2024 Acura MDX SUV Consumer Reviews
Pricing
Nice car let down by abysmal build quality
Pros: The handling, styling, seats, stereo, safety scores, headlights Cons: The touchpad sucks with Apple CarPlay. With the Acura systems it is fine. The Build Quality is SO bad. Acura should be ashamed. I have had to bring it back for misaligned trim pieces right after buying, and every time I drive it there are new squeaks, creaks, and rattles from the interior. It sounds like a 10 year old car going over bumps. "precision crafted" is a complete joke. Also the wireless charger is basically useless. I am so frustrated in the constant rattling and creaking of the interior I do not know if I will be able to keep it. Whoever is in charge of QAQC at the factory needs to be fired. Make sure you do a long test drive the exact vehicle you may be buying on rough roads with a keen ear and check all the panels and trim to make sure they are lined up right.
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Sunroof won’t close all the way
We recently bought the 2024 MDX base advance . The car was used but certified through Acura. We noticed less than 24 hrs after buying the car that the sunroof wasn’t sealed. Air was coming in . Then we noticed water stains on the headliner. We took it back to the dealer and they said it was fixed . On the way home we realized it wasn’t fixed. The dealer is coming Monday to pick the car up from our home. They also offered “ to cancel the deal and refund my money”. We shall see. However, it’s a sharp looking and driving suv. We test drove many other brands and this was the over best in our opinion . The car could use a little more power. In sport mode it does move . It’s a solid feeling suv. Handles better than our old 2023 xc90 . It’s smoother too. If the sunroof isn’t fixed we are giving the car back.
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- Base 4dr SUVMSRP: $43,19914 mi away
- Base 4dr SUV w/A-Spec PackageMSRP: $49,03416 mi away
- Base 4dr SUV w/Technology PackageMSRP: $43,997In-stock online
So far so good!
Driving and configuring my wife's new MDX… So far so good! Excellent finish and interior quality. The car feels solid and is very quiet inside. No rattles, no squeaks, the only abnormal sound I can hear is the jingling of the metal ring on the key fob laying in the door top pocket. Driving mode is easy to switch using large knob in the center console, no need to stop and drill into the menu options like on new Lexus RX. Sport mode eliminates any feelings of insufficient engine power (at expense of the gas mileage, that's for sure), no jerking transmission then either. With about 4000 miles on it, transmission feels silky smooth. The sound system is excellent! The infotainment system with its touchpad is fine - no finger smudges on the screen. BTW, the screen panel quality is way better than the one on new Lexus RX. High contrast, deep black, and no way to get sun glare anywhere near. Apple CarPlay, Android Auto – all work like a charm. Default Acura's navigation is actually not that far behind, giving the choice of seamlessly switching between at least 3 navigation systems at any time during the driving (Acura's, Apple/Google Maps, or Waze in my very modest setup). Engine stop/start is annoying, but there is a way to control it with the brake pedal pressure – light pressure prevents engine from shutting down. Not sure what those rich folks with $60k+ cars are complaining about gas mileage. It's not a city commuter's car. I'm seeing 26-27 mpg cruising on the highway. It doesn't require premium fuel, that's additional 20% fuel economy for you. Driver assist features are all good and very usable. I only don't get why would Lane Keeping Assist System (LKAS) need to be that sensitive and require periodic "proof of presence", literally makes me shake the steering wheel a bit every several minutes. I hope Acura will relax this "rule" with the future software update, …please. So far, squeaking brakes were the only complaint to the service department. They replaced rear pads and the squeaking gone.
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Very Poor quality/ No support
Purchased a new 2024 MDX in March. Noticed immediately pinholes in the sunscreen/shade for the sunroof when picking it up from their detail shop for the paint protection film and tint. Several replacements later, it appears the sunscreen/shade is fixed. Unfortunately, during one of the attempts, we were told they ordered a new headliner and not sure what happened to the original headliner that was perfectly fine(must have been damaged when they were repairing the sunscreen)?? Fast forward and numerous headliners later, it looks like garbage. Acura told them to stop repairs/ no more headliners and try to massage out the ripples, which did not work. Was also told by the service manager earlier in this ordeal when he finally returned my call after requesting photos( I also copied the general manager on the email containing the photos because I was getting no response), I would find an issue with any of their new cars headliners on their lot. I told him I doubt that, and if thats the case, Acura is not a Luxury brand they claim to be and asked to exchange it for the same vehicle. He jumped right to that's a buyback and take it up with Acura.(My wife was present while on speaker phone for that conversation, taking notes). Dealership told us they are unable to repair and to take it up with Client Relations. Acura Client Relations didn't care that it looks terrible. They said we consider it "functional as intended" and would not respond when asked about the damage/ripples. The dealership did not have our back and did not advocate for us. Now, we are having to go through NCDS arbitration. It's too bad one repair caused damage to another item and could not be fixed. I remember the original conversation with the service advisor before it went in the first time. I asked if they could handle this repair and what if something is not right. He said we will keep working on it until it is fixed. Not true in this case. They are not taking responsibility for replacing the original headliner, which was perfectly fine. At this time, the Dealer has not stepped up to make this right. Be aware this vehicle is now showing water in the cargo area above the spare tire, this will lead to mold and mildew issues. I have scheduled it to get in to find out where it is coming in from. Vehicle has lots of rattling at dash board and rear door hatch. Vehicle jerks constantly while driving on the freeway. Even with auto start off, the vehicle has a bad delay when taking off from a stop. Bluetooth cuts out constantly when playing music through any apps, and it's not a phone issue, tried numerous phones. Have 4 other vehicles with Bluetooth and no issues and dealership can't figure it out. . overpriced Honda. Highly disappointed to say the least, and in my opinion I believe Acura's are junk.. I will ditch this vehicle once the factory warranty has run out.
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Great Review Coming
I upgraded from a Honda Pilot Elite AWD to this Acura MDX AWD. The upgrade is noticeable and wonderful. I really like the HUD, flexible outside mirrors, cooling seats, the fact that when I restart the engine, the previously set ventilated seats is still on, the impressive Expresso leather seats, the beautiful accent colors that appear on the front doors and the display console.
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