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Used 2016 Acura MDX Consumer Reviews

3.2 out of 5 stars
126 reviews

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2 out of 5 stars

9-speed Transmission Needs to Go

Bob K, 06/11/2018
updated 12/12/2018
2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
4 of 5 people found this review helpful

This is my third Acura. I am sorry i bought it. We purchased a 2016 MDX technology - a non titled dealer loaner in Oct17 with 9800mi. I cannot stand the jerking shifts the transmission makes when you start off. It is flat out annoying. And yes, as I read in reviews, it also lunges a bit when it downshifts right before a stop. Scarry. Also, if you use the paddles to downshift manually, the car goes into neutral for long pause between downshifts causing the vehicle to actually speed up (like it is in neutral) when you want to click down and slow down. The brakes are also questionable. It seems like there is air in the system. They really grab well if you hit them a second time every time you are stopping. They don't seem affective if you don't. We are also amazed how little drink holder utility there is. Don't think about leaving with two drinks - ie coffee and water. The USB ports are also extremely difficult to plug into. This vehicle also need a new driver door seal as wind noise rushes in next to the drivers left ear. And finally, good luck acclimating to the nav system. Wish I had spent more time in the Infinity - The QX60 is so smooth so quiet and so roomy. I hope I have given a potential buyer something to think about - especially the horrible transmission. This is an update one year later: Still sorry I bought it. The car lunges every time you start off. The rear end clunks on the slightest pavement cracks which I never hear in my Hylander. This car is not worth the money.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Great hype but no substance

Ram, 08/29/2016
2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology and AcuraWatch Plus Packages (3.5L 6cyl 9A)
4 of 5 people found this review helpful

The folks at dealership are great in service and sales but they cannot solve the issues which are congenital to Acura important one being Jerky transmission , the movement is jerky at low speeds, during accelration and marked in low gear (S). The climate control fans make loud noise . A software update made it worse. Even the seat memory fails !! Bluetooth cannot recognize my wife's Iphoe 6+!!!. Audio is good.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Great SUV! Poor electronic interface.

Fred Lauber, 10/03/2018
2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
2 of 2 people found this review helpful

The touch screen interface for navigation is horrible--you have to twist a dial to spell out where you want to go. I use Waze on my phone instead. The touch screen for music isn't much better. One more problem is that the transmission occasionally gets confused and shifts erratically. Other than those two problems, it is a great car with plenty of power, head room, leg room, cargo space and great gas mileage for a large and powerful vehicle. I have owned/leased two MDX's, a 2011, and a 2016. If it weren't for the touch screen interface, I would buy another MDX, but I'll get something else instead next time.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Comfortable ride, absolutely horrible GPS system

Ellen, 11/19/2016
2016 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful

Overall, the car rides comfortably and reliably, handles well in all weather conditions. My only two complaints: the transmission is a bit sluggish (took it in and they did an update, but don't really notice a difference) and the GPS is absolutely horrible. I am very disappointed that, after spending $50k on a brand new car - a car where, btw, the GPS is not standard (included in the technology package, which I have) - the GPS is utterly substandard. Not only is it slow, it takes 5 minutes to enter in an address, and half the time it is just plain WRONG. Very frustrating. I have to use my Garmin because it is so worthless. Acura owes better to its customers.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Not what I was expecting from Acura

Mike B, 04/30/2016
2016 Acura MDX Advance Package 4dr SUV (3.5L 6cyl 9A)
2 of 2 people found this review helpful

Chose the MDX for a few reasons - reliability, versatility, build quality, value. Been very surprised that car does not deliver well on at least two of those traits. Had a transmission issue the first day I drive the car. Transmission got stuck in low gear. Was solved with a software upgrade and been ok so far. I did a lot of research on the transmission issues and was under the impression that the ills of 2015 were fixed in 2016. Not sure of that. Next issue was a rattle from the rear of the car since day 1. Turns out that a bolt was dropped into the chassis during assembly which required taking out part of the interior to find. How did that ever pass the quality check before delivery I don't know. On a positive note, I am actually getting great mileage - averaging 25 mpg on the freeways, far better than my last Lexus. But the car feels cheap and as if corners were cut. Lots of plastic and poor damping on the different cubbies in the car. My Lexus was far superior for only about $3k more. Still 2 1/2 years on my lease but this is my last Acura. I grew up on Hondas and Acuras but feel Acura, at least, has lost its way. Back to Lexus for me.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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