Used 2016 Acura MDX SUV Consumer Reviews
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Shifting issues.
I've only owned it for three weeks. The nine speed transmission has issues when shifting into second and third. Rough shifting from idle into first and second. Engine revs up then will often jump from first to third. Very pronounced action.
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First Acura
After owning several BMW's, Mercedes, and lastly a Jeep Grand Cherokee, I decided to look at Acura due to its quality reputation and value. A comparable BMW or Porsche would have cost 20K more. I was immediately impressed with the comfort, quality, and performance. Although not as sporty as BMW products I have owned, it drives and corners smartly. Probably the quietest vehicle I have owned. After many dealership visits with the Jeep, I look forward to years of routine service only with the Acura.
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- Base 4dr SUVMSRP: $17,14214 mi away
- SH-AWD 4dr SUV w/Advance PackageMSRP: N/A15 mi away
- SH-AWD 4dr SUV w/Advance and Entertainment PackagesMSRP: $12,295In-stock online
Transmission nightmare
Transmission cannot be fixed. Has been checked 3 times and no software up date has worked Slow speed shifting is constant car looks great feels good but would not buy it again Getting use to the shifting Still don’t like shifting Recalled for modulator replacement Help shifting a little better(2019)
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Exterior Quality
Overall it rides nice and very comfortable. The downside is that the Acura MDX has built quality issues. The panels either don't lineup or the gap is not even. For instance, the fuel door is off center, both side of the trunk lift gate have uneven gaps and both side of the front top fender panels are off and don't lineup with the front bumper. Very disappointed and I would consider other brand of SUV such as Lexus in the near future. If you are in the market for any Acura vehicle, do check for quality built issues. Chances are the panels don't lineup and the gaps are not even. The engine idle stop feature does not work at all after a few miles. In addition, don't even try to connect a smartphone because the vehicle does not recognize it no matter how hard you try. This is not what I anticipated for a new vehicle especially an Acura MDX. My conclusion is I would look to other brand of SUV before considering the MDX.
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Hits the sweet spot between minivan and crossover
Smaller and nimbler than a minivan but with third row has more flexibility than most crossovers. And some nice luxury and safety extras. A little sluggish in first gear but other than that a great car.
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Overall Great Vehicle
Great SUV - rides nicely, engine is strong and smooth, fairly quiet, interior could be a little more upscale for the price.
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Comfortable and spacious, but technology is subpar
I owned this car for 2 years and have about 45,000 miles on it. First, the good things: the car is spacious, our family of 4 took it on long road trips and it has enough space for all our stuff. It's not as much space as a Honda Pilot, but enough. The car is relatively quiet and has comfortable ride. Inside materials are fine, nothing special, but nice to look at and touch. If I could have this car for $40K, it would be a great deal. The things that are not so great: acceleration, you hit the gas and the car thinks a couple of seconds before deciding to lurch forward, redline and then slowly speed up. The only way to deal with this is floor it when merging on a highway or passing, then the car (most of the time), accelerates straight away and relatively smoothly. I got an advance package with lane assist and distance control. Distance control is 'ok on a highway (but I don't trust it in stop/go traffic). Lane assist is awfully designed, every 30 seconds it shows me to put my hands on the steering wheel (I usually have a couple fingers at the bottom of a steering wheel) and if I don't respond, it silently disengages and car starts to drift, WTF? How about an audible alert or something to tell me it's about to disengage before driving me into a ditch? The only time I use it is on a long stretch of a highway with not many turns or cars around when I can rest my hand on a steering wheel. The whole technology package (navigation, audio, etc.) was clearly outsourced to the lowest bidder in a third world country, in my opinion. Monochrome! button selection with no apps (at least it's touchscreen). My 2012 Toyota has better navigation/audio/apps than this 2016 Acura MDX (Yes, I am one of those folks who wants to listen to Pandora or check a forecast while stuck in traffic). Blutooth is bad too, the car decides to use my phone for making calls and my wife's phone for music, how is it even makes any sense? If you are willing to accept these limitations, MDX is not bad, mostly because it appears reliable and comfortable. Oh, BTW, I got 45,000 miles on a car and tires need to be replaced, so just average life with stock Continental tires. Update: Edmunds sent me an email asking for an update in 2020, here you go- I am currently at 85,000 miles, this car did not get better with age, both catalytic converters had to be replaced before I even hit 70,000 miles. Thankfully it was under warranty, otherwise its a $2K job, I think I also sunk another $1k-$2k replacing something that's supposed to last for 100,000-150,000 miles but gave way long before that. Otherwise, its normal maintenance. My friends with BMWs and Audis spent more on repairs, though, LoL.
