Used 2016 Acura MDX Consumer Reviews
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Terrible Transmission
I have had the car for 7,000 miles now. The transmission is very jerky. There are times when making a right turn going from high to low speed and trying to get the car back up to speed is a pain. I have to push the accelerator much harder around turns and the car struggles to find a gear. For a luxury car, this is not acceptable. The drive is not fun at all and the service department at Weir Canyon Acura said this is the way the car drives. I have called Acura directly to log a complaint. Contact them directly so they can fix this issue. I don't think I would buy another Acura again.
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They just can't get it right
I thought many times before writing this review. I felt that there was no need to let others know about my problems , but my conscience just kept telling me to share my thoughts with the media. When I was driving home the first time from the showroom there was a metal knocking noise under vehicle and was quite concerned. I immediately called my salesman who put me through to service.the manager said there is a bulletin on this but acura had no fix ,but are working on one. i asked how long? and he responded by saying they have been working on it since 2014.I laughed and then choked and said what are you talking about. He said the design of the parking brake cable was not designed correctly and it knocks like a chain hitting the bottom. after quite a few adjustments and the rear brakes overheated from overtightening the cable, I just gave up and said I will live with it until acura comes up with a fix. Well, to continue, Ive had countless parking sensor issues that just go off even if no one is around waiting for the red light to change. It sometimes scares me thinking another vehicle is approaching .The only way to shut the sensors off is to override them and shut the system off completely. they removed my bumper 6 times ( damaging the bumper)and replaced modules and sensors and harness and still no fix.The dealers remedy is to just shut them off permanently, even though i bought the advance model to get this option factory installed.My preset steering wheel only works sometimes. My 9 speed tranny clanks ,I guess it wants to let me know its still there . My brakes practically go down to the floor and acura tells me that its ok. Seat adjustments are not great,but i guess acceptable. My rear backup camera looks like I have been driving in a dense fog ( useless) .They say other mdx cameras look similar. The ride quality on smooth roads is fine ,but try hitting a few minor potholes and it goes right through the cabin. While I was even servicing the vehicle a woman was complaining about the terrible ride quality and vowed to sell her mdx just to keep her sanity. There is a scraping noise when you first start the suv in the morning. Might I have to say more. Acura customer relations keeps telling me that they would like to continue working with me to correct these issues after more then 5 attempts ( i stopped counting) and yes I am aware of the lemon law.I said the right thing is to put me in another vehicle and you can continue to correcting these issues on your own and spend 24 hours a day to figure it out so other loyal customers don't suffer. Acura ,unfortunately with being the best selling luxury suv cannot get it right. i guess people gravitate to it because the price is great compared to other similar suvs .Also, acura shares the same mother company as the civic and accord who have held top honors for many year, so people that want luxury and reliability will hopefully get it like the honda products previously mentioned.I am not writing to punish acura I just want them to get it right. In closing, Maybe I just might just decide to stop punishing myself one day and move on to another brand after owning acura's for many years. I guess Im finally getting wise that taking off a shield on the front grill or giving real wood trim instead of plastic will ultimately not shield this company from customers realizing that there is something wrong here. What acura needs to do instead of fixing a grill issue is to fix mechanical issues that are the real reason why people have always purchased honda products in the first place called reliability.
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- SH-AWD 4dr SUVMSRP: $15,58813 mi away
- SH-AWD 4dr SUV w/Technology PackageMSRP: $21,22214 mi away
- Technology Package 4dr SUVMSRP: $16,998In-stock online
Smooth like a weedwacker
What happened to Acura? It used to be a luxury brand! The 9 speed transmission cannot figure out what gear to be in. And the ride is very bouncy! Lot of vibrations when driving on the highway. If you plan on spending $50k, I would look elsewhere.
Jerky Transmission + Clunky Shifting = last Acura
Background: Purchased this 2016 model in May of 2015 - have driven for a year. Thud/clunk noise e-v-e-r-y time I accelerate from around 40 to a higher speed. Head mechanic at dealer acknowledged this shouldn't be happening, had my car for weeks, put in a new drive train. Problem still there so then they told me that all of the MDXs do this. Wait-what?? Engine will shut off when I stop, every single time I stop, unless I deactivate the fuel saving feature. Get in the car in the AM, deactivate, go to grocery, get back in car, deactivate, stop to get gas, get back in car, deactivate. You can see how irritating this becomes on a daily basis. Dealer tells me no way to get around this. Driver's side window rattles when it's about 1/3 of the way down. After my first month of driving this car, transmission made a thud noise when in reverse (dealer was able to fix this). Very jerky ride at slow speeds (i.e., pulling slowly out of my driveway or rounding a corner). Lots of "cool" touch screen controls -- until you realize that you can't just turn a knob to change the AC or heat, you have to hit the control screen multiple times. Even my husband, who loves everything tech, complains about what a pain this is. When you shift gears, rolls forward or backward quite a bit so don't you dare park too close to anything. And there are other smaller things that make driving this vehicle every day unpleasant. My car history: every 3-5 yrs, when a typical manuf. warranty runs out, I get a new car (I've been hit more than once so I'm very concerned about safety) and this is the WORST car I've ever owned. I hate it. What am I comparing it to? Going way back to my Honda Passport, Mercedes ML350, Mazda MPV, Subaru Tribeca, Toyota Highlander Hybrid, Volvo XC60 (all of them high-end models w lots of features). This vehicle may get a great review after being test driven once for a car website, but check online and see how disappointed all of us owners are who have to drive it every day.
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I can't believe this is an Acura...
After owning 5 Accords, 2 Odysseys, 1 CRV and a Pilot without any issues, I figured the next logical step was Acura. We test drove and almost bought a Ford Explorer Sport, but the Honda loyalist inside of me said the Acura would be a better overall purchase. From the moment we leased this MDX 6 months ago it has been a HUGE let down. The transmission is horrible and shifts almost violently (dealer said this is normal), the suspension pops and clunks on every bump (3 attempts by dealer to fix), the touch screen is cool in theory, but when you just want to turn on the seat heater or adjust the fan it takes far too much effort. The cargo area is poorly designed (in my opinion) because the roof slopes in the rear and limits capacity. The seats seem to be okay; they are a little small for my 6'3" frame but my wife finds the car comfortable. On the plus side, the ride on the freeway is compliant and gas mileage is phenomenal (although, keep in mind you have to use premium fuel which offsets some of the MPG savings). I love the LED headlamps, but more and more cars are adding this feature, which makes is less special on the Acura. Remote starter was standard on my Accord, but we had to pay $400 extra for it on the Acura. Overall, the car looks much better than it performs. I never thought I would say this about a Honda product, but if you are in the market for a midsize SUV, do yourself a favor and drive several other vehicles...this Acura just doesn't live up to it's name.
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