Used 2019 Acura RDX Consumer Reviews
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Almost hit a home run, but instead flied out
Miwuk kid, 07/01/2019
updated 01/06/2021
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
This is our 6th Acura. We have had the 1st and 2nd generation RDX’s, 2012 and 2015 versions. We also are currently driving a 2016 MDX. The new RDX is by far the best one (of the past RDX’s) from a design and look perspective. We had a 2015 Audi Q5 and the RDX compares nicely to the Audi in fit and finish, but the 2018 Audi Q5 which I’ve been in is a much smoother car. My driving experience is pretty good as long as I don’t use Apple Car Play. The ride is smooth and comfortable. I do notice some transmission hiccups as the car warms up and ascends a small hill. I don’t notice any other problems once the car is warmed up. I have owned the car for 8 months and have had many problems with the technology. After purchasing the car, we were driving home from the dealership (120 miles away) and the audio system shut down and there was no sound the rest of the way home. That happened at least 3 more times. One day I came home and the screen would not turn off. After 30 minutes I called the dealership and they wanted me to drive it in. Another 120 miles, get a loaner and return the next day, that is 8 hours of driving and almost 500 miles. I decided to disconnect the battery and that fixed the problem and it never happened again. There were a lot of problems here and there with the entertainment system but almost all got fixed with the last update. However, the Acura software engineers really messed up the Apple Car Play interface. I had a Honda CRV with CarPlay for 18 months and have driven a Kia Soul for 2 weeks and had virtually no problems with them. In the RDX it fails every time I am in the car and using it. It will start distorting the sound and then shuts down. It takes around 5 minutes for it come back. I switch over to Bluetooth and use it to listen to navigation and music. But when CarPlay resets it automatically turns off the Bluetooth and starts playing again which is a problem because if I am in the car long enough it will do it again. Which brings me to the real issue with the car. In the 8 months that I have driven the car I have only put 2,600 miles on it. My wife and I don’t want the aggravation of dealing with the weird problems with the audio. If we are going to town, we will drive the car, but any trip of more than 5 miles we will not drive it. We have no confidence in the car and Acura to fix it. It is a major issue with the car and there are numerous complaints about it on all the forums but it is beyond their capability to fix. I almost bought a BMW X3 and would have because the dealership is 4 miles from my house, but they wouldn’t sell the car for a fair price. I was hesitant about buying the RDX because it was a major departure from the previous versions. I did and now regret it. Since I bought my car the BMW dealership has had 2 almost brand new RDX’s on their lot because of them getting traded in. It makes we wonder when I will make it a 3rd one. After 15 months of ownership there have been no fixes to the problems. At the shop in Tennessee while getting the MDX fixed I was talking to the head of service about Acura fixing the problem and he said they were trying to fix it. I was alone, 2 other customers were trying to find out the same thing.
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90% buyers remorse
PhillipK, 07/06/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
Honestly, this vehicle runs very well, good power, good handling and good looks. I have had 3 Lexus vehicles in the past with almost total satisfaction. My one and only reason to move over to Acura is the SH-AWD which Lexus shamefully does not offer. The Acura technology is shameful, the designer should be fired. In my opinion he is as dumb as they get. I have used a GPS from the beginning of time and have never come across one that a destination could not be named. Who in there right mind could come up with something so stupid? Does Acura expect us to remember an address without a name? Words cannot explain the dumbness of that idiot designer. The unit has to be told at least 3 before it understands your destination and in most cases it fails so you have to input the address manually. The dumb unit also lacks memory, only 30 destinations can be stored. (Lexus 100 named locations)I think that the designer or designers for the infotainment system needs a job at McDonald's, he definitely lacks common sense. I would hope that in the near future that Acura looks elsewhere to redesign the software for the RDX. Did anyone do any R&D before releasing such inadequacy? In today's market most prestigious vehicles have puddle lights or rather approach lighting. where is yours Acura? Cabin lighting is also inadequate. Overhead cameras are becoming the norm, where is yours Acura? Why should the Canadian market get Folding outside mirrors and the USA, your largest consumer not have it. I have a 3 car garage and it take some skill to get this car in without hitting the mirrors. Mirrors cannot be even purchased as an option, I would pay whatever a reasonable cost would be for folding mirrors. What about cornering lights, was that given any thought? Even the low end Japanese cars offer reclining rear seats, Maybe I am in error, I should say well thought out vehicles like Hyundai Santa Fe offer all the bells and whistles. Hyundai gets a 4.8 customer rating comparison with RDX 3.5, Isn't that shameful. Acura is supposedly a high end Honda. The rest of the tech package like lane departure, accident mitigation, lane keep and so on are not aggressive as other vehicles that I have driven, which in my opinion is in adequate. Therefore I would conclude by saying that Acura is missing the boat on good technology, maybe they should take a closer look at Subaru (Excellent technology, Eyesight seems to work so much better and less prone to accident catastrophe) Again, I will admit that the Acura drives very well and has not exhibited any transmission, shut downs or Christmas tree dash boards as others have experienced. I was willing to rent a car for 3 months until the Subaru Outback with the 2.4 Turbo arrived. My vehicle is moving to the islands next year so a good AWD is important to me. I really hope that Acura is going to update the software on this vehicle. I will update my review as I pack on the miles, I did try to return the vehicle after one day of ownership, but Acura South Florida would not accept.
