Used 2022 Volvo XC60 Consumer Reviews
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Infotainment system is terrible … spoils the car
Unhappy Volvo buyer, 01/08/2022
2022 Volvo XC60 B6 R-Design 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric mild hybrid 8A)
32 of 34 people found this review helpful
We recently traded in our old XC60 (which we loved!) for a new 2022 version and fee like we took a giant step back. New car has been plagued with Infotainment issues since Day 1. Dealer also promised us Apple CarPlay would be available by end of the year … which is isn’t … which I view as misleading sales practice, Or just an outright lie. Am incredibly disappointed in Volvo for releasing an upgrade before it is ready. Such a foolish way to destroy customer loyalty (this will be our last Volvo) and tarnish the brand.
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Worst decision we ever made
Lauren , 11/19/2021
2022 Volvo XC60 B5 Inscription 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
101 of 111 people found this review helpful
Bought the 2022 xc60 for its reliability and safety features. I’ve owned this car only 3 months and so far it’s been in the shop 4 different times. Could have been more than that but I work full time and don’t have the time to bring it in on a weekly basis. So far the following has gone wrong: voice to call stopped working, radio stopped working, gps is unreliable and sometimes works but sometimes does not, heated seats turn up and down randomly, heat stopped working (which caused my car to fog up and was no longer safe to drive), battery drained entirely because car was randomly turning on and off flashing it’s lights every 8 minutes or so, tire pressure monitoring light came on but nothing actually wrong with the tires, the car locked my keys IN the car on its own too. Do not buy an xc60 in this model year. A girl at the service department told me that Volvo had a meeting with their sales people this week that included 100 slides of things that have gone wrong and how to speak to the customer about it. Absolutely appalled that they even sell these cars. Volvo should be reported to the better business bureau
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Nothing but problems
BD, 12/11/2022
2022 Volvo XC60 B6 R-Design 4dr SUV AWD (2.0L 4cyl Twincharger gas/electric mild hybrid 8A)
13 of 13 people found this review helpful
I leased an xc60 light hybrid in March. I want a full ev but am waiting for one with a larger range. It is my first Volvo. I have previously had 3 Lexus vehicles. I have had nothing but problems with this vehicle and completely regret switching brands. Most problems are electrical in nature including complete electrical failure, no hvac and malfunctioning or nonfunctional infotainment system. I was visiting family this weekend and it snowed and became very cold. I had to drive home with no heat and had to keep pulling over to defog the windows. Very dangerous. I decided on a Volvo as I thought it was a safe vehicle as my son is starting to drive next year. I will need to try to get out of my lease early as I can no longer deal with all of the issues I’ve had. Very upsetting.
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Very disappointed
Stella, 12/02/2021
2022 Volvo XC60 B5 Momentum 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
53 of 58 people found this review helpful
I recently purchased the 2022 XC60, literally on my way home form the dealership the Infotainment System went out, took the car back the following day after being in service all day I picked up the car and within a few hours the system went out again. I traded in my 2016 Acura for the Volvo and I 100% regret this decision, while the Volvo is a beautiful car the issues outweigh the beauty/comfort.
Not Happy
Bob K, 11/30/2021
updated 02/24/2022
2022 Volvo XC60 B5 Inscription 4dr SUV (2.0L 4cyl Turbo gas/electric mild hybrid 8A)
28 of 30 people found this review helpful
I previously owned three Volvos. 2014 xc70, 2018 xc60 Inscription, and currently 2022 xc60 B5 Inscription. The 2022 is not a luxury SUV. It does not have Android Auto, Apple Car Play, all I get is a promise that some time in the future It will be installed. The “Hay Google” app is absolutely useless. All it does is control the inside temperature absolutely nothing else. No control over the Google map, no control over SXM. No am radio. I had a 48 Plymouth with that. The 2018 Volvo had a smart phone app that had a travel diary, map that showed where the car is located, sounded horn and blinked lights to locate car. This Volvo has none of these. On the left side of the steering wheel is a right and left arrow. I asked the dealer what they were for. There response was absolutely nothing. Volvo should never have sold this car before everything worked. My mistake for buying this car. Knowing what I know now I would not have purchased the so-called luxury vehicle. 2/23/22: This is my third XC Volvo. Not happy with Google system. As of today after three months of being promised android auto, Apple CarPlay and a host of updates with connection to my smart phone nothing has happened. I bought the top of the line inscription and didn’t get all of the electronics that was in my 2018 XC 60. Very disappointing.
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