. That concern was not merited. I have no issues with power or performance of my new Acura. I actually really like the HUD and the blind spot monitors. The car is luxurious and drives great. So what's my problem? The infotainment. For 50k I should be able to play music without an issue. Initially thinking the problem was me and it was just a learning curve, my 22 and 19 yr old children said "mom its not you". The car has been at the dealer twice now for service, only 819 miles on the car. The screen goes blank, at times it freezes and wont play anything at all. Yesterday I selected my country playlist and the system played my disco playlist. If I get a text message or phone call while driving forget it, the entire system goes astray. They removed the CD player in this model so playing a CD is not an option I have to rely on a USB or my phone for my music. Dealer says nothing is wrong. When researching for a new vehicle I knew there were early issues with the infotainment but thought they had been resolved. Sounds silly but it is not. This is a lot of money for a new car and I drive my vehicles for a long time.
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Transmission failure!
Brand new RDX. Barely got it home and the transmission failed immediately and requires replacement. Beware of transmission in the 2019 RDX!!
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- SH-AWD 4dr SUVMSRP: $28,59091 mi away
- A-Spec 4dr SUVMSRP: $23,35488 mi away
- Technology Package 4dr SUVMSRP: $25,99091 mi away
Loved it and now I regret It
I have had my new RDX for 4 months. I have 5k miles on it. Gear shifting is spotty. Brakes scream. Suspension crunches and squeaks when you go over bumps. I’m driving a brand new car the rides and sounds like a 15y/o car. Dealership tells me Acura is aware of all these issues but head quarters won’t let them fix it till there is an official recall. They are not sure what is causing it yet. My screen freezes and fails all the time. To protect myself I started videoing all the noises and issues. Now they are taking me more seriously! This is my 3rd time at service and it’s really hard not to tell the couple in the show room to run! I loved this car and I’m truly disappointed by it. When everything is working it’s amazing, but that’s a rare occurrence. Sorry for typos I’m on my phone and I am truly aggravated that I am sitting her at the dealership yet again.
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Can we have our 2016 RDX back?
A real city driving (25 miles daily commute with 50% highway) showing a pathetic 18mpg! It is the same as my hubby's GX460 which is a V8! Engine is noisy even a mild pushing of gas pedal. My old 2016 RDX could easily do 22mpg even 28 mpg on highway! Why Acura all of a sudden going backward is beyond me, but if anyone out there has a low mileage 2018 V6 RDX I will trade mine with you!!!! Update( 2021). Traded away the 2019 RDX last year due to poor gas milege and horrible turbo noise. Engine block has leak (turbo wear and tear..) so car was sent to dealer before trading it away. Many of you can see that coming as you hardly find a new model (2019/2020) RDX on the road. Proves that i-4 turbo churning too much horse power is worse than a small V6. Got my extremely quiet Tesla Model Y, the new car is too fast that's the only "complain" I have to adjust myself to. Best of all, I am paying around $25 per month on electricity instead of $85 of gas on my gas guzzler 2019 RDX. Had I wait one year for the Model Y I would have saved $13K on the depreciation of the 2019 RDX.
