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Used 2020 Toyota Prius Prime Consumer Reviews

4.4 out of 5 stars
37 reviews

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We have a limited number of reviews for the 2020 Prius Prime, so we've included reviews for other years of the Prius Prime since its last redesign.

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Pros
Cons
5 out of 5 stars

Comfortable Ride but Wish Longer EV Range!

Fantastic Car Prius Prime, 05/10/2020
updated 03/22/2024
2020 Toyota Prius Prime LE 4dr Hatchback (1.8L 4cyl gas/electric plug-in hybrid CVT)
12 of 12 people found this review helpful

I have 16,000 miles and having this car has convinced me the next car/truck will be all EV! This car is like having 2 separate cars.... when in EV mode it is quick, nimble, quiet and smooth and fun to drive. When it clicks into Hybrid/Gas mode it becomes slow, louder and the drone of the engine..... I wish the Prius had longer EV range like 50 miles instead of the 25 miles. Car is otherwise comfortable and for a family of 4 it is tight but comfortable. Great commuter car but I'm ready for all EV as in a Tesla or other models. Pros: -Comfortable -In EV mode great to drive -Efficient for MPG -Apple Car Play Cons: -Slow hybrid engine -Low EV range vs. other plug ins (RAV 4).

Safety
5 out of 5 stars
Technology
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Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great value!

leheath, 06/10/2020
2020 Toyota Prius Prime XLE 4dr Hatchback (1.8L 4cyl gas/electric plug-in hybrid CVT)
9 of 9 people found this review helpful

I love this car! the plug-in hybrid option is saving me hundreds of dollars a month in gas - currently I'm getting over 200mgp! Yet it was much cheaper than a full electric vehicle, so I think it is great value. I find everything comfortable and intuitive to use/control and it's responsive and nice to drive.

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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Still love this car

Liz D, 02/08/2020
updated 08/10/2022
2020 Toyota Prius Prime LE 4dr Hatchback (1.8L 4cyl gas/electric plug-in hybrid CVT)
9 of 9 people found this review helpful

I really love this car. On normal days, I drive all electric to and from work, but if I need to go farther, it just seamlessly (although not noiselessly) turns over to hybrid operation. If I never took it on long trips, I think I’d get gas once a year. Even with the occasional long trip, my trips to the gas station have been so few that I honestly have a hard time remembering which side the tank is on when I do go. The tech is just right, too: I looove the Apple CarPlay, backup camera, and the heated seats. I also love NOT having motorized seat adjusters, which take too long to operate. (My husband is tall and I’m short.) It’s nice to drive, especially in electric mode: feels like it hugs the road and it’s so quiet. Only complaint is that the seat warmers are easy to accidentally turn on and that’s no fun on a hot day, lol. And don’t get it if you need a lot of truck space — this is not your car for lugging lots of stuff, though it’s fine for even fairly extensive grocery store trips as long as you don’t mind using the backseat for overflow. Still, I’ve never actively liked a car of mine before, and I really like this one.

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5 out of 5 stars

Amazing Car, Especially with Tax Credit

Skip Horvath, 05/01/2019
updated 11/01/2019
2019 Toyota Prius Prime Advanced 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

Let's start with the worst features: Acceleration is what you'd expect from an EV hybrid, but I've found it adequate to do any merging or passing on both city roads and highways. The Toyota entertainment system is a nightmare, crashing and rebooting as if it were a Windows computer circa 2000, and the car does not support Apple CarPlay unlike other Toyota models. However, the end-around is to use your iPhone or Android apps and bluetooth for a perfectly fine interface. The third disaster feature is navigation which is just like all the other terrible navigation systems ever built into every other car. Just ignore it and use Waze or Google Maps or a Garmin. The screen is nice and big, so I find I can stick my suction-cup Garmin to it for perfect viewing rather than on the windshield. Now the good stuff: I've had my car a month, have yet to gas up, and the gas level is just slightly below "full." That's because most of my driving is under 25 miles round trip and I plug in each trip. So far I'm averaging 100 mpg. The car handles like my old Prius V or any other Prius for that matter. Cargo space is slightly reduced but I find it adequate. As of April 2019 Toyota still has plenty of $4,500 tax credits to give away, unlike many other car manufacturers who have been making EVs or EV hybrids for a while, so that allowed me to get the Advanced model for the price of the basic model (though I won't see that $4,500 until April 2020). Of the Advanced features, I like lane following, lane cross warning, blind-spot warning, near-hazard warning, and watch-out-for-that-car-you-can't-see-zooming-behind-you-as-you-are-backing-up warning. I don't use the auto parking system as I can park the car faster myself. The nicest little touch is the wireless recharger for your cell phone. I just plop my phone in the phone-shaped area and not worry about the battery level. In short, I couldn't be happier with this car unless it had a workable entertainment system that I didn't have to work around. I'm updating the review now that I've had the car half a year. All my driving locally is within 30 miles round-trip and I literally don't gas up until I have to go on a road trip. There was a 2-month period where I stayed local, put no gas in the car and the fuel level didn't do down at all. When I do hit the highway, road noise is acceptable, as is handling, but you won't mistake this Prius for a Lexus. The blind-spot warning feature is really useful on the road for those drivers that like to park in your blind spot while cruising along. I generally fill up the car when I'm at about 1/8 tank, and it costs an average of $25 to do so. For that I get about 4-1/2 hours of driving (a little over 300 miles). The tolls I have to pay on the PA, OH, and IN turnpikes cost me more than the gas. I average around 60 miles/gallon overall, which is also not like a Lexus, but in a good way. This car isn't going to turn any heads, but it exemplifies the advantage of plug-in hybrids. If your local driving is truly local (< 30 miles round trip per day) but you occasionally go on the road, an all-electric vehicle doesn't cut it unless you don't mind waiting 20 minutes for a partial charge-up. An all-gasoline vehicle also doesn't cut it because of poor mileage and spewing carbon into the air. Plug-in hybrids rule, or will once people figure it out.

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4 out of 5 stars
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5 out of 5 stars

fantastic value

Chris, 10/25/2019
2020 Toyota Prius Prime XLE 4dr Hatchback (1.8L 4cyl gas/electric plug-in hybrid CVT)
20 of 22 people found this review helpful

We have the Prime XLE and have found it to be a fantastic car. The fuel economy is top notch, of course (we are averaging 130 mpg combined and have gone 2500 miles on just over 2 tanks of gas - no long trips yet, just 3 trips of about 120 miles round trip and then mostly around town driving). We have also found the it to be quite comfortable for a small car and Apple Car Play is a nice addition. It does seat 5, but in order to add the 5th seat some of the trunk space was lost. A couple of other minor drawbacks: there is no ventilation to the back seats and there is no Homelink garage door opener on the XLE - you have to go up to a Limited to get that. All in all, highly recommend this vehicle!

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4 out of 5 stars
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4 out of 5 stars
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Value
5 out of 5 stars
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