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Used 2018 Toyota Highlander Consumer Reviews

4.1 out of 5 stars
137 reviews

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4 out of 5 stars

Toyota Highlander is a solid quality SUV

E Quirino, 04/05/2018
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
17 of 19 people found this review helpful

The Toyota Highlander Limited AWD is a high-quality vehicle but seems pricey considering the standard warranty is only 3 years or 36,000 miles. Why not offer 5 year warranty if the manufacturer is confident of the high-quality and low-defect rates on this product?

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Best Minivan Replacement!

BC of Edison, NJ, 12/31/2018
2018 Toyota Highlander Limited 4dr SUV AWD (3.5L 6cyl 8A)
11 of 12 people found this review helpful

Since my kids have grown-up, I had the need to replace my very reliable, comfortable Honda Odyssey with a more fun, family hauler SUV. Money was not a big concern, so I was shopping between 2017 Audi Q7, 2016 MB GL, 2016 Lexus GX, new Honda Pilot and new Toyota Highlander - ALL of them 7/8 seater. I know 3 of the cars are luxury but all of these cars are very close in price. Previously, I owned BMW X3, BMW 535xi and my latest BMW X5 which I sold last month and I am an enthusiastic driver. Even though I love BMW overall, the new BMW X7 was out of my reach at this point. I test drove all the cars and here is my honest opinion. Audi Q7 was great performance and fun to drive. but going in the 3rd row seat is cumbersome and my kids will not want to do it. Too many steps just to enter there - Audi do something about this? Can you not make it simpler? MB GL was nice with all features - but big, detached from road and dealer was not negotiating price. GX was a truck-like and didn't like the drive. After lot of research, videos and blogs - finally bought a brand-new 2018 Highlander AWD Limited. Absolutely love it!!! Great feature comfort, nice styling. I had dealer put running-boards and door moldings. It looks gorgeous! I would say looks are on par with my bimmer. Love the interior and the shelf is so useful. I have put 300 miles so far and it is comfortable. 3rd row access is fine and seating is comfortable. I am planning to keep the car for at least 5-6 years. I would highly recommend it to anyone!

Safety
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

A great vehicle that could still use a few tweaks.

Hammertime, 09/07/2018
2018 Toyota Highlander Limited Platinum 4dr SUV AWD (3.5L 6cyl 8A)
11 of 12 people found this review helpful

Overall this is an outstanding easy to use vehicle that will satisfy most customers especially those that place a premium on reliability, ease of maintenance and resale value. This vehicle ranks high in Consumer Reports as well many other reputable reviews to include top safety reviews. The major items for improvement are: 1. need for LED headlights, a car at this price point should not have mediocre halogen lighting that lags behind the competition. 2. transmission is not as smooth as it should be. Minor items: 1. stopping distance in severe inclement weather could be shortened, it is ok and ultimately secure. 2. The amber airbag light is constantly on high on the dash and is a constant unnecessary irritant. 3. The "power" setting needs to be a button next to the transmission for instant on/off without having to click through a menu of options. 4. The menu needs to be more user customizable (eg seeing range and max speed posting or other combination there of). 5. The Navigation screen has too much glare in high sunlight conditions. The unit also lacks Apple Carplay. 6. The "chromtec" wheels are a cheap plastic cover that is bonded on the wheels. It is impossible to repair them when nicked or scratched and requires a full expensive replacement. 7. The "Highlander" name projection is unnecessary and juvenile, rather offer usable cornering lights.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Tall Person Here

Rich, 10/19/2018
updated 04/21/2020
2018 Toyota Highlander Limited 4dr SUV (3.5L 6cyl 8A)
10 of 11 people found this review helpful

First I read a whole lot of reviews of this car That is why I am writing this. I was trying to find a car that had ample leg room, lots of add-ons. I looked at all SUV's. I have to get rid of most of the SUV's in all brands because of leg room. When I looked at leg room there was about 5 choices. Then it hit me right in the pocket book. If I wanted the same amount of space it would cost a minimum $70,000 for a SUV. That is without any gadgets and base engine. So I was not happy having only one option. I just went out on a Sunday and thought what the heck I will test drive the thing and see if it is even an option. I had no intention of buying a car. Well sat in the Limited edition and the room in this car blew me away! Felt so roomy. Took the test drive and bought it on the spot. This is the first car that I actually achieved the gas mileage that they advertise on the sticker. All others (suv's) have been up to 5 miles less in any condition. I have not had it that long but I like this car. The car is still my favorite it has been really great to drive no problems so far. Find the nav difficult to operate! Well it has exceeded my expectations gas mileage has stayed constant no big swing. I know this model and year group will be high value. Just sat in new Highlander and the roomy inside driver /passenger seats is gone! More cargo space but who cares. The extra width helps bigger and taller individuals in the past year group Toyota will find this out! Even my service guy did not like the 2020 for this reason!

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great car with some exception

WLueder, 08/21/2018
2018 Toyota Highlander XLE 4dr SUV AWD (3.5L 6cyl 8A)
10 of 11 people found this review helpful

I have had the car for almost three months so feel qualified to make some observations. Here are the positives about the vehicle: The ride and comfort are excellent. I am 6'4" tall so front seat room is important. I require room to stretch my legs while driving distance and the Highlander provides that room. Other SUVs I have tested don't always provide as much room. I have driven a couple of long trips and have been quite comfortable. On the trips I have taken I have averaged 26-28 mpg. I believe that is very good since I am usually driving 70 - 75 miles an hour. The leg room in the front and second rows is excellent. I appreciate the safety technology in the car, especially the safety features such as the lane departure warning. The storage in the back of the vehicle is very good with and without the second row seats down. Negative aspects of the vehicle: The fact that only certain phones work with the Enture system is disconcerting as my Motorola phone does not work with it. The Navigation system is WAY behind others. My Garmin and Waze are light years ahead of the Navigation system. It does not take me the best or shortest route. Also, if I do not follow the exact directions when close to the address, I get false “you have reached your destination”. As an example, I turned a block early from the directions provided and when I passed a block behind my destination, it said I had arrived! When returning to my home, the navigation wants me to go the long way around ( an extra 2-3 blocks) . When I go the short way, going behind my house ( the shorter route) I get the same arrived at destination message. I also get false “slow traffic ahead” messages. The blind spot detector , while nice to have, only gives the warning when the car in the lane is actually in the blind spot. My Hyundai Sonata has a computer that determines how fast the car in the lane is going and then provides the warning MUCH earlier than the Highlander. In the Highlander I still have to look which kind of defeats the purpose. In the Sonata, I rarely even have to double check. I am surprised that Toyota’s electronics are behind my three year old Korean Sonata. As others have said, the third row is not very good for adults unless we move the second seat forward which then necessitates moving the front seats forward to give the second row adequate leg room. I like so many things about the Highlander, it is a shame that the shortcomings are so glaring.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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