Minor problems will lose customers
By drat445 on
Vehicle2002 Volkswagen Passat GLS V6 4dr Wagon (2.8L 6cyl 5M)
ReviewWe have '99 Civic SI + '02 Passat wagon. The Honda has had no major issues, meanwhile, the VW: sunroof doesn't respond to dial. The trunk no longer responds to the driver's side button. Alarm sometimes goes off when car is stopped and doors opened. Recently the car floor got very wet... turns out the drainage from the sunroof can get clogged. Apparently the AC is somehow attached to same drainage. Dealer svc mentioned this is a common problem. Seats (cloth because we have dogs) seemed comfortable during the purchase, but are quite painful to some on long-distance drives. IMO a lumbar support location problem. Gear ratios between 1st and 2nd is very poorly spaced. Somewhat noisy, rough ride.
Best FeaturesEngine. Manual transmission downshifting is awesome.
Worst FeaturesIn this day and age, electrical problems are inexcusable. Widen out 1st and 2nd gear spacing. A/C is quite slow to cool down.
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