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Info/Entertainment System Not Ready for Rollout
KDixon, 10/13/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
Several issues with the Info/ Entertainment system Contact list takes 2-3 minutes to upload from phone, so I can't make a handsfree call right away. Other cars upload the Contacts once and retain it. Changing stations with a voice command takes 3-4 minutes. The command is immediately acknowledged, but it will continue playing the same station Can't change volume or station for 2-3 minutes after startup Navigation directions on Heads up display don't match main screen or voice directions. Heads up shows last turn, not next turn Dealer can't fix these issues, but states it's a common and known issue with no fix yet. I've had the car for 1 year Ride, comfort, and performance are all good
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Shame on Acura for their RDX
Faze 4 Orchestras, 10/08/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
The RDX is an unfit car having a computer screen glitch which causing the battery to do dead without a fix with no solution and no recourse. MBUSA waived lease payments until a problem they had on a new E-Class was resolved. Acura says "there is nothing we could do"
Disappointed
John , 05/21/2019
2019 Acura RDX Technology Package 4dr SUV (2.0L 4cyl Turbo 10A)
9 of 9 people found this review helpful
I traded in my leased 2016 RDX (which I absolutely loved) for the 2019 after seeing all the cool new features, especially the new Info system. I hate to say it but I have had nothing but problems since driving it off the lot back in March. The whole screen freezes on a regular basis...this has happened 3 times now...while I am driving. It's very distracting as its totally unexpected. I usually try to play with it trying to get it to work again...NOT SAFE...as I am not watching the road, The last time I took it to the dealer they showed me how to reset it by pulling the fuse out and plugging it back in. It's crazy that this is the solution for a $40,000 car. I tried contacting Acura and they said all I can do is keep bringing it in to the dealer until there is a recall...which isn't guaranteed. Really? The transmission sticks, it's not as smooth as my 2016 (I miss my V6), and the controls on my steering wheel sometimes work and sometimes doesn't. Unless Acura starts helping us with these issues, I don't see myself getting another one once this lease is up. I have been a Honda/Acura customer since 1999...and have nothing but great experiences until now. Truly disappointed. :(
Biggest vehicle purchase regret ever
Damion G, 02/07/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
26 of 29 people found this review helpful
I read all the car magazine reviews that the new RDX was an amazing new vehicle and a great value. Boy, are they wrong! This has been the biggest mistake I've made with a vehicle purchase. As soon as I got it home I washed the RDX by hand and realized there are numerous paint defects. Too many to list. Also the whole car has way too much orange peel in the paint. My local body shop looked at it and said there was something wrong when they sprayed it and he was surprised they let it out of the factory that way. 2nd issue, the audio system doesn't work. This is noted in almost every review. I didn't know that going in, or I wouldn't have bought it. 3rd, after a month and 1300 miles, the car breaks down. It had a Cylinder 1 misfire. They said one of the on board computers had a virus and crashed causing the engine to run rough. 4th, the mileage is horrible! My 2016 Tahoe could get this or better gas mileage. I am so pissed at Acura right now. The dealership I bought it from has been terrible. They are avoiding me now. They won't return calls or anything. I want to get rid of this thing so bad, I don't know what to do. Other dealerships have told me they don't want it. Trade offers are very low. Don't waste your money on the new RDX.
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A Perfect RX Repacement
Charlee Smith, 09/12/2018
updated 03/20/2020
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
37 of 42 people found this review helpful
For one month we have been owners of a RDX Advance (Performance Red/Parchment) and really couldn't be happier with our first Acura. For three years we have been looking for a replacement for my wife's 2006 Lexus RX 330. The options were narrowed down to the XC-60, QX50, RX and the RDX. The XC-60 was eliminated on price and the fact that not only is Volvo Chinese owned, but the vehicles currently in the US are made in China. The QX50 was eliminated on price and a dated interior with a very cheap sliding cover for the center storage area. We drove the RX and the RDX within the same hour. The RX didn't demonstrate one advantage over the RDX, and was over $8K more. The front end styling of the RX also didn't help it. We have yet to feel any situation in the RDX where we wished for more power. The new True Touchpad is unique, but it takes less than 15 minutes to adapt to it and is superior. I was able to program the primary home screen so that 98% of the functions my wife will use are available with one touch. The voice control for the navigation has been flawless so far. With part of the money we saved, our dealer added the 20" diamond-cut wheels to top off its good looks. My wife is hard to please, and one minor detail can kill a deal. She loves every feature of the RDX so far. Any complaint has been remedied with the options available for most functions. Its floating center console design provides more side leg room and storage than any of its competitors. With its top safety rating added to the fact that the RDX was designed in California and Ohio and is assembled in Ohio with 60% North American parts, we have no regrets. After over a year now, over the air updates have corrected minor flaws in the infotainment system and our RDX has never needed a trip back to an Acura dealer. It still looks good as new and has provided all the cargo capacity we have ever needed. We are very happy with our first Acura! We probably would have been just as happy with a new RX, but that would have cost us an additional $8K. Update March 2020: With the over the air updates, the infotainment system is much faster and has been working perfectly. The vehicle continues to operate without any glitches and has never required a trip back to our dealer.
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Not Ready for Prime Time
Pauli E, 06/24/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
20 of 22 people found this review helpful
If you are thinking of buying a 2019 RDX, do yourself a favor. Thoroughly familiarize yourself with the operation of the Infotainment system on YouTube or some other resource so that you can put it through its paces when you take a test drive. The infotainment system is bad, really bad. First, it is EXTREMELY SLOW. I can’t believe that during the design phase, a manager looked at the responsiveness and said “Good work - Yes, this is fine”! Many operations take 15 – 30 seconds, and if the “circle of confusion” (the Processing indicator” on the display screen) is spinning for more than approximately 30 seconds, there is a good chance that the operation you thought was simply taking a LONG time will abort with a “System Unavailable” message or some other such nonsense. How can the system be unavailable? I was just trying to change the radio station! All sorts of miscellaneous bugs – intermittent at that! The system also frequently gets into a locked up situation where the “circle of confusion” spins for several minutes, blocking you out from using the system during that time. MANY MANY BUGS. The most recent on my vehicle – the one that pushed me over the edge to write this review - Sirius XM was on station “X”. I commanded the system, via voice to switch to “Sirius Channel “Y”. After the excruciatingly long delay that is common when issuing voice commands, the system reports that it had switched to station “Y”. Guess what? Radio was still on station “X”!! And to make things worse, the up-down hard channel buttons on the dash did nothing either. Of course, I hit them several times trying to get them to work. I finally gave up. About four minutes later, the radio starts jumping up and down the channel list, apparently in response to the up down button presses I had issued SEVERAL MINUTES EARLIER (and did I mention that the reason I was using the hard channel buttons was because the voice command didn’t work!!) As far as other bugs, they are too numerous to document here, many of them bizarre like the one described above. Do your own research. I am writing this review on 6-24-19, and I have the latest software version (d1.1.2). The car has been out for a year. Based on that, I am not hopeful of rapid resolutions to these software bugs, and I don’t know how they will ever address the slow response issue. The last RDX software update was issued Feb 13, 2019. Take a look at the HUGE list of bugs in the link below supposedly fixed in that release. And no updates since then????? https://owners.acura.com/Documentum/ota/2019_RDX.pdf There now appears to be a Class Action suit on 2019 RDX Infotainment System - Google “2019 Acura RDX class action suit” for details. Looks like some customer are done waiting for Acura to fix these bugs. This is Consumer Report’s take on the RDX’s Infotainment System: “One of the worst we have encountered recently”. And they were just talking about the “user friendliness” aspect of the system, not the slowness and buggy nature that would have eventually cropped up. How prevalent are these problems? A search online shows, that in desperation, RDX owners have resorted to temporarily disconnecting the battery, pulling fuses, and the “Three finger reset”: https://www.youtube.com/watch?v=f7uLCjHK-cU Regarding Acura’s new ”True Touch” design, the idea is supposed to be that your eyes are higher up, and therefore, it is a safer system. But the overly complex and confusing user interface, combined with the fact that you are touching one location and viewing another, and lastly navigating through the bug prone and slow performance of the system, totally erases any advantage the higher view screen allegedly provides. This system is INFINITELY more distracting than my other car, which has a simple touch screen with a simple interface and VERY QUICK response. And if you use Apple Play, the True Touch paradigm is no longer is even applicable!!!! – you are now dragging the cursor! A simple and reliable touch screen would have been WAY WAY better in my opinion. The car itself rides nice, but the aggravation with the slow response and a new bug popping up every couple of days totally takes the fun out of owning a new (luxury) car. Every time the “Circle of Confusion” rears its ugly head on this new 50K luxury car, it’s more salt in the wound. Other Issues: Gas mileage is poor, the front parking sensors do not work, and the keyless entry sometimes does not work! The rear camera is useless when wet. The brakes are “grabby” when wet or damp. The Adaptive Cruise Control is too aggressive with the brakes, more so that if you were using a standard cruise control, so I just use Cruise Control with the Adaptive Feature turned off. All new models have SOME growing pain, but the Infotainment system definitely would be a deal breaker if I had to do it again.
