Used 2017 Volkswagen e-Golf Hatchback Consumer Reviews
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5 years and 18 days…
Kevin T, 06/14/2023
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
2 of 2 people found this review helpful
I’m at the 11th week of repairs for a high voltage battery fault, and subsequent battery charging system issue. I was at 5 years and 18 days and VW would not cover the charging issue. My car was sent to Colonial VW in Massachusetts since I live in Ohio and the local VW of Perrysburg, Ohio did not have trained techs on site. The car came back from Massachusetts 4 weeks later and I drove it for 2 days. After these 2 days, I attempted to charge it and it wouldn’t take a charge. The local VW dealer advised I replace the on board Battery charger ($2200 part + tax and labor $1100) and when that did not work, advised I continue replacing parts…charging port and battery charging cable, for another $1960. I was told the parts are on back order in North America and the local VW dealership could not provide an estimate for time in getting them. This whole repair has been sub-par, and I’ve been left without a car for 11 weeks. I have been talking with Sylvia at VW of North America customer care and she has been unable to offer advice for a way forward. Even though she manages customer service, she can only activate when I tell her what I want. After several calls, and repeated pleas for help, I suggested VW offer to buy the car back. That immediately prompted an email from her with a process for VW to consider an offer. VW can’t seem to fix my car, but there is a process to divest it? What makes this whole process so maddening, is when the car was in Massachusetts, the service tech knew about the faulty charging issue but did not call or let me know it was faulty. They returned the car to my local VW dealership who didn’t inspect anything before returning the car broken. Instead of waiting for the back order part, I called Colonial VW in Massachusetts and was able to order the part directly from them. They had it in 3 days, but my local dealership refused to request it and preferred to wait for the one they told me was on back order to come in. …9 more days. It will be 12 weeks next week without a car. Never buy a Volkswagen. Service is terrible.
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Electronic Failure
Tom, 03/12/2019
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
3 of 4 people found this review helpful
It just wouldn't start. Dash said Electronic Error: Stop! Had to have it towed 3 miles away because the only person in my local vw dealer who could work on it quit. In Denver they informed me they couldn't figure it out and sent it to Oxnard? I am still trying to locate my car and no one is telling me anything. I looked on forums and found the same complaint on a lot of these. I hope I get my car back so I can sell it.
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2017 Volkswagen e-Golf for sale near you
Showing 3 of 12 listings
- SEL Premium 4dr HatchbackMSRP: $14,29940 mi away
- SE 4dr HatchbackMSRP: $11,25070 mi away
- SEL Premium 4dr HatchbackMSRP: $15,51781 mi away
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Great car
Andrew Meister, 01/04/2018
2017 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
4 of 8 people found this review helpful
Great car, which is only beat by Tesla’s Model 3.
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Volkswagen e golf
Zack, 12/29/2022
2017 Volkswagen e-Golf SEL Premium 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
Great car over all just wish it had a little more range for the winter season. If I had it only in the summer I would give it 5stars
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Fun ride -SUPER Dependable
First time EV’er, 08/10/2022
2017 Volkswagen e-Golf SE 4dr Hatchback (electric DD)
0 of 0 people found this review helpful
Besides just being a joy to drive, this car is super functional. It is super roomy in the front and back ( I am 6’4” with plenty of leg and head room. Folding down the back seat I have even transported some 8’ 2x4 from the lumber yard, although I don’t recommend it as a construction vehicle. This was my first electric and the 125 mile range was a concern, but I typically get 150-160 miles per charge with careful driving. The car teaches how to conserve power. I easily get a weeks use driving to and from work and weekend errands on a single charge. Didn’t opt for the level 3 charger and glad I didn’t for a local use vehicle. I have never needed it as a level 2 charger quickly tops off my charge while in the grocery store.
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