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Used 2022 Volkswagen Atlas Cross Sport SUV Consumer Reviews

4.3 out of 5 stars
14 reviews

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Cons
3 out of 5 stars

Dont expect everything to work

Frustrated owner, 06/13/2022
2022 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV AWD (3.6L 6cyl 8A)
39 of 39 people found this review helpful

I traded in my 2020 Silverado for the Cross Sport because it seemed like a nice vehicle and 5K lb towing capacity is standard (no extra package needed). The car drives will and has some nice features like digital cockpit, infotainment, wireless charging etc; and it does tow my 3,500 lb boat nicely. But, its a very frustrating vehicle.... three days after I picked it up the infotainment system went dark. So many things are operated through that system, its a big deal. The dealer service team was no help (they are really bad) but I did my own research and found out how to do a soft reset; that worked. Then, a week later (that car is now two weeks old) as I am pulling out of my driveway memorial day weekend, 5:30 am for a 350 mile holiday weekend, the engine lite comes on. the Manual says not to drive it but I am not canceling my vacation because of this brand new car so I departed. three days later the light went out on its own and has not come back on. Again the dealer is no help. they want to keep the car for a week, with no courtesy vehicle, just to see if there is an error code; unbelievable. I contacted VW, they are less help than the dealer. some of the safety features dont work at they should, again, very frustrating... So, its a nice car but I have zero confidence in it. When its working, its a nice car. Proceed with caution if you are thinking of buying one. Or Buy two if you need reliable transportation.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
3 out of 5 stars
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* Starting MSRP of $37,190 for a 2025 Volkswagen Atlas Cross Sport SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Update: it’s still not a Sports Car!

Ru2bsi, 12/05/2021
updated 12/27/2022
2022 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV AWD (2.0L 4cyl Turbo 8A)
28 of 28 people found this review helpful

UPDATE: it’s been a year and I still love this car for its roominess and spunky attitude. Now the dirty: it was annoying to learn of the wire harness recall of which my vehicle did not appear to have those issues after inspection and dealer fix (primarily due to the climate we live in). And another recall for yet another issue, that didn’t seem as urgent as the first. So, I’m waiting for a push or my next service appointment. 2nd the only thing that is really annoying is the infotainment system. The User Interface is not as mature as one would expect. In fact, there are far more intelligent systems out there. After 10 mos of ownership, the apple play bt would get confused and bounce pack and forth from the car to my AirPods (if they were not in the case). Or general radio/media controls would simply freeze up and I’d need to restart the entire vehicle. Strange little things. Or the BT would play in stereo one moment and simply switch to mono a few yards later and switch back. These are small annoying instances experienced in the last two months - simply annoying things that happen from time to time. But overall not a deal breaker. First, knowing this is NOT a Sports Car, it never claimed it was. I had no expectations for quick pick-up. But it does respond when it counts!! It drives as it should, a utility vehicle with sporty/stylish lines. I've read all many reviews claiming the disappointment in acceleration. And honestly, most suv's I've driven NEVER drove like sports cars. They are far too heavy and cumbersome to do so. It does have enough pick up where it matters. Now, to the part I love - its roomy!! There is space for everything!! Carseats, strollers, and trips to Costco. AND ALL WHEEL DRIVE!! We didn't go with the special badging option, that was to frivolous. We could see where folks might have issues with the technology - frankly we figured it out quickly and it's actually very advanced for normal consumers. We're impressed - So far, so good, we're grandparents who refuse to drive a minivan! UPDATE: from my first review - we still love the car!! Despite the recall for the door harness that seems to effect those in “wetter” climates. We live in a dryer climate, and are less likely to have the issues in the recall, so we wait for a fix. Despite all of that - the car still is a favorite of ours. Spacious and Stylish, it can and does turn heads of the Audi Q8 owners. It reminds us of the less techie version without the high end finishes. And we’re actually ok with that.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

This vehicle has it where it counts

Robert, 02/19/2022
2022 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV AWD (3.6L 6cyl 8A)
23 of 25 people found this review helpful

First this is the Off Road mode is great and augments the other adjustable AWD drive modes. The acceleration is just as good as most of its competitor's with one exception...It uses REGULARE GAS to achieve Real world MPG ! The exterior is very sporty even though the VW group has 3 other versions like the Q8, the Porsche and the Uris Lamborghini. Same shape but less luxurious and a lot less money. I have the SE Tec with the 6 cylinder and 4 motion. This is not a small vehicle, it's the same size as 2021 MDX and just about a second slower with 5000lbs towing capacity. Pretty good for a vehicle that runs on REGULAR GAS!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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At a Glance:
  • 5 Colors
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* Starting MSRP of $37,190 for a 2025 Volkswagen Atlas Cross Sport SE 2.0L TSI® with 8-speed automatic transmission. Prices exclude destination, taxes, title, other options, and dealer charges. Dealer sets actual price.

5 out of 5 stars

Great vehicle - most reviews online are misleading

Milan, 01/29/2022
2022 Volkswagen Atlas Cross Sport SE w/Technology 4dr SUV (3.6L 6cyl 8A)
16 of 19 people found this review helpful

I have driven most of the vehicles in the competition and this is far better than the Honda. Acceleration is not a problem. Interiors are far better than platicy Pallisade

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Great look and nice ride but poor reliability

Art, Ft Lauderdale, FL / DC, 03/29/2023
2022 Volkswagen Atlas Cross Sport SEL R-Line Black 4dr SUV AWD (3.6L 6cyl 8A)
7 of 8 people found this review helpful

Bought a 2022 cross sport v6 Sel r line July 2022. By August noticed the start stop system was not functioning properly, it would start back up at a light with my foot firmly on the break after 4 seconds flat like clock work. This is not the way any start stop system is designed to work. Took it to dealer multiple times and got impatient and traded in for a 2023 cross sport r line sel. Jokes on me cause this new one also has issues (decides to shut the engine off when I aggressively go from D to R or shut off when I was creeping over a speed bump at about 1mph cause it couldn’t figure out whether to engage start stop. I really love the look and drive of the car but I do not trust it. I will enjoy the atlas until I sell it and then will never buy another vw product again. The reliability is such a joke. Also, my 2011 Camry had a better stock sound system than the Atlas. However, to some the look, drive and energy of this car will be worth the headache and in many ways it is cause it really does drive well and is smooth and is a sexy car. However that comes at a cost, under warranty right now but paying with my time and stress levels that something will break. I cannot in good faith recommend this car to anyone who is looking for reliability or dependability. If you’re good w the pay to play model and want the German drive feel then it’s a great car. If you want something to rely on stay far far away! I’ve had 2 now. On a side note regarding the driving character it dominates the road with a wide body ride, is an absolute legend in south Florida downpour rain, feel very safe.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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