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2019 Acura RDX SH-AWD Tech
NJMcky, 12/22/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
14 of 15 people found this review helpful
Just bought this week my new 2019 Acura RDX Tech SH-AWD, Silver Ext, Expresso int. Did a trade in of my 2010 Acura RDX SH-AWD Tech. So you can consider a like to like trade in. Have below comments on the new car - 1.) For person switching from auto stick transmission to electronic button transmission is a big change. While doing K turn was used to doing it quicker with stick shift. But with button you will need to come to a complete stop of vehicle before switching the button to drive. Bit of a hassle while doing city driving like NYC. b) While driving on highway and stepping up on gas, i can hear the noise "vroom vroom".. makes me feel as though I am driving a german car. c) Brake sometimes had to push hard for vehicle to stop. Not sure if this is due to low brakes or some issue with brake.. Will drive some more before taking to dealer. d) Car engine stops in traffic light if the "A" button is not engaged. Got to get used to this to ensure engine doesn't stop while on a traffic light. Bit annoying if you forget to have this button engaged. e) Car has auto headlight on by default. This is annoying sometimes in city driving as head light gets on when no traffic is in front, but for a sec the opposite driver will see high beam and curse me for having it on city driving. Will need to figure how to switch this off. More update - Acura has really screwed the GPS in new car. Earlier my home address route it used to pick up from my usual destination but now gps is lost and keep searching. I liked my 2010 Acura RDX gps. It was much faster and accurate. 2) Still feel low brakes and will need hard braking sometimes to stop the car. Feel brakes are not very sensitive and need to be slammed sometimes to stop the car. 3) in city driving getting 15 mpg not 20 as advertised. Will go long drive this weekend and check on hghway mileage.
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Acceleration issues
Steve, 09/27/2018
updated 09/30/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
46 of 53 people found this review helpful
The RDX on its surface is a great vehicle. I have problems with getting the vehicle to respond to throttle inputs in traffic which creates a safety issue. Many times the car will not accelerate, taking between 1-3 seconds before responding to throttle inputs. This happens regardless of the driving or transmission mode. The factory has been poor to respond on the issue and I feel this could lead to accidents. Meeting with an Acura factory representative ended with being told the vehicle is responding as designed and they suggested I shift it manually. So if you like your vehicle to respond quickly when you hit the accelerator, this may not be the best car for you. Audi Q5 responds much more naturally. After a year I feel mostly the same way. I have added a PRL intercooler and flashed the ECU with Hondata software. These two things dramatically improve the responsiveness and somewhat remove the laggy throttle. It’s better but not gone. Power is better overall as well. Vehicle still seems like shift logic is confused regularly.
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My first and last Acura
Jedd, 03/22/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
24 of 27 people found this review helpful
I bought my 2019 Acura RDX SH-AWD Tech in October 2018. I was excited at first but the excitement was soon replaced with frustration over harsh transmission shifting between 1st and 2nd, and then again from 2nd to 3rd gears. I then found that the brakes would squeal and resonate so badly that the entire cabin would vibrate. Then it was the Infotainment system. It regularly locks up when trying to change stations regardless of the fact that Acura has sent over the air updates to try to address the issue. Having worked in technology for over 30 years, I can tell you that in my opinion, Acura skimped on the processor and ram that is badly needed to make this system work the way it should. The icing on the cake for me was when I went to check the oil and found that gas had made its way into the oil to the point where the level was over the plastic measuring indicator on the stick. After some research online, I found that all of these issues are known issues. Acura has acknowledged them to me (with the exception of the oil fuel mixing) during service visits and claim that "they are working on a fix" which was documented in my receipts. The oil/fuel mix issue is now beginning to be heavily discussed in Acura forums. I traded mine in this past week. My experience with Acura has taught me to not consider them again when it's time for something new.
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Some yay, some nay....
Mr. Rendon, 06/25/2018
updated 12/27/2019
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
29 of 33 people found this review helpful
Traded in a 2016 AWD Tech and overall happy with the upgrade and i expect it to be just as reliable but in the long run the proven V6 and 6speed seem bulletproof. I also cant explain why the outgoing model was quicker and more efficent. The 19’s brakes have been noisy since day 1 with the dealer not able to reproduce the noise(go figure). I also dont like the infotainment unless using apple car play. Acceleration and handling are superb but in Puerto Rico the streets are pretty bad and the sportiness quickly turns rough. Another plus are the headlights but they are to bright for oncoming traffic.
