Used 2016 Acura MDX Consumer Reviews
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God Awful Noises!
Rita Kitchens, 01/06/2016
2016 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
18 of 23 people found this review helpful
You should not buy this car! It makes terrible noises that come from the rear end, possibly the suspension. My car has been the the service department in Omaha, NE 3 times and the first two times they quickly replaced parts and said they fixed the noise. The 3rd time, I rode with a service tech and service manager and they heard the noises but said they did not know how to fix it. When I returned to pick up my car the service invoice coveniently mentioned that they "could not duplicate the noise". I got no support from the dealership at all and called Acura Corporate hoping for some better service but no such luck. They will tell you this very loud noise is a characteristic of the vehicle and likely won't do anything to fix it! Do not buy an Acura MDX!
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The Money Trap
Karen, 08/05/2016
2016 Acura MDX Technology Package 4dr SUV (3.5L 6cyl 9A)
7 of 8 people found this review helpful
I looked for a new car for months and decided on this nice MDX, only to be left on the side of the road when the transmission broke. We waited 3 hours for a tow truck to come. My 2016 MDX had just 3800 miles on it. I asked for a new transmission, but they said all it needed was a gasket. I ghad a BMW which I loved, but it had 190,000 miles on it and I wanted dependable transportation for traveling now this is what I am stuck with. I will say the people at the Acura dealer were very nice, but I did not get great end results. When you spend that kind of money and this happens they should make it right.
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2016 Acura MDX for sale near you
3 of 41 listings
- Technology Package 4dr SUVMSRP: $20,99032 mi away
- Technology Package 4dr SUVMSRP: $16,998In-stock online
- SH-AWD 4dr SUV w/Advance and Entertainment PackagesMSRP: $15,195In-stock online
See all 41 listings
Best Vehicle I've Ever Owned
Ron, 12/23/2016
2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology and AcuraWatch Plus Packages (3.5L 6cyl 9A)
7 of 8 people found this review helpful
I've driven the Acura MDX model since it arrived in 2001 and been an Acura owner since 1995. This being my 4th MDX the 2016 is the best driving experience I've ever had. I was a little nervous with the move to a crossover design, happy with the feel of the RL I've missed. The slight one inch lowering to the ground was a concern but still keeps me high enough on the road to see ahead in traffic. The new safety innovations are incredible and give me a new sense of road safety beyond what I've ever experienced. The gas mileage is through the roof beyond what I expected which was my main motivation for buying in May of 2016. I don't get all the transmission complaints, but I must say, I don't drive the car fast, I drive it economically for safety and good gas mileage. For this reason, the car is a dream. If you want a sports car, then go buy one. I love having the option of the engine stopping if you press the brake a tad harder at a stop. At first this was strange, but now a natural part of driving the car. All the technology took a small learning curve but once you learn, it's part of you. My Acura dealership has been completely responsive with any questions I have. The MDX handles beautifully with new smart technology helping to keep me in my lane when driving the freeway. I love the distance setting of three choices when using cruise. I'm not trying to out drive anyone, just selecting my space on the freeway to drive most economically. Hitting 28 miles to the gallon on a long trip is the best MPG I've ever received from any Acura. The sound system and tech package is delivers all I need and then some. This new 2016 MDX delivers the most enjoyable driving experience I've ever had!
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Terrible customer service and tech problems
Jeff Axup, 09/30/2016
2016 Acura MDX SH-AWD 4dr SUV AWD w/Technology Package (3.5L 6cyl 9A)
4 of 4 people found this review helpful
Acura customer care refused to return my calls for 8 months when the backup camera was intermittently not functioning. Even after I send videos of it occurring they refused to accept responsibility or communicate. Acura clearly doesn't care about customers after they make the purchase. The navigation system and voice recognition system is really a joke as well. I replaced it with a dash-mounted iPhone. The car does handle well and the all-wheel drive is great.
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First Acura
Paul Moyer, 08/01/2015
2016 Acura MDX SH-AWD 4dr SUV AWD w/Advance Package (3.5L 6cyl 9A)
6 of 7 people found this review helpful
After owning several BMW's, Mercedes, and lastly a Jeep Grand Cherokee, I decided to look at Acura due to its quality reputation and value. A comparable BMW or Porsche would have cost 20K more. I was immediately impressed with the comfort, quality, and performance. Although not as sporty as BMW products I have owned, it drives and corners smartly. Probably the quietest vehicle I have owned. After many dealership visits with the Jeep, I look forward to years of routine service only with the Acura.
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