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Used 2011 Volkswagen Touareg Hybrid SUV Review

Consumer reviews

Read what other owners think about the 2011 Volkswagen Touareg Hybrid SUV.

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2.0 out of 5 stars
2 reviews

Most helpful consumer reviews

3 out of 5 stars

Most expensive car I've owned, also the crappiest.

Joe Walsh, Las Vegas, NV, 12/31/2018
2011 Volkswagen Touareg Hybrid 4dr SUV 4WD (3.0L 6cyl S/C gas/electric hybrid 8A)
Was enthusiastic about the hybrid specs when I bought this vehicle (used 50,000 miles). It's clearly not getting the mileage advertised and I drive to maximize the hybrid mileage (a lot of coasting). Note: vehicle will not go into a battery only mode if the OAT is above 90 degrees. Main issue is every time the key is inserted (or start button pushed) it's a crap shoot. How quickly you go … from inserting the key to turning it on makes a difference in the start-up sequence and at different times will give different error messages. Right now it's sitting frozen (locked in park) in the LAS airport parking lot with a steering message possibly because I too quickly went from insert to start. The transmission is clunky and sometimes misses the transition from one mode (battery only, battery charging, engine on, engine off) to the next resulting in uneven acceleration (and one early morning no acceleration until I turned vehicle off completely waited 60 seconds then restarted) and also uneven braking. Doubt it will safely tow the rated towing capacity (or even close) though I did tow a 2000 lb trailer from Washington to Nevada with ample acceleration (generally better than without a trailer). I'm a 35 year pilot/former military and I've flown, driven and floated a lot of complex and quirky vehicles but this car is by far the worst. It looks nice sitting there though.
1 out of 5 stars

Sold back my TDI to VW and bought this Terd

Mike Fetterhoff, Pompano Beach, FL, 02/07/2023
2011 Volkswagen Touareg Hybrid 4dr SUV 4WD (3.0L 6cyl S/C gas/electric hybrid 8A)
Not sure where to start. I sold back my 2012 Touareg TDI to Volkswagen because the amount they were offering me for the recall was a Street Equity call. Due to the fact that my wife love the “Sunroof”, I found my current 2011 supercharged hybrid Touareg two states away so of course I went and got it for her. Shame on me for not diving deep enough into the facts of this platform! Volts … wagon badging with Audi drivetrain and it seems absolutely no one knows how to work on it! I’ve taken it to Volkswagen dealers and been told to take it to Audi and vice versa. I have even called Volkswagen customer support due to the fact that the hybrid engine fault code comes on And shuts down pretty much immediately which in one instance a few months ago left my wife in the middle of a 3 lane Highway after making a turn dead in the water! Volkswagen told me to take it to my nearest dealer which I did and had before but no one there knew how to work on it. In a roundabout way I was pretty much told not to bring it back to Reeves imports which is now called something else I think Fitzgerald auto Mall in Tampa not to bring it back! I’ve been told just to sell it but, I can’t knowingly sell or trade this vehicle Even with full disclosure on the electronic issues I’ve had for a few years that Volkswagen will not assist with at all! It is sad because my wife drives this vehicle every day with my children and she is so gun shy of pulling out in the traffic anticipating this thing stalling and killing them all. I must say that I’m very disappointed in Volkswagen customer service and I’ve even asked for a regional service manager to reach out to me which never happened. At this point, I tell everyone that will listen to never ever ever buy a Volkswagen product! This could have been very well avoided if I could’ve got some technical support through Volkswagen service management but all I’ve heard is crickets! so, I’m stuck with this vehicle because I can’t knowingly sell it but, I have to pray that my wife and children don’t get seriously injured or perish from the faulty electronics in this vehicle! How do you spell avoided I would have my name on the list for the new Volkswagen scout EV that’s coming out at some point. I just wonder if the upper management Volkswagen would let their wife and children ride in a vehicle like this? As of right now, the airbags are in op, steering is throwing a code, engine, transmission and a list of other things that are not as important as what I’ve listed I guess. Oh, ABS is always out too! I pray that someone sees this that can help! I also hope that Edmonds decides to post it Due to its negative Contant as of now. I’m going to list the VIN just in case someone sees us that can put themselves in my shoes! WVGFG9BP5BD004329 God Bless, Mike [contact info removed]