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Transmission smoking/broken after 4k miles
RedAcura, 02/08/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
29 of 33 people found this review helpful
My husband and I bought this car to replace my 2008 Lexus RX350 which was starting to need too many things replaced after 200,000 miles of loyal service. We are busy people so wanted a reliable, comfortable, spiffy SUV with good acceleration and handling for passing and twisty northern CA roads, plus freeway stretches, Apple Car Play integration to easily and reliably listen to audiobooks or radio, safely receive and make calls, plus extra tech of assisted cruise control, blind spot alerts, and lane drift protections. A new Lexus had everything except Car Play integration and was a bit slower on acceleration, so we passed on that and hoped a new Acura would be as reliable as 1998 sedan we had for 10 years. We landed up paying top $ at a SF Bay area dealer after a lot of headaches to get the color and features we wanted (red, Tech and Advance package, AWD) after some unpleasant dealings and misrepresentations by unsavory sales managers. It took a while for me to get used to the unnecessarily busy and overly complicated, small print controls, the next to useless Acura Navigation (avoiding it) , and the Car Play pseudo-integration. I thought I was getting the hang of everything and had workarounds, until Car Play navigation started periodically freezing up and became frequently slow to launch or didn't launch at all (giving an "unavailable" notice) or crashing after a loud sound at unpredictable and awkward times. Sometimes it would start up again the next day, sometimes simultaneously disabled the Acura nav and radio at the same time, annoying on long stretches of highway. One morning I noticed a fine, semi-circular crack in the upper windshield near the cameras (was not off-roading and there was no pebble mark) . The last straw was when we smelled and saw smoke coming out from the car under the passenger side hood and right wheel area. We took it to the dealer and after initial attempts to brush off issues as "never heard of this before" and trying to set up scenarios that would blame the customer, we insisted they look at the transmission as we were worried there was a leak. Sure enough, the transmission is leaking and now it will be in the shop for a week while they order a new one and replace it on this two month old car. I am glad I did not get stranded on a remote road we often travel on with no cell phone access. The dealer insisted the windshield crack is not a design defect but was caused by something unrelated, so we are stuck with fixing that on our own dime. Acura service claims the intermittent CarPlay problems are due to it having two USB ports and only 1 should be used for CarPlay (makes no sense, as we always use the one the dealer told us to use, in the console, and CarPlay usually works off it).But it is a "non-issue" in their mind despite many people on forums complaining about its unreliability. What was supposed to be a reliable new car with safety upgrades has turned into a potentially unsafe, smoking (but pretty and fun) car which could have started a fire, and with both Acura Nav and CarPlay so unreliable I would have to unplug my phone and navigate off of it directly by looking at the screen to do what I want, which is illegal and unsafe. I am glad I did not trade in my old Lexus, as that is what I am driving now, anticipating more headaches to come on getting the Acura fixed and wondering "what next?". The good is that it is beautiful, has wonderful handling and acceleration (my favorite is Sport Mode), decent seats, and cargo space as large as the Lexus. The paddle shifters are great fun. It has nice speakers, and when CarPlay works, it is fun calling up all kinds of music I do not own using the optional Apple music subscription. The ACC works well, has 4 different following distance settings and will reliably start and stop the car on freeway and in traffic, I have carefully tested it, has not failed a single time . The fit and finish are good except for sharp edges on the upper windows when I touch them to close the doors (and of course, unless the front glass has a design defect, e.g, if that is why it is already cracked). The center console which doubles as an arm rest is not as big or ergonomically friendly as on the Lexus. The driver blind spot is worse, even when I turn my head, so I really have to check the flashing blind spot light before changing lanes ( I do not trust it yet). The lane drift protection does not do much, just flashes a dim light you have to be looking at to notice, does not move me back to my lane. I expected better collision protection features. All in, a disappointing purchase for this price and I now worry about taking it on long trips.
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Regretting my decision on RDX 2019
Sonia Petriello, 08/16/2018
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
34 of 39 people found this review helpful
I wanted to love this car, my boyfriend has been leasing Acura's for over 10 years and loves his TLX and has been harping me to get into an Acura. Up until this year I thought the RDX was ugly and since they just revamped everything I decided to get the 2019 RDX. I wanted the A-spec but the dealer made it very un-affordable for me so I went with the base model since I can use the Apple Play. I feel there is way too much going on with the technology, so many times I felt like my eyes were not on the road because I was trying to navigate the system and the mouse pad is annoying. The Auto Idle button is a nuisance and I wish the back-up camera beeped when you are coming close to an object. All my other leases of different makes always had this, Acura is lacking with certain things. I also miss having Power Fold mirrors which was on my Kia and Acura it's a manual process, so now when I pull into my tight driveway, I have to manually pull in driver-side mirror and hope I don't hit the passenger side mirror because I'm not leaning across the car to pull that one in!!! I finally started getting the hang of it and my third week in the home screen freezes and does not turn off draining off the battery. I bought it back to the dealer, they had the car for 6 days and couldn't replicate the issue, so they did a hard reset and told me they HOPE that fixes the problem. HOPE now has me wondering when and if this is going to happen again and where will I be when it does happen, as if it does happen it needs to get into the dealer immediately because I'll have a dead battery otherwise. I am very disappointed and maybe should have waited longer to read other people's reviews before I made this decision. I can only pray that I will not have additional issues with this vehicle over the next three years since I only had it for a month and already had issues. I am hoping that all this goes away over my leasing term otherwise I will not be returning to Acura. I also forgot to add there is no CD player in this truck either, another con.
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No remorse!
Mspenc45, 02/22/2019
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
8 of 8 people found this review helpful
REading reviews on the RDX prior to purchase had me concerned, especially about the technology systems. I cannot discount the bad experiences of other owners, but have nothing but praise for ours. My wife has decided it is now her car instead of mine, and suggested buying a second one. Is it perfect no, but close enough. Only dislikes are the seat design makes them pretty stiff on the bottom panels. Essentially the leather has to stretch to allow for any conformity to your bottom side, not a huge deal. No Android auto yet, but I personally do not like Android Auto and turn it off in my GT350. The RDX Advanced is just an all around pleasure to drive, the lane keep assist an adaptive cruise control are better than any other brand we've tried. If I had a wish list, I think they should have included the remote key fob start, and some changes in the stitching for the seat bottoms. We are getting right at 25mpg average.
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Technology destroys driving experience
My Last Acura, 08/29/2019
updated 09/09/2021
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
8 of 8 people found this review helpful
Like many other reviewers, I've had trouble with the infotainment system since taking delivery in August, 2018. I've installed all upgrades and spoken to Acura customer service and the dealers who were not helpful at all. My problems include: - Extreme latency. Frequent system boot times of 2 minutes or greater, failure to load SiriusXM regularly, unresponsive trackpad. Maddening to use. - Bluetooth buzzing. This is not related to interference while driving. If I'm talking on the phone, enter the car and the handset hands off to bluetooth, I get intermittent buzzing. - Transmission fails to upshift when traveling downhill in certain situations, causing the tachometer to "redline" - Auto high beams activate even when this feature has been deactivated - Auto idle shutoff is maddening, even though you can disable it (not permanently, there is a button you can push each time you start the car). This is my fifth and last Acura. Had I known I would have these problems I never would have bought this car. I generally don't write reviews, this car is so bad I wrote this one.
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Continues to be Nothing but trouble
Darcee , 08/03/2019
updated 08/05/2020
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
13 of 14 people found this review helpful
Acura was well aware of the many kinks in this vehicle prior to releasing it. Shame on them. It's a beautiful car, but I've had nothing but trouble with the infotainment system and system errors. I would basically live at the acura service center if I took it in every time I got an error. Brakes intermittently squeak. Another problem they are aware of. I've never been able to achieve the advertised gas mileage. The ventilated seats..well to get any cooling worthwhile you need air conditioning fan on high, which is so loud it sounds like you are in a wind machine. I've had this vehicle in for service more times in under a year, first time was about 3 weeks after purchase, than I did in all of 12 years owning various Infiniti vehicles.
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LOVE THIS CAR!
Happy Acura Owner, 10/03/2018
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
18 of 20 people found this review helpful
I love, love, love this car!! My last car was a BMW X5, and when it was time to replace it I thought for sure I was going go with a BMW sedan. But then I discovered I didn't like sedans anymore. I test drove several smaller SUVs - including the BMW X3 (blah), AudiQ5 (too plain) and Volvo XC60 (seats were uncomfortable weird touchscreen system). The Acura RDX was amazing the first time I drove it and it still is! I have had no problems with the Nav system, and I love how Apple CarPlay works so well. It's a peppy fast car and makes me happy!