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2016 Acura MDX ... NO Spare tire ... no tools
The base model has no spare tire and no tools to change one. I was stuck with a flat tire and had to go through an ordeal to get the flat fixed.
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Close but no cigar!
I purchased my MDX SH-AWD w/ Tech Pkg. from Lindsay Acura in Columbus, OH July 2018. I have owned the vehicle for nine months and it has exceeded all of my expectations in every category except the "new for 2016" nine speed automatic transmission. Having owned over 25 vehicles in my half century on this earth both foreign and domestic alike, I have never experienced a transmission that shifted so abruptly in the lower gears that wasn't in need of service. In fact I took my vehicle to Lindsay Acura for service on the transmission thinking something had to be malfunctioning. I knew I was in trouble when the service adviser after hearing my complaint responded with ..."yeah this model year shifts like crap" As wonderful as this SUV is...had I taken a longer test drive to discover how poorly the transmission shifts in the lower gears I would have never bought it and my kidneys would have thanked me! And that's too bad because otherwise this is a very nice SUV. As soon as I can trade out of the vehicle without losing my shirt that's what I'll do. I will even test drive newer MDX models to see if Acura has addressed what I consider to be a problem. And if they have I will buy another MDX in a heartbeat!
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First MDX
The MDX overall comfort with all the gadets is top notch. If I had to write any negatives about the vehicle would be the lack of fog lights for a near $60K luxury SUV. The other, is merely personal with regards to settling for the MDX as it wasn't our first choice because "everyone" seems to have one. On the flip side, after driving the MDX and the overall comfort I see why every seems to be driving an MDX everywhere I look. My wife absolutely loves driving it as our family vehicle. It is spacious and very comfortable. I would purchase again!
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Good overall, small problems
I have owned my MDX for a little over a year. Just turned 60,000 miles. Overall this SUV has been solid. Rear struts were replaced under warranty (rattle from rear). My front left strut is squeaking when making a hard turn so will need to be addressed soon. Engine has been very solid and has decent fuel economy for the size (24mpg average). Transmission takes time to learn. It tends to lag or gear search when you accelerate abruptly. Once it is going, it will take off. AWD system is amazing and has never let me down in snow or light off roading. Maintenance cost is very reasonable my average oil change and tire rotation at dealer is $58.00 after taxes. All other items are fairly priced. Third row is small and really only for kids. My only real complaint is the dual screen infotainment. Takes a while to learn. I wish it had a physical button for family control like the temperature settings. Back up camera is grainy but not terrible compared to other cars in 2016.
16 Acura MDX AWD Tech
This is my second MDX I had a 14 MDX FWD tech and love the SUV but hated front wheel drive so I traded up to a 16 AWD and moved all the $4000 extra crap from the 14 to 16. I love the new safety features like lane keeping assist, adaptive cruise, Collision mitigation braking system.. these features were not offered on a tech in 14.. has a couple issues with transmission but software update fix these problems. For the money no other SUV compares to the MDX in size, features, and price! Love the SH-AWD big improvement from the FWD and I get a spare tire! The add $2k cost are returned at trade in or resell. The 3.5 V6 great on gas and quick in changing lanes or pulling out in traffic. Information system is dated especially navigation system, but updated to Apple car play with Navtool to bring the MDX to today’s technology. Hope to keep for long term..
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strong smell from leather seat
I bought a 2016 MDX at Apr 2015. The car has unusual new car smell. At the beginning, I thought it will disappear soon .I am wrong. I can't stay in the car without the window open for more than one year. But unfortunately after two summers, the smell of new car just reduced a little bit and the leather seat still gives off strong chemical odor. I can confirm because if I smell closely to the leather it's just too strong chemical odor. I have owned multiple cars with leather seats before. This is the first time I hit the issue. I very understand that leather products usually has "leather smell" and I actually like that. But this smell from ACURA 2016 MDX seats is not typical genuine leather smell. It's just unpleasant chemical smell. At the time I bought the 2016 MDX, I noticed it smells more strong than 2015 MDX. And it seems to be issue with all 2016 MDX at least the first batches. I was told by many people that baking the car in summer could reduced the new car smell. Now I have done it twice in the summer. Almost every sunny day I leave the car outside and open the window just a little. I have verified it doesn't work for this car. Because this time, issue is from seat. I am pretty issue besides the seat, the smell is OK. Just the leather chemical smell is too bad. One detail I noticed is there is no smell from back piece of seat. I am guessing that the back piece of the seat has different leather.
