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Used 2002 Volkswagen Jetta Wagon Consumer Reviews

4.0 out of 5 stars
58 reviews

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3.5 out of 5 stars

Worst car (of 8 new) we've ever owned

Clint_, 03/14/2004
2002 Volkswagen Jetta GLS 1.8T 4dr Wagon (1.8L 4cyl Turbo 5M)
0 of 0 people found this review helpful

Performance is great. Fit and finish are impeccable. Reliability is deporable. This car has been towed eight times and spent 43 days in the shop for unscheduled maintenance. Clutch failed with same problem four times. We were charged $1000 for a new clutch which failed as I drove away from dealer! Yet they still expected us to pay for it. They only caved in after I promised to dispute credit card charge. After a dozen calls, VW's single response has been to offer $150 of dealer service.

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3.13 out of 5 stars

2002 Volkswagen Jetta GLS VR6 4dr Wagon

ihatecarpayments, 01/27/2008
2002 Volkswagen Jetta GLS VR6 4dr Wagon (2.8L 6cyl 5M)
0 of 0 people found this review helpful

Typical Jetta problems: car was routinely in shop. Either for annoying exterior hardware/mechanical issues (driver window continually fell off track) or for major electrical issues. Radio stopped working which we then noticed the horn didn't work. We were told that to fix the radio we needed to replace the steering wheel. And this would not ensure the radio would work after this. Engine sputtered and shuddered one day on a road trip which required an emergency stop at a garage to get O2 sensor replaced. Bottom line: VW does not stand by their own cars. They would just simply respond as if this is to be expected from a VW. They suggested we buy a new one.

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5 out of 5 stars

appreciate

jayant, 04/03/2002
2002 Volkswagen Jetta GL 4dr Wagon (2.0L 4cyl 5M)
0 of 0 people found this review helpful

that this car is best and safest

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3.75 out of 5 stars

FUN TO DRIVE WHEN IT'S NOT IN THE SHOP

H. Kitty, 07/16/2009
2002 Volkswagen Jetta GLS 1.8T 4dr Wagon (1.8L 4cyl Turbo 5M)
0 of 0 people found this review helpful

I bought my 2002 Jetta used with only 32000 miles on it. A week after my purchase the brake lights didn't work...which was a recall so I took it to the dealer. Two months after owning the car my temperature sensor went out. A month after that my triptonic steering needed to be replaced which was about a 900 dollar fix. A few months after that I had to have the carbon cleaned out of my car another 800 dollars. This car is so fun to drive it is a shame it is so unreliable. The turbo was a lot of fun for a young driver like myself. I loved the car but it didn't love me back. I now am happy with my Toyota xB.

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4.63 out of 5 stars

2002 VW Jetta Wagon

MrZero, 07/08/2002
2002 Volkswagen Jetta GL 4dr Wagon (2.0L 4cyl 5M)
0 of 0 people found this review helpful

Tight shutlines and a build quality normally associated with costlier vehicles. Rich interior materials. The base model includes 4 wheel disc brakes,ABS, side curtain airbags, dual front airbags, and front side bolster airbags standard. Honda charges a premium for ABS. Attention-to-detail is immaculate both inside and out. ABS plastic pans cover the underside of the car, properly diffusing air, causing less buffeting and lower wind noise. As with other 4 cylinder cars, the 2.0 engine bay is neat and all fluids are clearly marked and within easy reach. I am thoroughly impressed with VW

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