Used 2018 Volvo XC90 SUV Consumer Reviews
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Not worth it!!!!
I’m leasing this new car $620 a month 39 lease term, momentum plus package, 12k miles. To be honest after have other great brands, this is by far the worst SUV I ever had, all the technology involved (for which I purchased) is really hard to take advance of it, I mean the safety features might be great but inside the car the way they felt is another history. Control Panel: Zero intuitive, very difficult to use them. With 2nd largest display in the market (after Tesla) you really really expect to work just fine. I consider my self a tech person and I use all the features and they are definitely not friendly, you can only use one at the time, cant mix audio with air condition for example, because there is all integrated. Voice navigation: is by far the worst on the market, better not to have at all, 5 or 5 times is unresponsive and failed, after 2 system upgrades directly from Volvo is definitely something with the way it was designed, the only way I found to make it work is to send the address directly from the Volvo on-call app to the car directly, which never let you ask for an address directly. FYI (I updated maps from Florida in full). Seating: Front row seating are another failure by far the hard as a rock, and impossible to set up, basic lumbar features for a 55K SUV. Climate: Very poor in terms of vent power, and again difficult to get to the controls directly. (Included in screen panel only) Volvo on call: This system allowed you to start your car from the phone, service is included in the 39 lease term, but you can only use 2 times per day (???) Gas Consumption: In terms of engine seems to be powerful (mine a 2.0 turbo, 4 cylinders) but consumption is very high for a small engine like that , in my case city commuter , less than 18 per gallon. Service on Dealer: Service people very diligent and pro costumer service, I can not say the same from General Sales Manager, Carlos Sacasas (Volvo Carsf North Miami), that will treat you in the worst way, like you are not worth it as a client for them STAY AWAY!! I already have it for 200 miles enough to know that this car won’t last in my hands for the full lease term (already searching for options to change)
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Disappointed
I have purchased probably 40 new cars in my lifetime. I can honestly say that this is the first time I have been really disappointed in a new vehicle after only a few weeks of ownership. Many of the things I don’t like could have been made more owner friendly with little or no extra effort. The car is difficult to get in and out of. With the power seat and steering wheel, it would seem that the easy entry function present in most other cars in this class would have been included. It would also seem that things like cruise control ,lane guidance and driving mode could be included in memory functions for each driver rather than having to reselect them each time you enter if you don’t like the preselected settings..At service, the dealer says that Volvo recommends tire rotation, but doesn’t cover the $30 charge. I have talked with the dealer, and the Volvo phone line, but there doesn’t appear to be a solution other than look for a new vehicle. We were naive perhaps, because we had owned an earlier XC 90 and been very happy with it.
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Love love
Absolutely beautiful, inside and out. Rides great, most amazingly comfortable seats ever. My only complaints, no spot to put phone for apple play. No coin holder. The center console screen controls everything, I mean everything and not everything should be on the screen. Other than that, no issues at all.
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Pathetic computer called infotainment center
I am actually glad that I leased as hoping to pull it off for the next 3 years. thank god I did not buy. It has the worst response in any computer. Also too many complex security measures that makes the car just less than ordinary features than my 2011 Sienna.
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Wouldn't buy it again
All what is good about the car is the look. Nothing else. I am driving XC60 for almost three years. Twice I had to go to repair water leak around the doors. Acceleration is very poor and seams to me very 'lazy' car. Comfort is not so great as I am getting a back pain when driving longer then 2 hrs. I am also driving Ford and don't have this problem. Resale value 50% down after three years and very low mileage. And the worst thing ever is the app. I paid $500 for it. This is not worth it!!! The app controlling your car! You can't start car for more then twice in a row. Maps can't be used when the car is in use, which means if you are driving and have somebody else in the car wants to use this app, they can't. You stop the car to add the address to be sent to your car, and it takes minimum of 15 minutes for app to recognize the car is not in use. This app is a joke.
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