Vehicle Wrapped Around a Computer Center - Update2
Al, 07/31/2018
updated 02/05/2020
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
22 of 25 people found this review helpful
We've owned this vehicle for 18 months now and have put about 11k miles on it. While other reviewers have had significant quality/reliability issues, we have not had any issues whatsoever. My wife LOVES this car. It's pretty. Very responsive. We live in a hilly, snowy area and the handling is wonderful. Our gas mileage falls right in line with the advertised - averaging about 23 mpg combined. Note that when the turbos kick in the acceleration is awesome, but you certainly won't get the expected mpg - more like 17 to 19. So if you want the thrill, you will pay for it. The navigation system is virtually unusable. You can't name the stored addresses. We don't use Bluetooth or Apple play. The maintenance minder not only tells you when tire pressure is low, it provides the pressure in individual tires. The sound system is great. Compared to the competition, it's about $10k cheaper for the same features. Put a Garmin on your dash and relax.
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This is the fourth RDX I have leased.
Buck Thorn, 12/07/2018
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
12 of 13 people found this review helpful
The 2019 model is an improvement over the previous models in terms of handling and comfort. The entertainment and information system is not user friendly. I have had the car for three months and I am just getting accustomed to the system but it still has drawbacks , especially trying to use it while driving. My frustration with the electronics have almost overshadowed the fact that this is a very good vehicle in all other respects. My wife just leased a new Subaru, and the information system is much friendlier. Additionally the local Subaru dealers offer a trainer who will reach out to help you with the vehicle. The RDX is a better fit for my driving, but the Acura dealers can't match the local Subaru dealers in customer support
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A Good Car for the Money
Greg Ormerod, 10/06/2018
updated 10/16/2023
2019 Acura RDX 4dr SUV (2.0L 4cyl Turbo 10A)
21 of 24 people found this review helpful
I had a 2012 Infiniti EX35 and had planned to buy the 2019 Infiniti QX50 but became concerned about its quirky CVT transmission, throttle issues, and outdated infotainment system. Therefore, I bought the 2019 RDX with the Advance package three months ago and so far it has been great. I like the way the doors close with a solid thunk. The build quality is solid and the design is sporty. I like that this design is all its own instead of an upscale CRV. The seating is comfortable - especially with the 16-way adjustable seating. I have read some complaints about the complexity of the infotainment system touch pad and the push-button transmission controls . Consumer Reports is especially harsh on both categories. However, I have found that both are quite easy to use. The infotainment touch pad functionality is based on cell phones and tablets. If you need a menu option that is out of view to the right, then you swipe to the left to bring it into view and then select it. If you need a menu option that is out of view to the bottom, then you swipe up to bring it into view. Once you get used to this principle, it is easy to use. It's display screen is mounted high so it's within your field of vision when watching the road. The push button transmission controls also require some adjustment time, but are logical and easy to use. There is a definite difference between Comfort and Sport modes. Acceleration is better in Sport, but the ride becomes more stiff and the steering wheel tightens up - as would be expected. Therefore, I use Sport mode when driving highways during my weekly commute and then dial it back to Comfort mode for local driving during the weekends. The gas mileage average has been as high as 26 MPG during highway driving but can drop down to the 22 MPG range after extensive local driving. It won't ride quite as nice as its German counterparts, but it feels solid and stable on the road, and its price is much better. In fact, for the amount of features and technology this car includes, and for the way it performs and handles, its a great car for the money. Update (10/2023): I have now had the car for over five years and have had no issues with it. It still drives and handles well with no squeaks or rattles. My only issue is that the Acura Link app is slow to populate all of the fields when launching, but works well when fully launched.
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5 different problems in 2 months!!
Andres, 01/30/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
21 of 24 people found this review helpful
Shocks made noise a week after I pulled it off the lot. Left control arm was faulty. Then the passenger one went. Only got one changed. The breaks squeak, they “fixed” it, still squeaking. Then my center console wouldn’t work AT ALL. To top it off, now my car won’t even start. Love the car but I’m done with it.
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Almost got T-Boned because of faulty transmission
John, 12/22/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
30 of 35 people found this review helpful
Looks like I am not the only one with this problem. The 2019 RDX I just bought will sporadically downshift while am accelerating causing the car to jerk back and forth. I’ve taken it to the dealer 4 times and they can’t find anything wrong with it. I’ve shown them videos (I managed to capture it while fearing for my life) and they agree there is a problem, but can’t find it. The best they can do is wash the car for me. The general manger suggested I file a lemon law claim. Zero help with a car that almost got me into a car accident.
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The 2019 RDX Brought Me Back
Manny P, 08/27/2018
2019 Acura RDX Technology Package 4dr SUV (2.0L 4cyl Turbo 10A)
16 of 18 people found this review helpful
Had owned a 2016 RDX and was pleased, so I was excited with the 2019 redesign -- now am extremely pleased having purchased it. Very comfortable, smooth ride and a lot of great features for the price. Got the tech package as I have never been good with estimating the distance between me and other cars when parking. The sensors are amazing and I'm finding I have more space around me then I had thought. One feature I'm hoping they address, is the navigation is fixed at a certain "view." If you zoom back on the map, it does not track as you drive. A minor quibble. The sound system is beyond amazing, and very glad I made it back to Acura.
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"X" This from your vehicle choices
Bill in Pittsburgh, 05/22/2019
updated 06/01/2021
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
7 of 7 people found this review helpful
I purchased the RDX over other vehicle lines (BMW, Mercedes, Lexus, Infinity) after extensive research. The final determinant for me was the perceived quality which Honda builds into its vehicles. I have a CRV, and I traded in a BMW. I have owned a number of cars over the years both foreign and domestic, and the CRV by far was the best in terms of reliability and cost of maintenance. Much to my chagrin, the Acura RDX does not live up to the same standard. With a bit over 1000 miles on the vehicle, I have had two instances where I have lost my radio and/or GPS function. This after one stint in the service department already. Definitely not what I expected from Honda, or from a vehicle which is not inexpensive by any means.