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Rattling noisy cabin.
I got 2016 MDX in last June. It was ok for about six month then from passenger side middle row some kind of noise (like two plastic or rubbing two seat together) start coming. I try real hard to pin point but can not pin point. Now is about more then eight month I have vehicle and sound is coming everywhere, I don't know what is solution, is that my vehicle only or most mdx? Very very poor acceleration and uneasy shifting. I plan to change with other brand SUV, but before that I am going to take to dealership and/or body shop just for that noise.
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My first SUV purchase
I typically drive a vehicle for as long as possible. So when my 2003 Toyota Camry was starting to show some signs of wear and tear after 13 years, I decided to check out the new SUV's. For me I wanted comfort, quiet, smooth handling, navigation package, something easy enough to get my aging parents into, and most importantly something with a solid reputation of being a reliable and quality vehicle. My pros: I found that I liked sitting a bit higher on the road. The drive is very comfy, quiet and the vehicle is very responsive. When I test drove the car I got the speed up to 90 entering the interstate before the salesman in the backseat coughed uncomfortably, but the car never hesitated and was very responsive. The headlights provide an amazing view of the road at night. The bluetooth for phone calls is crystal clear. I am using midgrade octane gasoline and I am averaging 24.5 mpg. My cons: I wish the cup holder was a smidge larger so it could hold my bubba cup of water. The navigation system is a little confusing but now that I am used to it things are fine but it took some patience on my part. The driver seat is self adjusting to driver 1 or 2 but I wish that I could get the seat to automatically move further back than it does upon going into park. I understand that Acura has accessories for sale but I think that for the amount of $$$ you spend they could have included a net in the cargo area to keep the groceries from sliding around, I think it should have been standard not optional. Overall I really have been impressed so far and have not once regretted my purchase. I don't have any maintenance issues to report after 4 months of ownership.
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Great hype but no substance
The folks at dealership are great in service and sales but they cannot solve the issues which are congenital to Acura important one being Jerky transmission , the movement is jerky at low speeds, during accelration and marked in low gear (S). The climate control fans make loud noise . A software update made it worse. Even the seat memory fails !! Bluetooth cannot recognize my wife's Iphoe 6+!!!. Audio is good.
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9-speed Transmission Needs to Go
This is my third Acura. I am sorry i bought it. We purchased a 2016 MDX technology - a non titled dealer loaner in Oct17 with 9800mi. I cannot stand the jerking shifts the transmission makes when you start off. It is flat out annoying. And yes, as I read in reviews, it also lunges a bit when it downshifts right before a stop. Scarry. Also, if you use the paddles to downshift manually, the car goes into neutral for long pause between downshifts causing the vehicle to actually speed up (like it is in neutral) when you want to click down and slow down. The brakes are also questionable. It seems like there is air in the system. They really grab well if you hit them a second time every time you are stopping. They don't seem affective if you don't. We are also amazed how little drink holder utility there is. Don't think about leaving with two drinks - ie coffee and water. The USB ports are also extremely difficult to plug into. This vehicle also need a new driver door seal as wind noise rushes in next to the drivers left ear. And finally, good luck acclimating to the nav system. Wish I had spent more time in the Infinity - The QX60 is so smooth so quiet and so roomy. I hope I have given a potential buyer something to think about - especially the horrible transmission. This is an update one year later: Still sorry I bought it. The car lunges every time you start off. The rear end clunks on the slightest pavement cracks which I never hear in my Hylander. This car is not worth the money.