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Disappointed in my 2019 RDX
I traded in my 2009 Acura TL 3.5L V6 Tech Pkg sedan for the 2019 RDX Advance. I loved almost everything about my TL including its acceleration, sound system, and ride. However, I wanted a vehicle that I could enter & exit without bending so low. All the reviewers on YouTube & in print seemed to have high praise for the new RDX, so I made the change after a couple test drives. I've had the vehicle only a couple of weeks and I'm already regretting my purchase. It is fun to drive, but I've had several issues. On my second day, Apple CarPlay wouldn't work. Then after pairing my iPhone X to the Bluetooth, my contacts were not available. So I hard reset my phone, reset the infotainment system to factory default and that seemed to fix the problem for the moment. After about 450 miles of mixed driving, I'm averaging about 17.5 mpg. You read it right - 17.5 mpg, and mostly in Comfort mode with no redlining. I'm going to conduct a highway only test soon, but I don't expect to get the advertised mpg. Yesterday, my monitor stopped working, as did the auto idle feature ( even though I don't particularly care for it, it should work!) Aside from features not working, I am disappointed in the turbo lag. It has almost caused an accident because I couldn't get out of the way of an oncoming car while turning at a traffic light. That's beyond inconvenient. Anyway, I will probably trade it next year for a more proven vehicle. Fortunately, this is the first time I have had this much trouble with a new vehicle, so I'm lucky, but I cannot recommend this with all its initial problems. UPDATE: After 4000+ more miles and seven months, I’m still regretting my choice. I took the car to the dealership because when the auto engine idle stop restarted the engine, it would release the electric brake hold, causing my car to move forward while at traffic stops. Fortunately I was able to manually brake before rear ending the car in front of me. Also, the auto engine idle stop engaged so often that it drained my battery within six months! Prior to purchasing the vehicle, I was assured that this feature would not affect battery life. So, the technician decided to kill two birds with one stone. He retuned/reset auto engine idle stop so that now it doesn’t engage at all! So that should save the new battery and eliminate the release of electronic brake hold since there is no engine restart now. While I don’t necessarily miss the idle feature, that’s how Acura achieved its EPA mileage ratings, which were already overstated. Now, I’ll get even less mileage per gallon. And, as many owners have commented, Apple CarPlay still only works intermittently. It’s mostly useless because it drops in the middle of apps. In fairness, I did get up to 27 MPG on a recent road trip, so I guess the highway gear ratios work well if in steady traffic. But as soon as I returned to mixed driving, the MPG returned significantly less than advertised. I’m pretty sure this will be my last Acura and that’s unfortunate because I really liked my 2009 TL. Had this new architecture worked well, and assuming it would be migrated to the MDX in 2020, I had thought about upgrading in a year or two. That plan is moot now. ONE YEAR LATER: I’ve owned the 2019 RDX for a year now and most of my original review still holds. The infotainment system is still problematic with Apple CarPlay only staying connected intermittently, and glitches in the nav system have the head up display (HUD) showing upcoming turns opposite those on the nav screen. The nav voice prompt often agrees with the HUD’s incorrect direction. Even with most recent firmware update, many problems still exist. The turbo lag/transmission lag on quick passing acceleration situations is still annoying. I often have to quickly downshift to prevent getting broadsided by an oncoming vehicle. I still love the ride and handling of the RDX. I call it my big sports car when in sport+ driving mode. The driver’s seat and leg room are very comfortable for a midsize SUV. The sound system is the best I’ve ever had in a car, and aside from the HUD losing its mind occasionally, I love that feature. As to whether I’ll buy another Acura, probably not. Acura does not seem interested in addressing these complaints by 2019 RDX owners. Whatever I purchase next will have a more reliable infotainment system in which Apple CarPlay works. UPDATE: March 2024 It’s been almost six years driving my 2019 Acura RDX, and most of my complaints have been addressed or worked out. Apple CarPlay now works flawlessly, as does the HUD. I still greatly enjoy driving the RDX and the combined mileage averages about 22 MPG - not bad. The driver assist features still leave a lot to be desired. Lane keeping assist notifies me of lane drift, but does very little to keep me centered in the lane like my wife’s Genesis GV80 does. Adaptable Cruise Control (ACC) works, but not well at slowing or stopping behind cars at traffic lights from 55 mph highway speed. I definitely have to manually break. Other systems work much better. I still miss power folding mirrors and power adjusting steering column features. And turbo lag is still a problem in instances where I need quick acceleration to avoid an accident or quickly move between lanes. Also, I’ve had my RDX towed to the dealer twice for the same problem. According to the dealer, a hose between the engine and turbo charger disconnected causing the car to loose power. The first repair lasted a year. The second repair is holding up so far. As far as buying another Acura, I don’t discount it if the highway assistance and safety features improve, and the turbo charger lag is improved. I’ll wait for the 2025 models to see how much improvement is made across the board before deciding.
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