2024 Volvo XC90 Consumer Reviews
Pricing
Right car for the times...!
We have had our XC90 for about 4 months now and have nothing but good things to say about it. We bought the car because we wanted an electric car, but need to hit the road for a 500 mile trip about once a month. At this point in time, we don't have confidence in the electric recharge stops available, and we didn't want to add another hour (at best) to an already long trip. We also don't want to have to "plan a trip" around the location of recharge stops. With this car, we feel we have the right car for the times, as we can go all month at home on electric and never burn a drop of fuel. But, when we have to hit the road, we don't deal with "range anxiety" or any prolonged stops along the way. We just get in and go! The car itself has performed well. We have not had any issues with the car and everything works just fine. We love all of the safety features as our last car did not have any of them. Blind spot alerts, back-up camera, 360 degree "Birds Eye" camera for parking, lane drift alerts, automatic adjusting cruise control and other alerts, all are helpful. We really appreciate the heads up display (HUD). It allows us to keep our eyes on the road, and we don't have to look anywhere else if we're just driving. All the info you need is right there, including navigation instructions. We also find the car to be quiet, the stereo system to be excellent and have to our surprise, even used the third row of seats on a couple of occasions. With the third row seats folded down we have plenty of room to strap in a kennel for our special puppy. He pretty much goes where we go, and we appreciate having the rear seat air vents to keep him comfortable as well. Obviously, we are safety conscious, and the XC90 has been rated as one of the safest cars on the road. Inside the car, we feel very safe and secure, given the weight and solid build of the car. Performance has been more than adequate for our needs, and we wanted a car big enough for our four footed passenger in the back. We also wanted a luxury SUV, but appreciate flying under the radar as we didn't really want a "flashier car". Lastly, we have found the infotainment center to be easy to use once you learn the system. Google maps work perfectly for us, and refreshes quickly if we change our route. The "hey google" voice commands work great for both my wife and myself. We are overall very satisfied with our car. We are safer drivers now and are in a safer car that performs very satisfactorily for us. We love running on electric 95% of the time, but we are lucky in that we have short commutes so the 32 mile range works perfectly for us. As the electric charge system in the US continues to evolve, an all electric car will likely be in our future. For the next five or six years, we believe that we have found the right car for us and would highly recommend it.
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Worst XC90 EVER MADE! Do not buy it!
This car has had absolutely nothing but problems. The backup camera and sensors continue to violently engage the ‘rear brake intervention’ system when there’s nothing weekend. The entertainment system screen goes black, has double exposure of data, flashes intermittently and freezes. Apple CarPlay doesn’t display maps and shows a big black box in the driver screen. Google Maps doesn’t work in dashboard heads-up display. The trim around the vehicle was faulty from the day I purchased it, I was told it would be replaced…that was October. The part just came in two weeks ago. Volvo refuses to acknowledge there’s an issue. However, they did say there is a software update - IN APRIL! They are hoping this will fix many problems. But I shouldn’t have to wait 3 months for a POTENTIAL SOLUTION. This is a $80,000+ car, why are there so many problems? I don’t even have 1,500 miles on this car because it’s been in the shop so many times since I bought it in October. I’ve owned two previous new XC90s never have I had this amount of problems.