Edmunds Summary Review of the 2011 Volkswagen Touareg Hybrid SUV

Pros & Cons

  • Pro:Confident driving dynamics
  • Pro:high-class interior
  • Pro:impressive equipment roster
  • Pro:powerful and fuel-efficient powertrain options
  • Pro:high towing capacity.
  • Con:No third-row seat
  • Con:middling cargo capacity
  • Con:spongy brake pedal feel
  • Con:upper trims get costly.


Full Edmunds Review: 2011 Volkswagen Touareg SUV

What’s new

For 2011 the Volkswagen Touareg is redesigned and boasts notable improvements in performance, fuel economy and rear passenger space.

Edmunds says

The newest VW Touareg offers an available gasoline-electric hybrid powertrain and more passenger room, greater performance and higher fuel economy than its precursor. If you don't need three rows of seats or class-leading cargo capacity, the Volkswagen Touareg deserves a look.

Vehicle overview

The 2011 Volkswagen Touareg represents the luxury SUV's first full redesign since it debuted a decade ago. In a nod to the on-road preferences of most crossover SUV owners, VW did away with the heavy and complex dual-range transfer case for off-roading. This contributes to a weight loss this year of nearly 400 pounds, which along with the new structure's increased rigidity notably sharpens on-pavement performance.

Under the hood, the new VW Touareg offers a choice of three engines. Two are carry-over: V6 gas and V6 turbodiesel. But rather than a gas-guzzling V8 at the top of the ranks, there is now a hybrid model sporting a supercharged V6 along with a battery-powered electric motor. This powertrain has been developed in conjunction with Porsche, and indeed it is the same hybrid powertrain that powers the Porsche Cayenne Hybrid.

Volkswagen's first-ever hybrid is as close as you'll get to a "cake and eat it" experience, as it provides the performance of a V8 but with better fuel economy than a V6. Along with a net output of nearly 400 horsepower that allows the Touareg Hybrid to sprint to 60 mph from a standstill in just 6.2 seconds according to Edmunds testing, the hybrid powertrain provides a combined fuel economy estimate of 21 mpg. That's 40 percent higher than the 15 mpg combined the V8 version offered a few years ago. A new eight-speed automatic (standard for all trim levels) also helps improve the fuel economy of both the V6 gas and turbodiesel models.

The 2011 Touareg's exterior styling is taut and crisp, with more pronounced character lines and wheel arches. Up front is VW's new corporate face, while out back there are distinctive LED taillights. The Touareg is still a midsize crossover with seating for five, but those in back are particularly well served now, with more rear legroom and a backrest that reclines to three different positions. With rich wood, metallic accents and high-quality materials throughout, the Touareg's cabin gives nothing away in terms of luxury ambience to more prestigious nameplates.

All things considered, the 2011 Volkswagen Touareg lineup not only compares favorably in terms of luxury and performance against respected rivals like the Acura MDX and BMW X5, but also has what it takes to compete against cutting-edge hybrid rivals like the Lexus RX 450h and Mercedes ML450 Hybrid.

2011 Volkswagen Touareg models

The 2011 Volkswagen Touareg is a five-passenger midsize SUV that's available in four main trim levels: Sport, Lux, Executive and Hybrid. All but the Hybrid can be had with either gasoline V6 ("VR6") or turbodiesel ("TDI") V6 power.

The Sport comes well equipped with 18-inch wheels, bi-xenon headlights, power tailgate, rearview camera, dual-zone automatic climate control, eight-way power/heated front seats, leatherette upholstery, a navigation system, Bluetooth and an eight-speaker audio system with CD player, satellite radio and iPod integration.

The Lux adds 19-inch wheels, a huge "panoramic" power sunroof, heated sideview mirrors, walnut cabin accents, leather upholstery, 12-way power front seats (with power lumbar support for the driver), driver memory presets and power rear seat releases.

