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Used 2018 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A) Consumer Reviews

3.5 out of 5 stars
13 reviews

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1 out of 5 stars

Do you like being stuck? NOT SAFE!

JLD, Goleta, CA, 07/11/2022
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
7 of 7 people found this review helpful

I've driven this MDX SH-AWD w/ Tech for 2 years and the transmission issues alone is having me shop for a new car. I cannot wait to get rid of this thing. My biggest complaint is that when you're coming out from a complete stop the transmission completely stalls, then when it finally decides to click into gear you lunge forward with a roar. Multiple times this vehicle has left me in some seriously dangerous situations! For example: you're making a turn in front of oncoming traffic at a light I have almost been hit multiple times as the car does not move when you press on the gas! It will inch forward and completely stop and stall. I've almost hit others from this problem as well. I will be stopped at a light and waiting to move forward and it will stall, then will powerfully jerk forward leaving me panicking try to break so I don't hit the person in front of me. I've taken it multiple times to have this KNOWN ISSUE "reset" and they clearly don't want to do a recall even though there is a full bulletin on this problem. My backup camera has also been stuck on multiple times when I'm driving. Oh and Acura.... seriously no 3rd row AC vents???? You've got to be kidding me about this! I didn't even think to look, because what manufacturer doesn't put vents? All other 3rd rows have AC vents in the side walls or up top and NOPE not acura leaving my dog or people in my 3rd row dying from the heat. COME ON. All the tech stuff in the world does not outweigh the reliability and function of this thing.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Very disapointed

Thong, Westchester, IL, 08/08/2018
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
33 of 40 people found this review helpful

I do not recommend this suv to anybody, the people at acura now a day their favorite word is normal, they don’t want to take responsibility on their car.....Bs ACURA .i bought this car brand new and i drive speed between 55 to 60 mph and feel the vibration on the steering wheel and took the car tothe dealer couple time to fix the problem but it’s still there. They couldn’t fix the problem, so finally they Told me that it’ normal for the mdx that the steering vibration at that speed, bs. No new car should never virbration at that speed at all.>......

Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Good car with some challenges

Hitech, Houston, TX, 03/19/2018
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
17 of 20 people found this review helpful

I own this SUV for over a year. I like the drivability and overall comfort and safety. The built in smarts are very good and easy to navigate. The only nagging problem is breaking, particularly when reversing from park, it makes clicking sound. Been to dealer couple of times- they acknowledged the issue but no solution. I am told it is a new feature of this model. The sound is very annoying to me and unfortunately Acura can’t fix it. Very sad! Contacted Acura USA- same answer.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Still some lingering issues not Acura Quality

T.J., Ada, MI, 04/24/2019
updated 11/01/2022
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
5 of 5 people found this review helpful

As of November 1, 2022: Have had my 2018 MDX SH AWD with Technology Package for 4 1/2 years. For the most part it is a good vehicle, certainly not great. The Acura voice recognition system for virtually all applications is terrible. For all practical purposes it does not work. Acura has never found a fix. Acura quality?? Drivability is good but the transmission still surges at times when starting from a stop. Has be re-programed by the dealer with minimal changes. Transmission still occasionally seems to "search" for a gear resulting is a rather rough shift. Acura Quality?? Vehicle developed had a rattle in the rear interior area . Dealer took panels off and put grease at every possible point that could rattle. Acura knew about the issue but has no permanent fix so the dealer did the best they could. Acura quality?? On a positive note the front seats are very comfortable and car handles fine. No other mechanical issues other than normal wear and tear. I do all sercice at the dealer. Have had a torn weather strip on order for almost 7 months...still none in stock. Is a supplier issue, I am told. Acura Quality? Still question the price/value relationship of this vehicle. Service department at my local dealership is tremendous but still can't fix mentioned issues.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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3 out of 5 stars

Overpriced! Overrated!

Shakor, Merrick, NY, 01/13/2019
updated 03/08/2021
Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
9 of 11 people found this review helpful

Rear differential fluid must be changed every 7k miles! It used to be every 70k miles! This will run you about $300 at the dealer who is the only one recommended to do it. Premium gas is recommended. The car is sluggish with economy gas. I use plus gas. The car does jerk a little in the lower gears when pressing on the gas but could be due to gas quality. There tends to be some dust when I turn on the fan. Passengers will usually cough or sniffle when the air is on. The air quality and airflow is bad even with a new filter. The front seats are heated, the rear seats are not heated. It would be nice if all seats are heated. Headlights are nice and bright and have a cool design. The armrest on the driver's side door is a little hard. It's very uncomfortable. This SUV is overpriced in my opinion at 50K. Safety radar / collision detection feature is very useful! Rear seats are not comfortable and padding is thin. Too many recalls on this vehicle. American made Acuras don't carry the same quality as Japanese made Acuras. I don't recommend this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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