2024 Volvo XC60 Consumer Reviews
Pricing
B5 Core - $47,645 MSRP
Edmunds suggests you pay
$40,811We have a limited number of reviews for the 2024 XC60, so we've included reviews for other years of the XC60 since its last redesign.
I seem to have a lemon right off the lot
Ryan P, 05/16/2023
2023 Volvo XC60 B5 Plus Bright 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
176 of 179 people found this review helpful
I made my first Volvo purchase of an XC60 on April 21st and my buying experience was great. I worked with a Volvo dealership near where I live and I really appreciated the transparency of the purchase process. Within 24 hours of taking delivery of my new car, the check engine light came on and my car has spent most of the days I have owned it back with the dealership. They have been great in terms of giving us a loaner, but at this point, we are 25 days into ownership, and our car has been in the shop for 14 of them, with the only day we didn't have issues being the evening we drove it off the lot. Our Volvo Dealership has been a good advocate, but there doesn't seem to be an end in sight other than maybe we hit 30 days out-of-service, or one more unsuccessful repair attempt and it could be declared a lemon. Every manufacturer produces lemons, let's be honest with ourselves about that. But as a first time Volvo owner, this is not what I had hoped for from a world-renowned brand. Read reviews and do your homework. More issues have emerged as this process has played out, most of them electrical issues and infotainment related. But there is also a concerning issue with the car not engaging in park consistently when the parking button is pressed. The most troubling thing is that the Factory Trained Specialist cannot seem to resolve the root issue. I will follow up this review with the outcome, so customers know how Volvo deals with a vehicle that has seemingly unresolvable issues right off the lot. Still optimistic that they will make it right sooner than later.
Trade it in!
George Fretz, 03/04/2023
2023 Volvo XC60 B5 Plus Dark 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
88 of 89 people found this review helpful
We bought a Volvo XC60 B5 Plus Dark, and not even 800 miles later the engine overheated on the side of the interstate. Volvo was great about fixing it that time. We got the car back and it was fine, until about 2200 miles and the exact same thing happened. Only this time the engine seized. We have been waiting two months to get our car back!!!
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Will never own another
A Taylor, 01/23/2024
2023 Volvo XC60 B5 Ultimate Dark 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
32 of 32 people found this review helpful
My wife has had 6 new Volvos over the years with no major issues. The 2023 XC60 we purchased in March of ‘23 is by far the worse vehicle we ever owned. Shortly after taking deliver she started to have “software” problems from the phone not being able to link to a complete shout down of any sound in the car, from the radio to even the turn signals. This has happen numerous times. We also have had the vehicle in for check engine issues. 6 times to date. One was on the evap system. There are 2 sensors for this system but the dealership was only allowed to replace one at a time based on the warranty. The service advisor said the second will probably have to be replaced but Volvo would not confer it till it faulted. A couple of weeks later that happened. Volvo knew it would but didn’t care if I had to make a second trip in to have that fixed. Oh, of course that part was back ordered. I now have it back into the dealership for anther check engine light on. The dealership has been very understanding. However the brand, Volvo, knew they had issues with there vehicles but they were shipped and sold anyway. Guess there policy is to sell them first then have the dealerships deal with constant software issues, mechanical problems and the inconvenience it causes there customers. It unfortunate that a once prestigious company has now stooped to this current level of unreliability. We were loyal to this brand. No more. This will be the last ever purchase from this company. You don’t push off this type of unreliability without consequences. I’m only one customer but the dealership is telling me we are not alone. I will tell everyone that will listen about the downturn Volvo has taken.
Not reliable!!
Mike , 12/27/2022
2023 Volvo XC60 B5 Plus Bright 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
102 of 106 people found this review helpful
I am writing this in disbelief currently. My wife and I purchased this vehicle because we have a little baby on the way. We decided to step up a class in vehicle for safety and reliability features. We have CLEARLY made the wrong decision. The week after driving it off the lot, there was an issue with the "hybrid" battery and we had to take it back to the dealership. They said they couldn't find any issues and that they just gave it a little charge. "That should fix the issue". Fast forward 2 months to Christmas eve - We start the car in the morning because it was a little cold. We left it running for about 10 minutes or so before getting into it. When we started backing up an alert on the dash popped up in red stating "12V Battery Critical Charging Fault STOP SAFELY". We were unable to drive the car from there and it would no longer start. The tow driver couldn't get the car started either and on top of that they couldn't even get it into neutral to get it on the tow truck. 6 hours of our Christmas Eve was spent having our 3-month-old car towed back to the garage. I just wish Volvo was more upfront with the issues and did not give the owners the run around. Someone at the dealership said this happens to some of the cars on the lots and the "fix" is to leave them running for 5 hours?!? Are you kidding me? No one has time for that. Sounds like a recall to me if they cant figure it out. As of today, we still have a loaner and there is no answer, fix for the issue. If these issues continue, I will be forced to file a complaint with the BBB and see what Volvo can do for me. I cant have my wife and child on the side of the road because the car is having some issues. That just isn't safe by any stretch of the imagination.
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Headache
Cooper Towne, 03/04/2023
2023 Volvo XC60 B5 Ultimate Dark 4dr SUV AWD (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
62 of 64 people found this review helpful
I took it in 7 times for a severe engine vibration that would shake the cabin.
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