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Mostly happy after 4.5 years
We bought this car new and have now had it for four years. I would give it 4.5 stars if I could because it does all the important stuff excellently, there have been no surprises, and the only negatives are small items. The car has been 100% reliable with no service required other than the regularly scheduled oil changes, etc. which the Acura dealer does at a very reasonable price. Typical for Honda vehicles (we have owned Hondas or Acuras for over 25 years). The push button, 9 speed automatic transmission took a bit of getting used to at first, but my wife and I are fine with it now. The advantages are peppy acceleration and great highway gas mileage (27 MPG at 75 MPH you are still at under 2,000 RPM). The only disadvantage is around town there's a lot of shifting going on, but that's just something we don't notice any more. I have had no service issues that required dealer attention. Compared to the 7 speed, 2015 Mercedes ML 350, which I also own, the Acura feels much more nimble around town, and the Merc gets around 23 MPG on the highway. The MDX performs well fully loaded. Even with 5 adults, luggage, bikes and Thule box on the roof, and a fully loaded trailer hitch too, have still gotten better than 20 MPG highway. Have also towed a light trailer which worked great. For the exterior/body, the headlights are great, super bright (the Mercedes halogens are like birthday candles by comparison), the ride height is just right where it's still easy for everyone in the family to get in and out. I am not a fan of the beak grill style. The interior configuration is good, although I would have appreciated a higher opening in the rear hatch to carry large, tall items. For max storage space, with all the seats folded down (including the 2nd row): the width is the same as the Merc, and the Merc gives you about 5 inches more height, but the MDX gives you about 5 inches more length. The MDX has the storage well in the back which is nicer, so the groceries aren't tipping over and sliding around in the back. I only have a few complaints about the MDX. I personally prefer a very firm driver's seat with a bottom cushion that I can adjust to be flat. Just my personal preference but on the MDX the bottom cushion (even with adjustment) tilts back, so I use an additional booster seat cushion. Also I am not a fan of having the touch screens for so much of the controls. The shift buttons are fine, just took some getting used to. Overall we are very happy with this MDX and plan to keep it a long time. Update: the driver's seat adjustment mechanism began malfunctioning at about 4 years and 1 month (LOL one month out of warantee). The seat bottom won't adjust all the way up anymore, makes a loud clicking noise. I assume this is partly due to the fact that the automatic driver's seat preferences have it (and the steering wheel) moving and re-adjusting every time you get in the car.
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Comfortable ride, absolutely horrible GPS system
Overall, the car rides comfortably and reliably, handles well in all weather conditions. My only two complaints: the transmission is a bit sluggish (took it in and they did an update, but don't really notice a difference) and the GPS is absolutely horrible. I am very disappointed that, after spending $50k on a brand new car - a car where, btw, the GPS is not standard (included in the technology package, which I have) - the GPS is utterly substandard. Not only is it slow, it takes 5 minutes to enter in an address, and half the time it is just plain WRONG. Very frustrating. I have to use my Garmin because it is so worthless. Acura owes better to its customers.
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Great SUV! Poor electronic interface.
The touch screen interface for navigation is horrible--you have to twist a dial to spell out where you want to go. I use Waze on my phone instead. The touch screen for music isn't much better. One more problem is that the transmission occasionally gets confused and shifts erratically. Other than those two problems, it is a great car with plenty of power, head room, leg room, cargo space and great gas mileage for a large and powerful vehicle. I have owned/leased two MDX's, a 2011, and a 2016. If it weren't for the touch screen interface, I would buy another MDX, but I'll get something else instead next time.
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My last Honda Motors car after 30 years of loyalty
FINAL UPDATE: We sold this terrible car and could not be happier! UPDATE to the below review - Since the first review, we paid to replace worn out swaybars at 65K miles. There has also been another recall, this time related to the engine (again our VIN is apparently not on the list as we’ve not been contacted nor has our VIN shown up on the recall site). We're gradually REBUILDING this terrible car. The transmission is starting to shift roughly and making clanking noises when doing so. We’re not sure which will go next, the transmission, engine or something else. Repair of this poor quality car now takes up a large portion of our annual budget as American Honda Motor Company has proven they are not going to stand behind their product. The value of our Acura has dropped so much it makes no sense to sell it. We only use it locally now due to the likely event it breaks down. Our reliable Toyota is now used for longer trips. ——————— What a disappointment! After purchasing at least ten Hondas over 30 years, our Acura MDX is the worst, and Honda Motors will not stand behind this poor quality car. The paint is now peeling on our 2016 MDX purchased from Goodson Acura. The car had less than 100 miles when purchased and now has approximately 60,000 miles. To correct this paint issue, American Honda Motor Co. issued a service bulletin in August 2019 extending the paint warranty to eight years on 2014-2016 Acura MDX’s with White Diamond Pearl paint. Our MDX meets all criteria specified in the service bulletin down to the specific paint code. After contacting Goodson, Gary Force Acura (the dealer closest to where we now live), Acura client services and American Honda Motor Company executive offices, we followed their instructions precisely to have the car’s damage assessed. We wasted hours doing these things only for American Honda to DENY our warranty claim to repair the car. When asked, no reason was provided for the denial. We can only conclude that there is not a valid reason for denial. The executive office did offer, when pressed, to pay the sales tax only on the $2,000 estimated repair cost. This poor gesture of goodwill was an insult! After 30 years of our loyalty to Honda, that loyalty has not been reciprocated. Additionally, the transmission has been sticking between gears since we purchased the car. Acura made one attempt to fix it by updating the car’s software. This did not fix the issue, and Acura said there was nothing else they could do. Another mechanic told us this is a design flaw in that particular transmission. With all respect, this is our last Honda automobile. Goodbye Honda, and BUYER BEWARE!
