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Used 2019 Toyota Prius Prime Hatchback Consumer Reviews

4.3 out of 5 stars
11 reviews

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Pros
Cons
5 out of 5 stars

Updated - Love the car! Sold it!

Ash, 03/27/2019
updated 10/04/2021
2019 Toyota Prius Prime Advanced 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
16 of 16 people found this review helpful

Sold my Prime Advanced for a RAV4 Prime XSE. The parting gift from the prime was its exceptional resale value. The prime had been good to me for 3 years, 48K miles, zero trouble, wonderful fuel economy. What else you can ask for in a Hatchback. Decided to get the Prius prime after 3 years with a 2012 Leaf (Horrible), 2015 Ford CMax (Roomy car with decent Mileage, too bad ford did not improve on it). Have a 80 miles round trip commute from Orange county to LA and prius is turning out to be a solid buy. Electric range could have been better. The fuel economy is stellar. Laser cruise control and automatic breaking is a boon. Want to replace wife's aging GL with something more efficient. (Looking at a PHEV Pacifica in the next year or so, Toyota are you listening?) 18 months and 28K miles later, the Mpg/e for my 80 mile round trip commute with no charging at work is 96 Mpge. Automatic emergency breaking is an amazing co-pilot. Will not think of buying another car without one. Please make improvements to the "autopilot", more ev range please (60 miles would be good). Bring the prius technology to the Sienna!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Amazing Car, Especially with Tax Credit

Skip Horvath, 05/01/2019
updated 11/01/2019
2019 Toyota Prius Prime Advanced 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
9 of 9 people found this review helpful

Let's start with the worst features: Acceleration is what you'd expect from an EV hybrid, but I've found it adequate to do any merging or passing on both city roads and highways. The Toyota entertainment system is a nightmare, crashing and rebooting as if it were a Windows computer circa 2000, and the car does not support Apple CarPlay unlike other Toyota models. However, the end-around is to use your iPhone or Android apps and bluetooth for a perfectly fine interface. The third disaster feature is navigation which is just like all the other terrible navigation systems ever built into every other car. Just ignore it and use Waze or Google Maps or a Garmin. The screen is nice and big, so I find I can stick my suction-cup Garmin to it for perfect viewing rather than on the windshield. Now the good stuff: I've had my car a month, have yet to gas up, and the gas level is just slightly below "full." That's because most of my driving is under 25 miles round trip and I plug in each trip. So far I'm averaging 100 mpg. The car handles like my old Prius V or any other Prius for that matter. Cargo space is slightly reduced but I find it adequate. As of April 2019 Toyota still has plenty of $4,500 tax credits to give away, unlike many other car manufacturers who have been making EVs or EV hybrids for a while, so that allowed me to get the Advanced model for the price of the basic model (though I won't see that $4,500 until April 2020). Of the Advanced features, I like lane following, lane cross warning, blind-spot warning, near-hazard warning, and watch-out-for-that-car-you-can't-see-zooming-behind-you-as-you-are-backing-up warning. I don't use the auto parking system as I can park the car faster myself. The nicest little touch is the wireless recharger for your cell phone. I just plop my phone in the phone-shaped area and not worry about the battery level. In short, I couldn't be happier with this car unless it had a workable entertainment system that I didn't have to work around. I'm updating the review now that I've had the car half a year. All my driving locally is within 30 miles round-trip and I literally don't gas up until I have to go on a road trip. There was a 2-month period where I stayed local, put no gas in the car and the fuel level didn't do down at all. When I do hit the highway, road noise is acceptable, as is handling, but you won't mistake this Prius for a Lexus. The blind-spot warning feature is really useful on the road for those drivers that like to park in your blind spot while cruising along. I generally fill up the car when I'm at about 1/8 tank, and it costs an average of $25 to do so. For that I get about 4-1/2 hours of driving (a little over 300 miles). The tolls I have to pay on the PA, OH, and IN turnpikes cost me more than the gas. I average around 60 miles/gallon overall, which is also not like a Lexus, but in a good way. This car isn't going to turn any heads, but it exemplifies the advantage of plug-in hybrids. If your local driving is truly local (< 30 miles round trip per day) but you occasionally go on the road, an all-electric vehicle doesn't cut it unless you don't mind waiting 20 minutes for a partial charge-up. An all-gasoline vehicle also doesn't cut it because of poor mileage and spewing carbon into the air. Plug-in hybrids rule, or will once people figure it out.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

"If only"

Mark Lewis, 05/23/2019
2019 Toyota Prius Prime Premium 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
8 of 8 people found this review helpful

I own a 2016 Prius 4 and a 2014 Prius 3. The 3 is coming off lease and will be turned in. We love everything about the Prius 4 and we just purchased the 2019 Prius Prime Premium for my wife. Her only complaint is "if only the car had the outside mirror warning sensors to allow me to switch lanes safely". It took my 71 yr. old wife quite some time to locate the Prime she desired but completely missed the description of the outside mirrors. If it was possible to change them out we would do it. This is the last vehicle we are purchasing since we are senior citizens. Now we both drive Blizzard Pearl Prius cars. They are beautiful!