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- Recharge T8 Plus Plug-In Hybrid 4dr SUVMSRP: $56,98018 mi away
- B6 Ultimate 4dr SUVMSRP: $58,98018 mi away
- Recharge T8 Ultimate Plug-In Hybrid 4dr SUVMSRP: $64,98018 mi away
6 month update: frustrating infotainment
6 month update: Volvo took a minimalist approach to their new (mid 2023) infotainment that we’re finding incredibly frustrating, which took away some worthwhile customization options. First to note, we had a 2020 R design and this is the inscription. I hate that they got rid of it. I liked the look and feel/ergonomics of the R design, but I get it, not a lot of folks looking for a sporty looking 7 seater Volvo I guess. My biggest gripe is that It’s a great car if it weren’t for a frustrating level of user experience based on taking away simple options. 1. Incredibly frustrating - The sound system. Volvo says it has optimized the sound experience so you only have 3 selections on sound customization and no ability to balance the sound, only to select forward, back or middle. Here is the issue: in the middle option, barely ANY SOUND comes out of the back speakers (middle row). Our kids can’t hear anything when the speakers are “centered.” We took it to the dealer and confirmed this is the same in other cars. Our salesperson was surprised also when we confirmed it. It is a big design flaw. A couple of other salespeople were there and also were surprised, but clearly tried to downplay it. It’s very very noticeable and even more frustrating when it’s a good set of speakers which we’re paying for, and there is no way to mitigate this. 2. They took away drive modes, so except for a box to check for steering feel (firm or soft) there’s nothing. No customization - again. 3. When a sensor goes off because something is close to the car, it immediately goes to a 360 view. This means that every time a pedestrian walks in front of your car close by (which happens a lot in the city) it goes to that view and starts beeping. There is NO WAY to turn it off. So if you are trying to look at your directions at a red light, and people are walking in front of your car, it switches screens and you can’t see your next turn. It gets annoying quickly. 4. This is small, but in our last car we could pick the interior lighting color. It was cool and frankly we liked it. It adds a level of fun/luxury which at this price point was appreciated. And now it’s just white lighting, no options. 5. Waze is finicky at best, still end up using Apple CarPlay. It also doesn’t play on the dash - just google maps. 6. You can’t see what media/song is playing unless you’re in the music app. So no ability to see it while using any navigation app. While the car overall is good, we’re very frustrated with the infotainment, especially compared to our 2020. This certainly didn’t feel like an upgrade, aside from the cooled seats, and actually felt downgraded with these missing important features. Also, we find this car lacks the steering feel of our 2020, but we get it’s not the R design. I will admit the engine is better in the B6, and our mileage is fantastic, it’s just a shame that the user experience is so frustrating. We thought we’d be Volvo lifers as we prefer the more subdued image vs the German rivals, and we LOVE the level of safety Volvo provides, but where before we thought it was a no-brainer to renew our lease, we’ll need to see if these changes are fixed or if we need to shop elsewhere. 6 month update: I moved my rating from 2 to 4 stars. Everything works and the car has been reliable. Service is generally top notch. However, I am still frustrated by the infotainment not showing what music is playing while on map view and not having the option for balance/fade on the speakers. While our mileage is pretty good, I miss some of the sporty characteristics and driving modes of the R design. I really really dislike chrome trim. I’m not saying it doesn’t look good, but it makes the car look like everything else. My overall assessment has not changed unfortunately. While we like the car, the lack of character really brought it down a notch for us from thinking we were going to stick with Volvo for a long time, to “it’s a really good car, but let’s shop around.” Hoping they fix that especially since they do offer dark trim and even blackout editions on the smaller models, and what they took away is some relatively easy and cheap things to fix/add. That doesn’t mean you should shy away from Volvo, they’re still fantastic cars and provide great service, we just miss the personality.
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New 2023 XC90 Hybrid
Took delivery 3 weeks ago after owning the 2016 XC90. Love the new hybrid. Much quieter and smoother ride than my 2016 and I have it without air suspension. Love using the Pure electric mode. Have not used any gas in the entire three weeks of ownership in my day to day 10 mile round trip work commute. Love the new Google interface of the infotainment system. Much needed improvement over the old system. Much easier to use overall with easy access to temperature controls and much improved navigation system using Google Maps. So far I love it. Plug-in hybrid and changes for 2023 make it quite an improvement with much appreciated differences compared to my previous 2016 XC90.
Don't Buy
I've had my '23 XC90 Ultimate just over a month and am extremely disappointed. The blind spot monitor doesn't light when it should. It also gets stuck on and doesn't go off. There is an annoying squeaky noise when the brake pedal is released. Service has lubricated and checked the pedal but it did not fix the noise. XM allows you to replay about 15 min. of their stations; however, Volvo is not set up with "Replay". Very aggravating if you turn to a station and want to replay to catch the conversation they were having. But the most concerning thing is the amount of force it takes to stop the hatch when it's coming down. It doesn't stop when it touches an object, it continues until it's pushed the object to the floor then reverses. Very dangerous. I've owned Suburbans, Toyotas, and Jeeps. None of them have had issues like this Volvo. One month in, I hate to think of what might be going on with it a year from now.