Used 2019 Acura RDX Consumer Reviews
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Rough transmission transition when leaving
Looks like I’m not the only one who sensed rough transmission transition at low speed. I believe 2019 RDX has a serious transmission problem. I have a base model. The problem that I noticed is that when leaving my place in the morning with the temperature gauge stuck at the lowest position, the vehicle jerks when switching the gear to upper ones at low speed. As the temperature gauge bar appears as it’s warmed up, the abrupt transition of transmission becomes smoother. I tried warming up for 5 minutes before leaving and the problem was less severe. So this vehicle requires warming up as most of vehicles in 80s or 90s did. But remember you're buying a so-called luxury vehicle paying more than 40 grand in 2019. This is really hard to reproduce at dealer because by the time I arrive at dealer, the vehicle is already warmed up. People complained a lot about hard control of electronic system, but I don’t, it’s a matter of time to get used to it. Another issue is this 2019 RDX is gas greedy, usually I can get a little less than 23 mile/gallon but it requires 92 octane recommended. When I'm spending more money for high-end version and more gas with higher priced octane gas, at least I didn't expect rattling or jerking of rough transmission transition.
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Four Years and Going Strong!
I've had my RDX for almost four years now and it is still a dream SUV. The vehicle still drives incredibly well and I have come to rely upon its continued nimbleness. Wish all my vehicles aged this well!
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- SH-AWD 4dr SUV w/Advance PackageMSRP: $29,63418 mi away
- Advance Package 4dr SUVMSRP: $29,90049 mi away
- A-Spec 4dr SUVMSRP: $26,99847 mi away
Buyer's Remorse - Squeaks, Rattles, Glitchy!
Good Points - Awesome front seat comfort, stellar acceleration and handling. Bad Points - Interior is quiet, EXCEPT for ALL interior squeaks and rattles that mostly cannot be located or stopped (I've resorted to stuffing folded business cards in seams where noise may be coming from, rear hatch rattles incessantly). Transmission shifting at low speeds is unpredictable and RPMs stay at 3000-4000 before up-shifting killing city MPG, Apple Carplay crashes incessantly, app for remote start works about 70% of time keeps asking me to re-register. Accelerator lag is noticeable off the line every time (Acura - please test-drive a Honda as they do not have lag issues). Awful gas mileage - City MPG is 17, Interstate MPG is 24 on the best day. My 2017 Honda CRV gets 24 MPG city and 31 MPG on the Interstate and no 93 octane required! My 2018 V6 Honda Odyssey gets better MPG and transmission (reportedly same Honda sourced 10 gears) shifts much more smoothly and predictably. Acura Dealer in Elmhurst Illinois is unable or unwilling to address interior squeaks and rattles...... Looking to trade-in this MISTAKE and to go back to a Mazda CX-5 which I had previously - better value, more interior road noise but no accelerator lag, smooth transmission, no squeaks and rattles.
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Curb your expectations..
Okay, so this car is loaded with features... Keyless entry, Lane keep assist, collision mitigation, adaptive radar cruise control, backup camera, 10 speed dual clutch automatic transmission, auto engine start/stop, remote start (via phone app or optional 2 way remote), active noise cancelling, 16 speaker ELS surround sound, climate control, heated and cooled seats, all in a very affordable package. What is there not to like? Well, beginning with the fact that barely ANY of the aforementioned features actually work like one would expect, there's quite a bit... First, let's discuss it's "safety features". The RDX's collision mitigation system only beeps at you and charges the brakes, however it does NOT actually stop the car regardless of speed or distance setting. The lane keep assist only reliably works on straight roads with perfect lines, so if you're coming up on an off-ramp, pay attention as it wants to take you off the exit. In addition, LKAS is only available at speeds of 45mph or above, so if there's any sort of traffic that brings your speed below 45mph, it just shuts off. The backup camera could also be better - not sure if it's the location of the camera itself but it is very very subject to any rain drops laying on the lens and subsequently blocking it's view (which only rarely happened on my other cars). Next onto the rest of the "features" like the remote start. Yes, you can start the car remotely, however your climate control settings are disabled until you get in. To be clear, the RDX definitely WILL heat and cool the cabin, but at an alarmingly slow rate. It uses it's lowest heating or cooling settings (not your preset temps). As expected, the heated/cooled seats are off until you get in the car so there's no reprieve there either on hot/cold days. The AcuraLink app works about 70% of the time for me. During the other 30%, it's asking me to register my car (again and again) or it's not available. I've had no issues with the keyless entry so far, aside from the fact that you cannot roll the windows up from the keyfob like almost every other late model car. You CAN however roll them down with the keyfob, just not remotely roll them back up?? The 10 speed transmission is next up on the quirky list. Since it's paired to a turbo v-tec 4, you will run into the occasion where the car shifts just as the torque band kicks in leading to an uncomfortable jerky ride... In comfort mode, the car really should skip every other gear... The active noise cancellation is also another oddity. It's hard to tell if it's actually working because it's just not that quiet compared to say a Q5, Lexus NX-RX, or even a Ford Edge. Engine note aside, the car does little to shield you from the road noise. The ELS sound system is actually quite good, but the lack of insulation in the car, noticeably hinders it's performance. A little resonance control in the door panels would have gone a long way. The infotainment center is next on my critique list. I'm not going to pass judgement on the ergonomics as I knew the shortcomings prior to purchase, however the lack of detailed control over the vehicle's many functions is almost disturbing to me. Just as with the Acura Link app, most of the functions of the infotainment system are relegated to either ON or OFF with little customization. So why buy this car? My opinion - buy it for it's SH-AWD which is amazing. Buy this car for it's strong engine and "expected" Honda reliability. Buy the car for it's roomy interior. Buy this car for it's looks. Whatever the reasoning may be, buying this car for the tech features should be last on the list. In that regard, there are much better offerings on the market today. Yes most of the competition out there would charge more, but I would much rather pay for something that works instead of something that doesn't. This car is the epitome of smoke and mirrors. By cramming a seemingly huge amount of features into an affordable package, the new RDX appears to be a steal. In reality, half of the features/options function as what one would expect but most buyers probably won't even notice. At least not until they have owned or test driven one of the competitor's vehicles..
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Acura coporate admits they can't fix the problem
Have 2019. The computer screen stays on when the car is shut off causing the battery to die. Was told disconnect the battery and this should fix the problem. Fixed the problem for a week. The same thing happens again. If you are reading this, I warn you stay far away from the RDX.