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Not what I was expecting from Acura
Chose the MDX for a few reasons - reliability, versatility, build quality, value. Been very surprised that car does not deliver well on at least two of those traits. Had a transmission issue the first day I drive the car. Transmission got stuck in low gear. Was solved with a software upgrade and been ok so far. I did a lot of research on the transmission issues and was under the impression that the ills of 2015 were fixed in 2016. Not sure of that. Next issue was a rattle from the rear of the car since day 1. Turns out that a bolt was dropped into the chassis during assembly which required taking out part of the interior to find. How did that ever pass the quality check before delivery I don't know. On a positive note, I am actually getting great mileage - averaging 25 mpg on the freeways, far better than my last Lexus. But the car feels cheap and as if corners were cut. Lots of plastic and poor damping on the different cubbies in the car. My Lexus was far superior for only about $3k more. Still 2 1/2 years on my lease but this is my last Acura. I grew up on Hondas and Acuras but feel Acura, at least, has lost its way. Back to Lexus for me.
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A sensible choice for a luxury crossover
Purchased my MDX'16 (SH-AWD Adv/ Ent.) 3 months ago. So far so good. Great handling, smooth riding SUV. Quiet and comfortable on the road. Very responsive in sports mode. The infotainment system was not simple to use at first, but when I learned how to use it, I really like it because of its cool advance tech. features. Great sound system. Excellent Rear entertainment system with wide screen that produces a surround sound quality similar to a high end home theater system. Safety features are probably one of the best in it's class. The adaptive cruise control/ lane keep assist are great feature on long drives. Follow up review: after 9 months. So far so good, still an excellent vehicle. no major issues. I really like the push button shifter. Contrary to some reviewers complaint, doing a three point turn is an easy step for me: put the hand over the gear selectors, pull the reverse button to back up with the index and middle finger, push the drive button with the thumb to forward, no arm travel is needed. One minor issue is the back up camera was slow to respond. Just like some of the reviewers here in the site, I also noticed that ocassionally, the drive in lower gear is not smooth particularly in sports mode, but it's not a big deal, for me it has similar feel when driving a manual trabsmission car at 1st gear. Highway mpg is spot on, 26-28 in long drives at 60-70 mph on a flat road. City is around 19-20. The lane keep assist can keep up at 45-65 mph when there is a clear lane marking, at >75mph, I noticed that the car gets too close to the next lane when going on a curvy free way. Adaptive cruise works well in my car but can slam on brakes a bit hard in some occasions particularly when there is a slowing down of traffic in front of you. Not quite as smooth as a human driver braking. To me, the dual infotainment system is cool and high tech looking especially now that I'm used to it, but could still be improved to a nicer, faster, HD graphics. I wish Acura could come up with software upgrades in the future.
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Below average for a luxury vehicle
2016 MDX, sunroof molding dislodged, power side view mirror stopped working, rain sensor stopped working, emission system failed.
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Our New MDX
Great ride, love the lane assist. Took it on a very long trip and it performed great. Surprisingly great mileage.Back seats do not recline which is a bummer for our kids. Navigation system is a bit clunky with the two screens.
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Transmission problems
After 1000 miles the new 9 speed transmission can't figure out what gear to use at low speed (< 40 MPH). The ride is jerky or the car surges. The dealership is aware of the problem, but solution not available. Also the memory seat/steering doesn't always return to the set drivers position and the navigation system worked correctly 1 out of 4 attempts. Knowing what I know now, I would not get this car. UPDATE...after the recall to installing the transmission warmer the car does not seem as jerky as it once was. However, even with this change, I would not recommend this car. I just sold this car and couldn't be happier. I had forgotten how a car should drive, it proves the Acura was just terrible.
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LOVE my MDX
Driving is fun again. Once you go Acura, you won't go Back-ura!
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Jerky low speed transmission shifts
Rough shifting from idle into first and second. Jerky shifting at low speed if you do not accelerate uniformly. Not worth the $50K+ price.
