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Used 2011 Volkswagen Jetta Sedan Consumer Reviews

4.2 out of 5 stars
64 reviews

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4.25 out of 5 stars

Love the Car, Hate the Issues

ashort, 06/29/2014
2011 Volkswagen Jetta SE PZEV 4dr Sedan w/Convenience (2.5L 5cyl 5M)
4 of 6 people found this review helpful

We purchased our Jetta off the lot, but I think we choose the wrong one. We had issues right out of the gate. Noticed that left side speakers did not work. Took it back and discovered that when the dash was installed at the factory they smashed the wiring harness. Second issue: clicking sound from driver's door trim. That took over 4 months to get it diagnosed and corrected and to get window controller fixed because tech damaged it while fixing the trim. Third issue: Had to have the manual transmission replaced at around 48k. Interior seals failed. I think this Jetta was made right before siesta time (made is Mexico). Tires side walls blew out around 35k

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4.63 out of 5 stars

I'm in love with my 1st VW and with VW service.

perezo72, 06/26/2011
2011 Volkswagen Jetta SEL 4dr Sedan w/Sport Package (2.5L 5cyl 6A)
14 of 29 people found this review helpful

After a year of researching and testing cars, but avoiding germans, since I always consider them to be out of my budget, I finally decided to give the VW Jetta a try. And oh my gosh! I was so impressed that I bought the car without even do any research on it (I really took a dive on this one) But the reality is, this car feels amazing, I mean, if you drive a Mazda 6, Camry, Honda, Hyudai, Kia, Ford focus, etc... and then drive a Jetta, all you can wonder is, how come this car compete in this class? I love the car! If the reliability is just as good, then this car should be in everybody's garage. Only time will tell. For the time been I have become a VW fan!

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5 out of 5 stars

This Certified VW Jetta is a Stone Lemon!

Elaine Hill, 12/31/2016
updated 07/06/2022
2011 Volkswagen Jetta SE 4dr Sedan (2.5L 5cyl 5M)
2 of 3 people found this review helpful

That beware that although a vehicle may say CERTIFIED, it may not BE CERTIFIED, as my vehicle was not. As soon as the extended warranty that I bought lapsed, the radio/stereo stopped working completely, the rubber stripping around the interior floor of the vehicle came loose and is still loose because I refuse to pay the $350. to have it repaired. I refused to pay the $750 to have the radio replaced by the South Bay VW dealership because I didn't break the radio, nor pull out the rubber stripping nor did I break the heated seats mechanism that stopped working in late Summer. The right seat sometimes heats but the left seat doesn't heat at all. So my advice to you is to not jump to purchase a CERTIFIED VEHICLE BECAUSE IT MAY NOT BE CERTIFIED, AS THIS PARTICULAR VEHICLE ISN'T. I am loading up on the payment in order to be able to walk away from this vehicle and get a VERY reliable vehicle.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
1 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3.75 out of 5 stars

Not completely decided yet

csxtrader, 02/22/2011
2011 Volkswagen Jetta SE 4dr Sedan w/Convenience, Sunroof (2.5L 5cyl 6A)
2 of 3 people found this review helpful

I bought my Jetta about 2 weeks ago. I bought an SE with convenience and sunroof. The power is decent, and the fuel economy has been good "right out of the box" so-to-speak. I think it drives like a larger car than it is. I am experiencing a whistle from either the driver's side mirror or a-pillar. Most blogs I've read suggest that this is kind of common, and with no known fix yet. We'll see what my dealership says. There has been some obvious cost cutting compared to previous models. Yes, the price dropped significantly; however, some cust may not be worth it; and may have been things that people would pay a little extra for.

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3.25 out of 5 stars

I should have bought a toyota

bwilson50176, 06/25/2011
2011 Volkswagen Jetta 4dr Sedan (2.0L 4cyl 5M)
7 of 16 people found this review helpful

Bought my 2011 Jetta S 1 month ago. I have taken it in 4 times for a problem with 5th gear. Each time they dealership says that cannot recreate the problem (sometime there is resistance shifting into 5th and sometimes it will not shift into 5th all) Had to call VW corp just to get them to take it for more than a few minutes drive. Got a loaner right now. Waiting to hear back, I am sure they will say that can't find the problem. I love this car, but I should have bought a toyota,. VW is not the brand it once was and the people could care less about fixing a problem with a BRAND NEW car, the first time i took it in was less than a week after i got it. I would avoid VW like the plague

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