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Love Hate - Glad I leased
Aggravated Beyond Belief, 09/13/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
7 of 7 people found this review helpful
When I first got this car I was in love. I loved how plush the seats were and how the suspension just soaked up the bumps. I envisioned myself on long road trips but instead I can barely stand to be in the car for anything other than a quick commute. I’ll start by saying that I love the idea of all the technology that is in the car and for me the touch pad is not that big of a deal. However, I frequently have to take my eyes off the road to make sure I am selecting the correct options on the screen and from my experience this can lead to dangerous situations. Forget about using voice command. It is often too slow to respond, doesn’t respond or gets the options wrong. Love... love... love the ELS studio 3D audio system. This system truly does sound amazing. What I discovered though is that it only sounds great from a digital source such as satellite radio. Listening to the regular radio sounds just like any other crappy radio. Was never really able to get the navigation system to work correctly. Apple car play is inconsistent and now as a rule if I need to navigate anywhere I will just use the maps app direct from my phone. Also, at start up it will take the radio a long time to boot up. Sometimes I will arrive at my destination before the system loads. Dealership has tried updates but they never work. Now the really frustrating part of this car and why I’m so glad I leased. The transmission... from a stop it feels like the car is in 2nd or 3rd gear. It’s so sluggish going getting off the line. I absolutely hate it. The breaks squeal and it has been to the dealership multiple times for this. Dealership finally said that it’s now a known issue and currently no fix. They even told me that changing the break rotors won’t help. Finally, the reason why I’m so glad I leased. I would have overlooked every other short coming of this car but this next issue is just driving me over the edge. From day one there has been a rattle coming from the the passenger side head liner near the speaker that is directly over the passengers head. This rattle drives me and the passenger nuts. The car has been in the shop several times. Each time there has been no clear fix. Now, an additional rattle has started coming from the headliner where the controls for the sunroof are. May seem minor but it’s a huge distraction. Back to the dealership we go. :(
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RDX 2016 had better features that were removed
frank h., 03/14/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
7 of 7 people found this review helpful
Infotainment system hard to use. In 2016 navi system you could save identifier with favorite. In 2019 only address can be saved. 2016 beeped when lane departure activated, not 2019. Just had an infotainment system update in the hopes that a bug I had would be fixed, but it wasn't. When trying to use voice command sometimes it works, then I get Voice System initializing and the voice system freezes until the car is turned off and restarted. No easy way to report this glitch to Acura. Dealer and customer relations certainly not briefed sufficiently in the new info system. Car drives well, gas mileage leaves a little to be desired. Comfort is great.
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Terrible infosystem with bad customer service
Sarahflgator, 09/30/2019
2019 Acura RDX 4dr SUV (2.0L 4cyl Turbo 10A)
7 of 7 people found this review helpful
the infosystem in the 2019 ACURA RDX is terrible. Acura is aware of the multiple customer problems without any resolution. My experience: the speakers will make a snapping noise with the infosystem on or off (if on, the sound is constantly interrupted with snapping noises so it sounds like a CD skipping at all times). Sometimes my infosystem screen will not turn off and freezes-even with the car off and it drains your battery. Most times the audio is complete nonfunctional (no raido, Bluetooth or apple car play useable at all).
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Transmission failure
sadrdxowner, 07/23/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
7 of 7 people found this review helpful
With only a few thousand miles, the transmission simply died. The car wouldn't start because of the transmission error, I couldn't even get it to turn on Accessory mode. The Acura technicians were not able to get it into neutral to load it onto a flatbed tow truck. Acura still has the car (it's been over 2 weeks) and they installed a new transmission just a few days into having it. Why are they still working on it? I was told that they basically have not been able to get the new transmission to work correctly. If you read enough reviews, you will see that the RDX is having issues with transmissions among other things. I have been a loyal Honda/Acura customer for 15 years (this was our 8th, but first Acura) and I'm not getting much of a response from Acura. I bought this for Acura's history of reliability, but clearly something has changed. How Acura responds to these problems will be a tell-tale sign of their commitment to customers going forward.
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No Regrets
Trevor Clark, 12/05/2018
updated 06/08/2022
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
7 of 7 people found this review helpful
Cross shopped with X3, Q5, GLC300. Acura has the best value proposition. The overall package is excellent, but I HATE the touch pad thing - it works fine with Acura screens but doesn't behave the same with Apple CarPlay. I love the power, the easy parking/maneuverability, the ELS Audio, and the head up display. I’ve owned it about three and a half years so I’m out of the honeymoon period, and I would make the same choice again.
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Fun to Drive
RichardG, 11/24/2018
updated 05/28/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
11 of 12 people found this review helpful
I have put about 8,400 miles on my SH-AWD Advance. I love the performance. It's really fun to drive ( I like the quick shifts from the 10 speed when I accelerate hard). The 3D stereo is great. I actually learned to use the True Touchpad Interface in a couple of days. The USB port for playing my iPod has been troublesome. It will just lock up and stop playing. I use the Bluetooth method for my iPod but it doesn't have the features available with the USB. I also really like the storage options in the rear. I use the underfloor storage quite a bit. The car has performed very well since I purchased it. I enjoy it's performance on the highway. I can enter the freeway confidently without concern I might get run over by someone doing 80 mph. The only dislike I have is the Idle Stop. I don't care for this feature but it can be disabled. It must be disabled every time you start the car.
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Nav is a deal breaker
Alan Bernard, 08/21/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
27 of 32 people found this review helpful
I was about to pull the trigger and order the RDX SH-AWD Advanced. It has everything I'm looking for at a very competitive price. Unfortunately, I use my $150 Garmin- on -a-suction-cup Navigation a great deal and there are two important things it will do that the RDX's nav won't. First, there is no way to give a stored addresses a name. so if you have thirty addresses stored you have to remember which is the doctor, which is the dentist, and which is the Acura Dealer. That is unsatisfactory. I'm told prior years RDX's could store by name. Secondly there is no way to store your current location and give it a name. So if I'm driving through the mountains and stumble across a fish pond, I can't store my current location and name it "Hidden lake" I guess I'm off to the Volvo dealer to see if the XC-60 can do any better. Rats!
2019 RDX-Love It!!
Stacy, 10/23/2018
updated 04/23/2021
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
14 of 16 people found this review helpful
I just bought this two days ago. I love it so far. I traded in 2015 RDX with Tech package and got the Advance Package. It has almost as many features as my husband’s Mercedes Benz E class but cost about 25k less. It is a huge upgrade over my 2015. The interior really feels like a luxury car. There are a couple of things I don’t love. The idle/stop feature has to be turned off every time you start the vehicle. Idle/stop does not activate in the Sport plus mode, which is nice. I also don’t like the feel of the brakes. I feel like I have to push the pedal all the way to the floor before it engages. I love the redesigned cargo area. It seems so much bigger.
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What more can you want?
john middelkamp, 11/30/2018
updated 06/10/2025
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
14 of 16 people found this review helpful
We actually need an SUV to haul things back and forth to our lake house. We previously owned 2 MDXs but decided, since we never used the 3rd row of seats that a smaller SUV would suffice. It has. We have owned the 2019 since the end of June. I had shopped a number of other makes actually thinking that I wanted a German car. The Audi was the highest contender but my two criteria were seats that cooled and blind spot alerts. To get that on the Audi I had to go to their deluxe model which was fine except it only came with a black interior which my wife really didn't want. There were other things but in the end, unless I wanted to go to an 80,000 Porsche, this car had everything I wanted, and more, at 10,000 less. I have never had a problem with my two previous Acuras. My complaints are really minor: garage door opener is small, side view mirrors don't fold in when car is turned off, navigation image screen could be sharper. I have friends who just got a new Mercedes and a new BMW. Both of them think I made the best purchase. UPDATE - Another year later and zero problems or issues to report. Great car. UPDATE - 4 years old and still zero problems. Love the car.