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Transmission and Shifting
I shopped for 5 years to get exactly what I wanted. I have some buyers remorse. I thought the new technology for saving gas and having more gears was great until the shifting had surges. The gear shifts are hesitant and not smooth in, both acceleration and braking. The funny thing is after reading all these reviews I see that I am not the only one having issues. My problem only happened after a few thousand miles. It dd not do this in the beginning. My car now only has 10K.
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Rattle Rattle Bang Bang
The tech package was better in our 2004 MDX, Impossible for a six foot man to get in and out of drivers seat, and lastly the car has dash rattles and not only that the rear of the suv it sounds like it is bottoming out when it crosses tar stips. Took the car in for routine service in may, told the about dash rattles, banging noise in the rear and the transmission hunting for gears on down hill grades. They said they had service bulletins on the shifting and the rear end noise. They reprogrammed the computer and installed new bushings in the rear suspension. The two actions made a huge inprovement in those issues. As far as the dash rattles I found that by putting cardboard between the passengers window pillar and the dash the rattle was eliminated. When I took it in the dealer they removed the unsightly cardboard and replaced it with foam tape. Looks much better and the rattles are gone.
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Great Vehicle
We love the vehicle, getting use to all features. Salesman was very professional, courteous and made feel like coming back for next vehicle. Lots of things too early to rate since we have driven only 300+ miles, time will tell. Overall we are happy. Too early to fuel economy rating. Draw back is no spare tire with the pricey and luxurious vehicle. Road free road side assistance in case of flat tire how long it will take in town and when I am on roads 100 or more miles away from nearest facility ? It would not have cost Honda more than $ 50 dollar more per car which consumer pays. In my judgment it is poor decision on Honda's part.
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VA MDX SUV for momma
Don't like the 9 speed transmission; it shifts hard & unexpected in lower speeds. Acura unable to resolve hard shifts at 20 & 30 mph....
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The Acura MDX Mistake
After owning Honda for decades I decided to upgrade to the Acura brand. What a big mistake that turned out to be. The shifting quality is poor to say the least and the bang shifting it does every so often just to make sure your a wake is a nice touch. But the worst part of all is the Acura is not owning up to these problems and say that is the way these vehicles operate. So I say to them put that in your advertising.
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Love your family? Consider other choices!!!
First of all, this review is 100% personal opinion and experience. I don't want to hurt anyone feelings and passions for this car. I would not review Acura as a brand and its corporate customer relations, dealership or service as I never had worse. This is separate review on different site. At the beginning as I was buying used car and wanted to be on the safe side, so paid few thousands more and purchased "certified" car with couple hundreds of points of inspection. Picked up car from dealership clean and shiny but unfortunately at night time. Next day found broken door handle, water on the passenger seat floor like after flood and as a bonus transmission which feels like doesn't know what to do with the engine and stupid driver actions. Next day everything was complained to the dealer and the fun started. Door handle was fixed after first visit to the service, water on the floor only after 2d visit (they thought I will not check it?!), transmission was “software” updated during both visits, which made it act worse. 3d and 4th visit for transmission issues left without any attention only with comments "it is Acura's design". At the end of January when we had a week of temperatures lower than -20F I had 2 situations which didn't turn into fatal accidents only by miracle. While starting from stop position transmission just fully refused to provide traction/torque to the wheels for few seconds. So, imagine that you want to speed up in front of the truck, push the accelerator to the floor and everything you get is just 6-7 thousand RPM without any movement. Then a kick to 2d gear and slow movement. Thanks God other drivers were experienced and had time to brake in and not smash me to the ground. This was the last straw. I filed a complaint with State General Attorney and NHTSA, 7 weeks passed and there is no solution or any proposal from dealership or Acura, next step is arbitration and BBB complaint procedure. My car is 100% not safe to drive (at least for me and my family)! So, why do you need all these myriad of airbags and line assistants if one day truck will just make you flat? I regret I didn’t read reviews on this car before purchase to find out that every second complaint is about the transmission. I would never think that luxury brand can have such a huge technical problem called “Manufacturer’s design”. The overall feelings about the car are about average - panel plastic is cheap, and you have no feeling you sit in luxury car. I would say just good quality of a regular brand. I had Chinese and Soviet Union cars in my life, so I know how really cheap plastic feels. Back up camera is a joke as it feels I put glasses with blur lenses. Audio quality is decent but quite poor for “luxury” brand. Cargo area is small for this size of SUV. 2d row doesn’t fold completely. No fog lights (only as an option in 21st century!). Driver seat and wheel memory settings are not always return to its memorized position. You cannot drive with open door. One more not safe feature - car is locking with the key fob inside! I had my 4 years locked in the car with key inside. Thanks God it was not hot or extremely cold and we were able to unlock the door within few minutes with alarm went off. But if there were nobody inside I would just have to break in or go home for 2d key fob. There are some positive moments. Dynamic in sport mode is quite impressing (even with the kicks). Actually, it is only one positive moment I can recall. But who needs it in family SUV? I would be more worried about MPG which never was better than 20. Will try to update review within the further process. Part 2. 6 months later. Transmission was replaced to the new one. Acura "design" with jerks and slips confirmed. Car returned to dealership for trade in. Thanks to the outstanding new general manager trade in value was more than reasonable - 98%. Traded in for Lexus, no complaints, only praises and admiration. Goodbye and Good luck Acura, thanks for such useful experience!