Moving up to the Executive adds a corner office (just kidding), 20-inch wheels, a heated steering wheel, heated rear seats, keyless ignition/entry, rear park assist and a Dynaudio premium sound system.

The Hybrid comes loaded with all the aforementioned along with a power-adjustable steering column, passenger memory presets, passenger power lumbar seat support and metal door-sill plates.

Options are few and include a Towing package, carpeted floor mats and the Protection package (which consists of rubber floor mats, a rubber cargo area mat and mud guards).

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Performance & mpg

An eight-speed automatic transmission and all-wheel drive are standard on every 2011 Volkswagen Touareg. The VR6 versions have a narrow-angle 3.6-liter gasoline V6 that makes 280 hp and 265 pound-feet of torque. The TDI versions feature a 3.0-liter turbodiesel V6 good for 225 hp and a whopping 406 lb-ft of torque. The Hybrid features a supercharged, direct-injection 3.0-liter V6 gasoline engine paired with an electric motor. The two combine to generate an impressive 380 hp and 428 lb-ft of torque, enough to catapult this Touareg from a standstill to 60 mph in just 6.2 seconds according to Edmunds testing.

EPA fuel economy estimates for the VR6 stand at 16 mpg city/23 mpg highway and 19 mpg combined, while the TDI is rated at an impressive 19 city/28 highway and 22 combined. These represent improvements of 2-4 mpg over the previous Touareg VR6 and TDI. The Hybrid rates 20 city/24 highway and 21 combined.

Properly equipped, the Touareg (any trim level) can tow 7,700 pounds, which is more than most competitors.

Safety

Every Volkswagen Touareg comes standard with antilock disc brakes (with brake assist), stability and traction control, hill hold assist (to prevent roll-back when you stop on a steep incline), front-seat side airbags and full-length side curtain airbags.

In crash tests conducted by the Insurance Institute for Highway Safety, the Touareg earned the agency's "Top Safety Pick" award by acing all of the tests, including frontal-offset, side-impact and roof strength.

Driving

Although the 2011 Volkswagen Touareg does without the formerly standard low-range transmission feature for driving off-road, this utility vehicle still has a fair measure of ability in the dirt thanks to its minimal front/rear overhangs, decent ground clearance and compliant suspension. But even if you never venture off the beaten path, this is one satisfying SUV from behind the wheel. Steering response is particularly sharp, though the effort level is perhaps too light for some tastes.

The VR6 engine is refined and adequately powerful, but the V6 TDI diesel is well worth the extra cash, providing superior torque and fuel economy. The Hybrid is impressively quick while returning good fuel economy, though its $60K price tag is rather dear. Regardless of engine choice, the eight-speed automatic transmission's shifts are barely noticeable. At speed, the Touareg feels unflappable, devouring highway miles while cosseting its passengers in a cocoon of quiet luxury.

The Touareg's handling and ride dynamics are similarly refined, with a solid, composed feel in the corners and over the bumps. Though the brake pedal feels somewhat mushy with its long stroke, under hard braking, the brakes themselves are powerful enough. We recorded a good 121-foot stopping distance with the heaviest Touareg, the Hybrid.

Interior

The only real difference between the Touareg's cabin and, say, the BMW X5's is the big VW badge on the steering wheel. Most surfaces in the Touareg's interior are soft-touch, and the hard surfaces feel smooth and substantial. The navigation system boasts crisp graphics and an intuitive touchscreen interface. At higher trim levels the Touareg is decked out like a Range Rover, what with the Dynaudio stereo and the upgraded styling cues and interior materials.

While many other midsize SUVs offer a third-row seat, the Touareg does not, limiting passenger capacity to only five. However, the second row is roomy enough, with a higher seat cushion than you'll find in the X5. Cargo capacity is 32 cubic feet with the rear seats up and 71 cubic feet when they're folded. Sure, that's useful but not particularly impressive given that a humble Honda CR-V has more maximum storage space.

Edmunds Insurance Estimator

The Edmunds TCO® estimated monthly insurance payment for a 2011 Volkswagen Touareg in Ohio is:

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