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

MPG techno machine

Prius Driver, 04/26/2019
2019 Toyota Prius Prime Premium 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
8 of 9 people found this review helpful

My average commute is 80 miles round trip. The car is charged up in the AM, driven to work, charged up at work and driven back home. Had the car three weeks and clocked up 1500 + miles before it needed a fill up. So far my monthly fuel bill is right around $25 bucks. Only nit is the navigation. it's a bit clunky to use and the routing algorithms could be better. I keep a Garmin in the car for navigation. Lots of complaints about the 11.6 screen. For me, it's fine. The screen gets a wipe off once/week. You get use to how to use it after a while. My last Prius has gone 180,000 trouble free miles and is still going strong. Why get anything else?

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

First 2 Weeks

Hunter Smith, 06/02/2019
2019 Toyota Prius Prime Plus 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
5 of 6 people found this review helpful

I would say it's a great car right now. Storage is lacking due to the traction battery. Milage is as avertized in hybrid mode. Took three days to read the manual which is highly recommended in the toeing section to avoid damage. Charging is nice and improved MPG so now at 68.3 MPG so it is a bit misleading if you want to differentiate between gas and electric. Driving is interesting with a consistent feedback on how you are doing for "being a eco driver" in summary There is a point system where slow acceleration, slow brack, and constant cruse will give highest scores.

Performance
4 out of 5 stars
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5 out of 5 stars

Pleasant and practical

Edo, 03/09/2020
2019 Toyota Prius Prime Premium 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

Not as great handling as I would like. -However, it’s comfortable cabin, fuel sipping engine with electric assist, and more than reasonable number of features (when you can find them), makes it one of the best daily commuter vehicles on the road.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Prime Limited

Pedro A., 04/29/2020
updated 10/31/2023
2019 Toyota Prius Prime Advanced 4dr Hatchback (1.8L 4cyl gas/electric plug-in hybrid CVT)
2 of 2 people found this review helpful

At 63,000 miles, the 2020 Prius limited still averages around 55mpg in hilly terrain with snow tires. So far, only routine maintenance with one transmission oil change and regular air filter changes for dust. The low clearance requires careful parking.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Oversights

kms, 10/07/2019
2019 Toyota Prius Prime Premium 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
2 of 4 people found this review helpful

Have owned this car for just under 6 months now. Find it very comfortable, smooth ride, good acceleration. Yet there are some perplexing oversights which come into play every time you use the car. First, there is no way to open the trunk from inside the car and worse, the trunk is manual open, heavy and very high. The automatic trunk open is old technology available on many if not most cars these days. With the Prius, you will have to put your parcels down on the ground and use two hands and reach high up in the air to use the trunk. Second. the a.c. operation button to cool the car before you get in is pretty silly. It is operational from about 15 ' and turns off when you open the car door. Thus, there is really no time for the car to cool before it is turned off. Third. The front window visors are short and cannot be extended when rotating the visor to the sides. This again is a sensible feature I have encountered in other American and Japanese cars. Can't be very costly to install and involves no technology!. Third. I am being told that the system cannot connect to an IPAD (even though the IPAD option is listed in the Sources). Would be nice to access my audio books in this technologically advanced vehicle! Fourth. I have been sent to buildings that are closed and have been for some time via the gps directional screen. Lesson: don't use the name of anything. Type in the exact address you want to get to. Well, that's all I have found so far. As stated, these items come up almost daily. Hard to believe with the technology forward image of this car, these little conveniences have been overlooked.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2 out of 5 stars

Good milage terrible navigation.

Tim, 11/09/2019
2019 Toyota Prius Prime Advanced 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
2 of 4 people found this review helpful

Round trip commute is 80miles. The mpg is great. The lack of CarPlay and navigation system are terrible. I wind up looking for phone holders again even with an 11’’ screen. That is essentially useless. There are no ETune apps, note they were pretty much dropped. The car runs etune 2.0 non plans for updates, no plans to allow adding 3rd pet apps, such as Waze, no plans to allow updates to etune 3.0, no plans to allow retrofitting post production to the 2020 head unit which supports car play. I regret buying this car.

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse
4 out of 5 stars

Knowledge after the fact of buying

WilliamC, 08/18/2020
2019 Toyota Prius Prime Advanced 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
1 of 1 people found this review helpful

This is a great vehicle with technology, efficiency, and quality. However, the driver must always be "attentive to driving it to keep it on the road". It is quick steering with almost no feed back to the steering wheel. Any lapse of attention such as glancing at the nav display, radio, dashboard displays, etc. can lead to undetected lane violation or road edge approach. I have learned to "pull over and take actions" like selecting a nav setting, radio setting, opening a cup of coffee, eating a sandwich, etc. That being said, I have driven the vehicle 10K miles with no dents, dings and only one minor rub (by some one else in parking lot". I have driven it in all weather conditions, across plains, in mountains, up long hills, down long hills, etc. It has the required power and braking, Fuel efficiency is above 55 mpg calculated. It has space for luggage and other large stuff. The clearance detectors make it easy to park in close spaces. One criticism I have is the doors require wide side clearance and tend to unexpectedly hit adjacent parked vehicles.

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4 out of 5 stars

That’s not leather!

Bought a Honda, 09/20/2021
2019 Toyota Prius Prime Premium 4dr Hatchback (1.8L 4cyl gas/electric hybrid CVT)
0 of 0 people found this review helpful

The Prime is a nice car and drives great. Give the seats a good look…that fabric is definitely a fake leather and the one we drove had strange damage.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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