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Not what I had expected.
After owning Hondas for over 30 years and a 2004 Honda Pilot for the past 13; I decided I was going to get myself a luxury SUV. Given my happiness with Honda vehicles, I always assumed it would be an Acura MDX. After taking it for a test drive I have nothing really bad to say about the vehicle, only that it looked and drove like a very, very nice Honda, but not what anyone would consider a luxury vehicle. It lacked the plusher interior as well as the driving enjoyment that one would expect from a luxury car (at what what still a luxury price). As a matter of fact, I also test drove a completely decked out 2016 Honda Pilot Elite and found that other than being even bigger tan the Acura offered similar features at a lower price.
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Interior design
My wife did not like the tricolor interior - the dash drab gray, the seats are whatever the trim color is supposed to be and then there are simulated wood appointments in the middle. I could have lived with it but it sure was not attractive. We're going to wait to see what 2017 or 2018 brings for Acura and Lexus.
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Rattle box
This is the worst purchase ever. The seats are very uncomfortable. Cheap build quality as the doors rattles when you drive. Terrible drivetrain. Lots of noise and vibrations. If you want a real luxury car, look at Lexus, Mercedes, or Bmw.
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Infinity to Acura a different story
I was in a journey in 2016 looking for a new car since I changed it every 3 years, I delayed the decision a little bit because I love the Infinity JX35 car performance including the outstanding customer service I received throughout all this years while doing the car maintenance. After doing a lot of research I decided to change to this vehicle and for my surprise the car stopped itself in the middle of a drive thru creating a chaos at the fast food lane and all the people shouting how a new car doesn't move. After the journey to move the car to the Customer Service facility, a couple of weeks to determine what happened, without a courtesy car...they communicate that for my surprise it was the transmission computer that had issues and after two months I am paying the car without having it back at home. I am concern more with the consequences of having another situation in a more risky situation when I understand that might be a safety issue... Bottom line, totally disappointed with the car, I do not recommend this brand and customer service far away from the one received by Infinity. I do not recommend this brand by any chance.
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Second MDX is disappointing
I traded my 2013 Acura MDM in for a 2016 and am very disappointed in the new car's transmission. It is very clunky and shifts in and out of gears unnecessarily. Based on the transmission alone, I would not recommend this vehicle. The old transmission was a 6 speed and was much smoother than the current 9 speed. At highway speeds it is fine, but in ordinary city stop/go traffic it is not. I do like the lane change warnings and the warnings that you get when you are backing up that another car is approaching from the sides. This is very helpful when pulling out of a parking space when another truck or SUV is next to you. The car informs you someone is coming before you can actually see the oncoming car. Very nice feature! I wish Acura would offer a HUD, I have one on a BMW and it is another feature that once you have, you don't ever want to give up. The navigation system display is not very well done and the software it uses is not very efficient, also much better on my BMW. All-in-all, I would rather have my old MDX back.
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Unreliable Navigation System
The navigation map system in not reliable. When an update becomes available, be prepared to pay $145 or more plus tax & shipping for the software. My concern is traveling outside of my hometown to places that have updated their roads. Unfortunately for the amount of money spend for this vehicle, you CANNOT rely on the navigation map system. I purchased my vehicle in June 2015 and today (9/13/16) I contacted Honda Navigation System and was told there is no information about a forth coming update to the navigation map system. I have to use Google Maps from my mobile phone which is much more reliable.
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Best bang for your buck!
Great vehicle for the price. We compared it to the lexus rx 350 and the mdx was the best bang for your buck! More space with the same technology and quality as lexus and cheaper price.