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Upgraded to Acura
Sara, 12/23/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
10 of 11 people found this review helpful
I love this car. I previously had an old CRV and I wanted to upgrade to a luxury vehicle. Like many of the reviewers, I didn’t want to spend the extra thousands of dollars for a BMW or Audi (or worry about the outrageous maintenance costs). I’ve put about 1000 miles on the car and it’s still one of the favorite vehicles I’ve ever owned. The acceleration is fantastic and “sport” mode is my favorite. The seats are very comfy and I’ve received many compliments on how beautiful the interior of the car is. The entertainment system has a bit of a learning curve but I figured it out in about an hour. It’s honestly no more challenging then when you get a new phone. The tech package comes with a TON of features. I’m sure I don’t need half of them but if you like all the bells and whistles-go for it. (The one thing I don’t like is the idle engine stop feature but you can easily turn it off.) A couple people mentioned that you can feel every bump in the road but I disagree, it drives wonderfully but I also like a tighter suspension and I enjoy feeling the road as I drive. Overall I’m thrilled and I think it’s a fantastic car!!
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great acceleration
joe boy, 08/03/2018
2019 Acura RDX 4dr SUV (2.0L 4cyl Turbo 10A)
10 of 11 people found this review helpful
luxurious SUV. comfortable. 5 modes of transmission allow everything from snow to sport+. the latter has firm handling, terrific pickup. overall fuel economy is not as good as prior model. navigating touch system for infotainment is not completely intuitive. seats are superb and finish is first rate. style is up to date and quite elegant.
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Just joined Class Action RDX lawsuit
Polly H., 08/31/2019
2019 Acura RDX A-Spec 4dr SUV (2.0L 4cyl Turbo 10A)
6 of 6 people found this review helpful
My 20 year love affair with Acura is over! I also just joined the recently filed Class Action lawsuit... [HTML removed] Nothing but infotainment connectivity headaches, screen blackouts, CarPlay unavailability, and transmission issue at 2,000 miles. The ride and new styling are great, but hassles with infotainment issues, upgrades, and six trips (one was flat-bed tow in) within first 10 months is ridiculous. Presently am considering other car options. To those who have not experienced/or poo-pooed the infotainment issues, consider yourselves lucky!
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Been loving our RDX after a few weeks!
Justin, 01/02/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
9 of 10 people found this review helpful
We've had our RDX in Chicago for a few weeks now and are loving it. It's very comfortable to ride in, especially on longer trips. I'm in love with the responsiveness of acceleration, the inside look/feel, and unlike other reviews, I actually really enjoy the infotainment system. Maybe it's because my wife and I are a bit younger than many buyers (30 years old), but we found it very easy to pick up. Picking up the infotainment system took us about 48 hours. I find it easier than a touch screen because I don't have to reach up all the time. The inside look and feel was probably the biggest selling point for us. My wife loves the hollow inside console where she can put her purse, and it's very modern looking. The driving experience is about as good as my other car which is a Mazda 3, which I think is pretty impressive given that I'm used to driving a zippy smaller car, and this is my first SUV. The real reason we picked the RDX in the first place were the IIHS safety ratings which were perfect. We did have one issue so far where the infotainment system hung unexpectedly, and it appears to be an issue with Spotify on Apple Car Play. I was able to resolve the issue by resetting the system and it was pretty quick, but I'm hoping it doesn't become a recurring issue. I'm also comforted by the fact it's a software issue (which gets automatic updates from Acura, and has a good chance of being fixed in the future), as opposed to a mechanical issue. Overall, we love our RDX and look forward to driving it every day.
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Very Impressive
Larry, 02/21/2019
2019 Acura RDX Advance Package 4dr SUV (2.0L 4cyl Turbo 10A)
9 of 10 people found this review helpful
Not sure what car others are reviewing that gave the car such poor ratings. Unless I just got an exceptional one (which I doubt), this truly, overall is an impressive car. Fuely economy and quality of the nav screen are my only disappointments. As far as the nav screen I use Apple's so I have a workaround for that. Wish Acura would just use the nav setup the Honda's have (love the screen quality and detail on my wife's 2017). As far as fuel economy, not getting anywhere near the quoted ratings but I also driving a little more aggressively than I did in my 2015. Hopefully my fuel economy will improve from my 18/22 I am getting so far when I tone down my driving. The car is just so much fun to drive it actually begs to be pushed around. The interior is luxurious. The sound system, noise level, ride quality and handling are almost all you could ask for. Transmission is pure, acceleration is really good (not pin you back in your seat good, then again this is not a sedan let alone a race-like car), overall comfort are well worth the price of admission.
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Electronics & Tech NOT user Friendly
Bob, 11/27/2018
2019 Acura RDX SH-AWD 4dr SUV AWD (2.0L 4cyl Turbo 10A)
19 of 23 people found this review helpful
The technology is unnecessarily complicated. There is a touch pad that is used to access the electronic options like your desktop. Interesting idea but it is like operating your computer while driving - DANGEROUS ! I like technology - so I am a good judge of ease of use and usefulness. Listening to the radio is like booting up your computer then going through the system interface before getting to pandora. AND the display is NOT a touchpad. Too many steps to listing. There is no direct access to any function - Bluetooth, radio or aux or car system adjustments. And for over $40,000 I could not get blind side warning. You have to buy the next teck package up. As for the transmission, it is noisy in the first four gears. It is really noisy. My wife thought there was a problem and asked me to take it to the dealer to get checked. Unless you must have an Acura go buy something else. I rushed and did not take enough time with this RDX before my purchase. I would not have made the purchase if I had and I told the dealer such. This is a new model year - my guess is there will be changed before the 2020 models arrive. As for the gas mileage - TERRIBLE we got max 21.6 miles per gallon on the highway after a 1200 trip.
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LOVE THIS VEHICLE
California Guy, 03/28/2019
2019 Acura RDX Technology Package 4dr SUV (2.0L 4cyl Turbo 10A)
12 of 14 people found this review helpful
Coming from a 2016 TLX Tech package, I just love this vehicle. I went with the Tech package but would love the HUD but didn't want to pay an extra $5,000 for it. I live in Southern Ca so don't care about heated back seats and steering wheel, AWD, etc. First, the cons: 1) This vehicle is a little more noisy than our TLX but that is not a deal breaker. 2) No naming the 30 FAVORITES in the Nav address book. Acura, really? The work around is to use the contacts in your smart phone. No Android Auto yet but when it arrives, we may not even use it. Now the PROS: Wow, this puppy is quick and fast. Coming from a 6 cylinder, the 4 turbo is QUICK and FAST! The Nav system, other than the con listed above, is fantastic......really. Now for the touch pad some people are complaining about. Folks, get over it. The wifey and I are 75 years old and we got the touch pad down pat in about 3 days. It works GREAT! The cockpit is really nice luxury. Lots of cargo space. Sound system fantastic. Who said the vehicle was supposed to be fun to drive; it is a SUV (or CUV)...........BUT, guess what? It "is" fun to drive. Just put it in either SPORT or SPORT + for those curvy roads and enjoy. Back to COMFORT mode for regular around-town driving. Also, this vehicle is SMOOTH-riding even though a little more noisy as mentioned above. Very smooth. I've had the vehicle for a little over 2 weeks now so take that into consideration but wow, so far, this is the best vehicle I've ever owned.