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Can't hear the music
Loved the RDX and followed with the MDX. Mistake. From cold start the car takes a few seconds to download (or open) its software and the initial start is "jerky". The transmission/pick-up is initially slow. But the one awful feature is the radio- It has been to the dealer to check all connections-claims to have found none which I believe since the radio still cannot hold a station. Every station wanders/gets static. Think this is the worst car radio I've had since I was a kid in my father's 1958 Dodge.
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2016 MDX Still a Best Value
Fair Market Pricing to get the best deal
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Disappointing
Too firm of a ride for me. 9 speed transmission never stops changing. Computer forgets seat and vent settings. Driver side vertical seat motor stopped working. MPG varies wildly and no longer gets avg. 22mpg. Had minor bump, air bags did not deploy but the seat belts and air bag system stopped working requiring replacement of driver's side belt and a very difficult extraction of the SRS module, sent way to have the SRS programmable module reset and then reinstalled. The SRS light finally goes out and I can get car inspected. Car computer does not like extremely cold temperatures and hesitates to start. The back up camera display is grainy. The radio stops when ignition is turned off, most car radios cut off when the driver side door opens. It seems they started production before testing.
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Reliable as they come!
I bought the MDX in ‘17 and have driven 100k miles on it (135k total) and it’s running great. I love the acceleration it provides, but it does have a small delay in response time when I hit the gas (that’s my biggest gripe about the SUV). The entertainment system is outdated but I like the screen size. Having a third row comes in handy when the kids are tired of sitting next to each other or if a friend tags along. Great space when the third row is folded down, but minimal space when the seats are up. For a 7 passenger SUV with a V6 engine, it gets decent MPG. Usually 21MPG per tank. I believe it’s advertised as an average of 19. As a tech snob, I wouldn’t but this SUV. As a guy who needs a larger SUV that’s reliable and powerful, I would. Lastly, I did have a computer software issue that caused my SUV’s transmission to limit shifting and I was only able to go 40MPH. I took it to the dealer and they updated the software and it has run fine ever since, but that was an irritating day.
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Super AWD
Plenty of room, fantastic handling and traction in snow and all wet roads. Very quiet interior due to the acoustic glass. Firm but comfortable ride and lots of power from the V-6. MPG on highway as high as 28 mpg if driven sensibly.
Great Car
Fantastic Car
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Great Car
Handles great but ride a little harsh for luxury car
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Awsome car!!
2016 Acura MDX SH-AWD with Technology and Entertainment package has been very good so far: My overall experience with Autonation, Stevens Creek has also been very good, very friendly staff. The salesman Mr Allen Kim was very helpful so does the finance person Mr Christian. If you happen to decide to buy Acura buy it from Autonation, Stevens Creek and ask for Allen Kim. The car itself is very spacious, nice / plush interiors and I like the push-button gear shift once I got used to this. +Good Performance +Overall comfort +Excellent safety +120V AC supply in the rear console is very good and handy on the go. Cons: -Cruise control is not as smooth and speed is not constant when the roads have elevation. -Navigation is slow/un-intuitive. -Glove box illumination works only when the engine is ON -Third row leg space is okay for kids and bit jammed for adults but for the price/size, I guess this is okay. I was also considering Audi Q7 but I think I made a good decision to stick with Acura MDX due to its looks and features. Few things Acura could improve further, given that this is the "Entertainment package" trim: 1. USB port could also have supported the rear video playback (ex: AVI/MP4) 2. Similarly, instead of decade old audio/video jack ports in the rear video in/out, they could have included the HDMI port or maybe another USB port. 3. Could have included the BluRay disk drive instead of the previous/old generation DVD optical drive for the rear video playback 4. I hope / expect to see if Acura could fix or improve any of these and also consider adding "Car Play" integration in forthcoming firmware upgrade.
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New MDX purchase
There is a touch of lag from hitting the gas pedal to kicking in - but once kicked in it really goes! Turning radius is a bit large and difficult to judge turn into tight places. I find myself re-parking to get in between the stripes in parking lots quite often Required oil changes are few. I purchased a maintenance plan/extended warranty but it really wasn't needed The built in GPS is poor, even when updated (which is expensive). Google does a much better job and I rarely use the included GPS Been 7 years owning it now with just one unscheduled service needed. Just doing as the reminders tell me to do and it runs like new. Of course, I am retired, so not really putting on the miles The premium gas is a pain in the backside - exactly where my wallet is, so when I can, we use the wife's Toyota Camry which uses regular
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