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A big miss by the Acura engineers
Edward, 03/16/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
12 of 14 people found this review helpful
The '19 RDX was the sixth Acura that I have owned/leased and by far the worst. the engine is way under powered. The infotainment system is a mess: it loses connectivity, freezes when switching between bluetooth phone and sat radio, takes 30+ seconds to boot up, and more. Acura makes some great vehicles, this isn't one of them.
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Squeaky shocks over bumps
James, 01/25/2019
2019 Acura RDX SH-AWD A-Spec 4dr SUV AWD (2.0L 4cyl Turbo 10A)
12 of 14 people found this review helpful
About a week after i got this car, i went over a speed bump and heard a squeak on the driver's side. Sounded like an old SUV that needed new shocks. I thought it was not a big deal and needed the car to break in. but its been two months and i was able to catch it on video. The dealer now uses my video as an example since more of the same car have com in with the exact same problem. I love the car and was very excited for it. Its in the shop as we speak, but a 2 month old car should 0 issues with it. Hopefully this gets fixed because this will be the third time going back and it's becoming annoying.
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Very Good!
Adrian Pineda, 06/20/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
35 of 44 people found this review helpful
I test drove the new RDX today. It had the AWD/Tech package (only because they didn't have the ASpec or Advance in AWD available. Pros: SEATS! The seats are super confortable (seating position and visibility are great). Most materials are top quality. It drives nice and smooth and the 2.0 Turbo really moves the car. The touchpad is easy to use; I don't understand experts who ding it for its complexity. Cons: wheel choices not great, some materials feel not as upscale (e.g. the steering wheel and other panels not covered with leather) The a/c display seems outdated. Over all, a very good contender that has its price as one of its strong points against the competition. Acura reliability in my experience will draw customers that don't trust BMW's after initial warranty. I'm still test driving the BMW X3 and the Audi Q5.
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Nav and infotainment center not use friendly
Bradley M., 10/03/2018
2019 Acura RDX A-Spec 4dr SUV (2.0L 4cyl Turbo 10A)
15 of 18 people found this review helpful
Sharp looking car; got the A-Spec package in white with a red leather interior. With that said, now the shortfalls: the compass in the center display console - between the speedometer and tachometer - is inaccurate/backward. While N points up and S points down, W points to the RIGHT and E points to the LEFT. Unless this is the bizzaro world from Seinfeld, I'd say that's reversed. C'mon Acura! This is basic stuff. You canNOT edit a saved favorite place on the Nav system. So instead of choosing "Joe's Crab House" from your saved favorites list, or "Emergency Vet," for example, you have to recall its location, like "41255 SE 10th Ave in North Lauderdale" because it only saves it by address. Next, no place for pocket change. Annoying. The touchpad takes some getting used to but it's not bad. No forward- or top-down facing camera shot to see if you're straight and between the lines when you park. The scroll wheel pushed side-to-side toggles from one favorite music station to another, SOMETIMES. Oher times I get an error message. Not much to look at in the center console except the inaccurate compass or the Trip Computer. Yawn. Why not add digital speed display, for example? Came out of a 2016 Nissan Maxima that did all these things right. Should have stayed with Nissan.
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1st Acura
K L, 01/13/2019
updated 07/31/2023
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
5 of 5 people found this review helpful
We have owned the RDX for 33 months. It is a pleasure to use and drive. Fuel mileage is decent, handling is great. This is our 4th SUV of different brands in the last 15 years and I believe this is the best one so far. We generally buy vehicles that have a sticker price in the $50,000 range and with the RDX we are not disappointed !
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Disappointed. Wish I could return.
Bradley M., 06/14/2019
2019 Acura RDX A-Spec 4dr SUV (2.0L 4cyl Turbo 10A)
5 of 5 people found this review helpful
The good: sharp looking and comfortable. The bad: the infotainment/navigation system. Rarely works correctly. Have to reconnect my phone from time to time, slow to respond, can't save/edit favorite places with a name like "lake house," the mouse pad belongs on a laptop, not a vehicle, awkward. Gas mileage is poor at 19 mpg on average, and I drive about half hwy half local. No auto wiper washers which I'd expect at this price point (45k). Annoying auto engine off needs to be disabled each time you start the car. Miss my Nissans. Had two Muranos and the 2016 Maxima before I moved into this SUV. Avoid, unless you love the looks and get a great price.
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Terrible technology and customer service
Kate, 10/17/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
5 of 5 people found this review helpful
I have owned other Acura cars as well as Honda. The issues with the Infotainment system are more than annoying they are dangerous! One of the selling points of this car was the integrated technology. I drive about 25k miles per year. Having the telephone disconnect and reconnect multiple times during a call is frustrating and dangerous. In addition on a one hour commute to the office Apple Car Play disconnects at least 5 times and i have to manually reboot the system. Acura is not offering any solution or compensation even though this issue has been ongoing since the release of the vehicle in June of 3018. They now state that it will be fixed in the upcoming OTA patch due at the “end of fall”. Or better known as the end of the year. I can’t believe that it is taking them 18 months to fix the issue. Extremely dissatisfied and will not buy another Acura.
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Fix the Infotainment problem Acura!!!
John-Colorado, 10/14/2019
2019 Acura RDX SH-AWD 4dr SUV AWD w/Technology Package (2.0L 4cyl Turbo 10A)
5 of 5 people found this review helpful
The infotainment system on the 2019 RDX doesn't work. They have been "trying" to fix it for 90 days now and the dealer says they have a spreadsheet with 1000 names on it waiting for a fix. Customer relations says they have no estimated date for a fix. Infotainment system includes navigation, phone, sound system, time and temp and most of the "luxury features". This doesn't seem to be important to Acura. It may also effect Hondas too. Incredibly frustrating and not a priority to Acura. We will think twice before buying another one. You should too1
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Awesome in the Snow
Ryan, 11/17/2018
2019 Acura RDX SH-AWD 4dr SUV AWD w/Advance Package (2.0L 4cyl Turbo 10A)
5 of 5 people found this review helpful
I had read that prior year RDX models were not great in the snow, but the redesigned 2019 RDX has a wider wheel base and a snow mode which gave me hope. We just had our first major snow storm in Pennsylvania and the RDX performed amazingly. The only disappointment so far is that the MPG seems to me to be about 2 MPG lower than advertised—I get around 25/18 rather than the advertised 27/20, but this is what I expected based on reviews. Aside from that everything is great—I have the SH-AWD version with Advance package.
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